I have just completed catara surgery, may 3 rd, on both of my eyes by dr. Reiter and very happy…read morewith the outcome. When I first contacted the office, I was evaluated condition of my eyes by Dr. Post, where he was very thorough and also explained about what is happening to my eyes and what cataract procedure will benefit me. I was very comfortable at the office with well organized office staff. The entire office staff were warm, friendly yet efficient. I have treated with a respect and received quality treatments. I highly recommend to consider EyeMD of Alameda. Just to mention, two years ago, I was evaluated my condition with a different ophthalmologst in San Leandro, where I was turn off by their strong sales pitch for me to select a high end lenses for the replacement.

Be prepared. The 'doctors' won't do a new presecription. I was referred to them by Anthem for my…read morediabetic eye exam. They no longer take EYEMED so now I need a second appt with an optometrist.

Wait time is ridiculous. I had an eye appointment at 9:15 and was not seen until 10:15. Parking is…read moreon the street and you have to pay ($3 for 1.5 hours). I had to bring my baby and could not get out to put more money in the meter. They book appointments every 15 minutes and clearly they need to allow more time between appointments. However, dr. Horn is great.

Saw Dr. Horn on Powerball Wednesday and although I didn't win the 225,000.000 I still feel like I…read morehit the jackpot finding Dr Horn! Amazing! He is personable, patient, knowledgeable-I love that he personally called me back, gave eye contact and a genuine smile when introducing himself. He educated me on the risk that I have for certain eye problems and why. The time was used efficiently and the support staff was just great. Look forward to my next annual ck up!!!!!

After getting an appointment the glasses broke. They won't fix them and I wasn't given the option…read moreto purchase the frame that broke. The ladies at the door weren't interested in the fact my vision is really bad and without glasses driving could be a tragedy. So no this establishment I wouldn't recommend I rate it a ZERO. And another thing they didn't in form me about the need of prism. This whole thing with this establishment was all bad for me. Take heed people!!! BEWARE

Dr. Jane Hafen is careful and patient when she explains what is going on with my eyes. I have very…read morebad eyesight all my life and require multifocal contact lenses. Not only did she adjust my prescription extremely carefully during my follow-up, but she turned me onto a new brand of multifocal lenses that have improved my vision and are more comfortable. She also carefully goes over which contact solutions might cause irritation in my eyes. She clearly has a lot of experience and cares about her patients' vision. I'm so glad that I am within walking distance of her office. I also appreciate that I can make an appointment directly on her website - http://www.invisionoptometry.com.

I will never return to this office. There are 6 doctors. Some might be good, but definitely that is…read morenot Scott Lee. Even if you speak Cantonese, stay away from Scott Lee. Get an interpreter instead. Around 2011 or 2012, the optometrist gave my dad a letter to EBRC. I knew this was not a referral, so I contacted his PCP to send the referral. I checked with the PCP office, the referral had been faxed. I called EBRC, and they confirmed they had received it. On the day of his first appointment. They told me that they didn't have the referral. I was worried I had to reschedule and come back on a different date. Fortunately, they told me that my dad's Medicare Supplement Insurance was PPO. That is very helpful information. I can choose a doctor directly and skip the referral process. In short, his right eye was losing vision. I understood that he's not at the early stage, that's no treatment. Once vision is lost, it is lost and is not reversible. But the terrible and misleading part is, Scott Lee told us in Cantonese on every visit, "Don't worry, you won't be blind. 放心，唔會盲" and "no change, it's the same." etc. Since he's a retina specialist, I expected my dad to have macular degeneration. He never told us what his condition was, even though he speaks Cantonese. Dr. Lee was raised in Hong Kong. Until 2018, my dad's PCP told us that he also had retina detachment. I was shocked. The other ridiculous thing is, on his annual visits, Dr. Lee only checks his right eye, one eye only, the bad eye. Even my dad complained his vision was getting worse, and I requested to check his left eye, the good eye. Dr. Lee refused. He said only the right eye. Finally, we switched to Dr Brinton in 2022. He will pay more attention to my dad's left eye, the good eye. On the first visit, he told us my dad also had cataract issue. At that time, I didn't know that term in English. He uses "cloudily" to explain to me, so I understand that it is 白內障. Unfortunately, we did not receive a cataract surgeon referral from EBRC like other Yelp reviewers. His left eye already saw everything red and burly. He can't read at all. 2024, during the family talk. My relative told me that it sounds like my dad has cataract issue. I recalled that EBRC told me that my dad's insurance was PPO. I rushed him to a Cataract surgeon. After his surgery, he resumed his reading ability. I don't know why we had the terrible experience and bad luck with EBRC, because my dad was too old, or we didn't speak English? Here is the difference. The new retina doctor sees my dad twice a year. He told us he also had a dry eye. He gave us instructions on how to preserve his remaining vision.

