We just moved to the area and my daughter was needing to go to her first dentist appointment…read more Looking at the reviews this place looks like they were doing amazing things. The building is really nice. Tvs under the exam seats and in the lobby. Toys and books for kids to read while they wait. Everything looked well kept and clean. The dental assistant that handled my child was beyond perfect with her. My daughter did very well in the environment and it was because of the calm and caring demeanor of the person who took her X-rays and did her cleaning. It came time to meet Dr. Tam. He was very direct, monotone, and didn't have the the child friendly demeanor I had expected and hoped for. He tried to connect with my child but it like he was going through the motions (or at least that was my perception which could be wrong). It could have been that they were busy and he just didn't feel like he had time to try but I left the interaction feeling indifferent. He was informative and got a plan in place for us to move forward with. Overall this place is worth checking out at the very least. I'm glad I checked it out and I loved how they give the kid a toy out of a dispenser when you leave. It's a very nice touch and now my kid will be excited to go back

Beautiful new location! Easy to get an appointment! Excellent staff!…read more I've been telling myself I need to look for a pediatric dentist for our kiddo since it's been way overdue. It wasn't until he started complaining of gum pain on and off for a few days that I pulled the trigger and contacted this place based on our neighbor's recommendation. Normally I like to look up the providers in our network first, then their rating before calling to make an appointment, but desparate time requires desperate measure. I'm so glad everything worked out and our toddler now loves it here. For his very first dental appointment and I was blown away at how calm and how well he did. He followed all the instruction, complied with all the checkup and cleaning. I couldn't be prouder of him. It does help that they have TV mounted on the ceiling to keep the kids' looking up and be distracted, but I think I was more into the TV that day than our kiddo lol. Our dentist was Dr. Tam. It was a quick appointment for him since our toddler's teeth didn't have any issue, but he did take his time afterward to answer my questions and talking about our pediatrician who shares the same last name as him. At the end, our kid got to pick a toy from one of the vending machines or a bigger toy that they have. He went for the vending machine one, but they were very nice and gave him one of the bigger toy too. Which definitely was a huge bonus for him to want to come back. I can't recommend this place enough and just glad they are here in SM!

My 5 year old boy didn't have a good visit. Not sure why they still give kids the older, sour…read morefluoride that tends to burn and be unpleasant given the fact that newer ones (tasteless) are available these days that provide the same dental protection. The front desk staff wasn't particularly friendly as well. We'll be looking at other dental offices for future visits.

Love this place. The ladies at the front office are kind and knowledgeable. Never a delay. Great…read morefun place for kids even if it is the dentist

Amazing, knowledgeable, and very helpful staff! My children have always felt super comfortable…read moregoing to this office. The dentists and assistants are very kind and great with kids. They also get you in and out with hardly any wait.

This place is awesome with such a good vibe. My son loves the huge fish sculpture when you walk in…read more He also looks forward to getting a token after his appt so that he can use it to get a special treat in their gum ball machines after The Dentist is great! The hygienist that was cleaning my son's teeth was amazing. Her name was Evie. She was so calm with the sweetest voice. She walked my son through every step since he was nervous. If she hadn't been like this, I know my son would have had a much harder time. Very pleased

This is the BEST dentist practice I have ever been to. The office polite, friendly and on top of…read moreany insurance question or relaying message to provider. The dentists ..Dr Kitto, his daughter .. new provider ( forgot name) :( hygienists , amazing, caring, helpful ! I had genuine fear of dental work of ANY kind, the staff and providers go out of way to make me comfortable !! 10/10 recommend.. would give higher rating if possible !!!

Absolutely the worst office staff I have ever dealt with. Always a long wait time for my daughters…read more We are cash pay and they do not communicate about cost before hand and take it upon themselves to sneak in extra charges. Today they canceled my daughter's appointment because I was out of cell signal to answer their calls. The manager refused to accommodate or offer a discount for the next visit. I also had to get transportation just to get her there to find out the appointment was canceled on us.

Thank you for your response. My review reflects my family's personal experience at your office. My…read morechildren were patients, although they have a different last name than I do, which may explain why you were unable to locate our family. My review was intended to share my honest experience regarding cleanliness and patient care, and I stand by what I wrote. I hope the concerns raised are taken seriously so future families have a better experience. I find it concerning that the focus of your response is whether you could identify my family rather than addressing the concerns I raised. Whether or not you were able to locate our records does not change what we experienced during our visits.

This place overbooks, the office is tiny, packed, and 90 degrees. My daughter's appointment was at…read more10:30 and at 10:45 I asked when she would be seen and they said there were still 4 kids in front of her.

The staff here are wonderful. My son is scared to death of the dentist but they are very patient…read morewith him every time. They take their time with each patient and calm them down before they begin any treatment. Highly recommend.

Great honest Dentist! Dr. Rick is very personable and took time to answer any questions we had…read more We could not be happier.

I started with Dr. Fee about a month ago and I am very happy with my decision of choosing her…read moredentistry. After getting new dental insurance I was on the hunt for a new dentist and took the time to do my research I came across a lot of positive reviews for this office so I decided to go for it. Best decision I made! This is a small office with a handful of staff members which is a plus as everyone gets to know you by name and remember you. Starting with Robin and the front desk, Dr. Fee herself and the back staff everyone is just easygoing and very professional. Wait time is no longer than 5-10 minutes and they get you in and out while doing a great job. I like the way staff takes time to explain procedures and the focus of the contact so that there is no misunderstanding on what is being done to you that day. I highly recommend this office!

Dr Cindy Fee is what it's all about. She works with her patients as individuals and offers her…read moreenthusiasm and kindness with her expertise. This is not easily found in other practices. You will understand the process and be included as a part of the team regardless of what your needs may be. And this translates to the staff that support her, and they are able to offer the same support as a result.

I was looking for a specialist and couldn't find one in the Santa Maria/SLO area. When I called…read moreWestern Dental they said that they could refer me but they couldn't just give me the name unless I was seen by them first. So fine, I made an appt. Now my insurance has changed (for the better) and I have local options. I called Western Dental a few days ago and canceled my appt. Today I get an email reminder that my appt's coming up. I called them again and had to cancel a 2nd time. Considering all of the horrible reviews, I feel like I dodged a bullet but I'm also suspicious that this is SOP procedure: 1) fail to delete canceled appts; 2) bill for the missed appt; 3) send to collections. They weren't AT ALL surprised to hear that they had failed to cancel my appt. I could be wrong about this but I doubt it.

Horrible customer service. Horrible wait. 2 hours minimum. First and last time here for sure.read more

Dr. Glenn is the best! He tried to save my husband's tooth and truly understands his patient's…read moresituation like what happened to us today when my husband needed immediate treatment. They're all understanding and professional including his staff. We're both new patients here and we're glad to found a dentist like him here in Santa Maria.

Highly, highly recommended dentist. Friendly staff who cares for every patient who walks through…read morethe door.

Dr. Al-Harazneh is one of the best dentists I have ever had. He is friendly, gentle, considerate…read moreand professional. I am very thankful for saving my tooth. I appreciate being able to view the x-rays in a way that shows me exactly what is happening with my teeth and what is being done. Scheduling an appointment is always smooth, and I appreciate the care and consideration of everyone in the office. His staff is compassionate, personable, and conscientious. I often refer Dr. Al-Harazneh to coworkers, friends and family.

Excellent customer service. The environment is very clean. I highly recommend this place to all my…read moreclose friends and family looking for a dentist. I had a hard time finding a dentist I could trust in the past but I am so relieved to have found Dr. Al-Harazneh as he did an excellent job saving me from almost needing a root canal with his careful and thorough work.