West Coast Retina (WCR) is a gem. As an enrollee w/ Kaiser Oakland for 38 yrs. I've had…read moreexcellent surgeons + excellent surgeons for family members. HOWEVER: Recent visits w/ Kaiser Oakland Eye Dept. surgeons has sent me searching for better options. Kaiser Oakland's cataract surgeon found a "bump" in my retina, so I was referred to their Kaiser Oakland's retina surgeon, who was dismissive and un-helpful. My search for a 2nd opinion led me to WCR which was recommended by a professional whose opinion I respect. At WCR on 30th St. in Oakland, I was examined by Dr. Georgia Kamboj. She was wonderful -- I highly recommend her to anyone w/ retina issues: 1) She explained the layers of the bump in my retina, the bubble, the layer of scar tissue -- something neither Kaiser surgeon --- cataract nor retina -- took the time to do ; 2) she explained the range of outcomes from cataract and subsequent retina surgery --- neither Kaiser surgeon did that; 3) she explained the actual focal distances of the lenses used in cataract surgery. Kaiser just emails you a video reviewing the distance options, but no recommendations, or explanations why. Then, you're left with the responsibility to select which focal length you want installed on your eyeball -- as if the patient has a degree in Optometry. 4) Dr Kamboj also answered my questions about focusing at the different distances post-cataract-op. Kaiser's cataract surgeon never explained the real focal distances -- they just tell you Far, Mid-Range, and Close. Dr Kamboj explained the actual focal distance for the range choices, and answered my questions about how they work (b/c I also have astigmatism) post-cataract surgery-- something Kaiser surgeons never did; 5) Dr Kamboj explained why she prefers doing cataract surgery one eye at a time.....At Kaiser they'll do both at the same time unless you request otherwise. Kaiser Oakland Eye Dept now seems like an inferior quality, high-speed processing facility. I really appreciate Dr Georgia Kamboj's answering my questions, explaining what was going on in my eye, the "whys and wherefores" of the choices, etc. Dr Kamboj was very thorough, very helpful and extremely knowledgeable. When I initially entered their bldg, I was apprehensive b/c the bldg is clean, but quite outdated. The waiting room was also outdated , w/ only "People" magazines avail -- giving me some doubts. However, I had heard excellent appraisals about WCR and after my excellent experience, my doubts were dispelled. Their quality was vastly superior to Kaiser Oakland's Eye Dept. I now check cataract and retina surgeons' credentials online before scheduling an app't. Dr. Georgia Kamboj's credentials exceeded those of the retina surgeon I saw at Kaiser Oakland.

Dr Andy be able to save my left eye. I got poke in the eye…read moreand tare my cornea. I was not be able to see anything from my eyes for 3 weeks. It was blessed founding him and his crews. Everyone were nice and very professional. Can't say any better word than they are super awesome. This place will fix your eyes.

Had an emergency but the scheduler offered a routine appointment that was two months out. Mentioned…read moreto the staff when I arrived. They apologized profusely and said they will address it with the office manager. The lobby is connected to another room that is crowded with staff. The room has a main station for checking in and another counter for checking out. Weird set up. What bothers me was the lack of professionalism from the office staff. I felt like I was in a busy salon with a lot of chattering. Really don't want to know what the person did over the weekend or other personal stuff. Even when I was in the treatment room I can hear them chatter amongst themselves. The optometrist was very active, talked really fast and seemed like she wanted to finish with me and move on to her next patient. The ophthalmologist was one of the main physicians. Came in without a greeting and didn't take the time to read my chart. Had to explain once again why I needed to see them. Seemed competent but lack social skills. Was Going to transfer my care to them but not sure if I want to now. Have a follow up appointment but I have a strong desire to cancel.

I am writing this review in the hope that management will address a long-standing issue at this…read morepractice. I have been a patient of Dr. Bui for several years, and I cannot speak highly enough of the medical care. Dr. Bui is fantastic, thorough, and the sole reason I have stayed with this clinic for so long. Unfortunately, the front desk staff makes every visit incredibly frustrating. For years, I have tolerated a consistent lack of professionalism and warmth at the front counter. The staff rarely seems pleasant to work with, and if you ask a simple question, they treat it as though you are causing them a major inconvenience. It is incredibly discouraging to be treated like a burden by the administrative team just to see an excellent physician. Patients deserve to be greeted with basic courtesy and respect. I highly recommend the doctor, but the practice desperately needs to invest in customer service training for their front desk staff.

I was referred to Dr. Khong by my optometrist. It took 3 phone calls to get someone to speak with…read moreme about scheduling. When I arrived for my appointment the receptionist was disrespectful and curt. I wasn't seen until 52 minutes after my scheduled appointment. I really liked Dr. Khong however she prescribed a medication for my eyes that is only available by mail. The pharmacy and myself have left numerous messages for them to call the pharmacy to discuss. It's been 5 weeks and nobody has responded. I have a 6 week follow up that I now have to cancel because I haven't been able to obtain the medication to see if it will help. Short of driving to their office and requesting to speak with Dr. Khong (which I will not do), I will have to decide if I will wait until they reach her or find a new doctor. What a waste of time.

Excellent service ... fully enjoy Dr Liu , Kelly , and office staff ! The office is well…read moreorganized and beautifully played out. Tests are run efficiently and smoothly

Kind, patient doctor- great scheduling coordinator- spa vibes, and thorough with recommendations. I…read moreappreciate their flexibility and also consistent follow through until my insurance /referral came though. Excited to have a real eye doctor again and definitely worth the drive from Oakland!

I have been very pleased with Dr Bui! He is thorough and good at doing extra tests for aging eyes!…read moreHis explanations are tops! His new office is beautiful!

My name is Hong Nguyen and I am very please to give him 5 star because he give me my vision back…read moreafter he did surgery on my eyes. I highly recommend Dr. Bui to anyone with vision problem. I deeply appreciate this doctor.