I had an extremely distressing experience with Dr. Ngoh that I feel obligated to share…read more I was initially referred for a root canal due to very minor, radiating pain from a previously capped tooth (#30). However, after the procedure, I experienced sudden and severe pain--far worse than anything I had before treatment. Dr. Ngoh told me I needed a second root canal on a different tooth. I was in such intense pain that I agreed to paying for the additional procedure on tooth #31. Unfortunately, the second root canal did not resolve anything. The pain and cold sensitivity remained exactly the same, which strongly suggests the post surgical issue was not properly addressed. When I returned feeling exhausted and desperate for relief, I was met with a flippant attitude and told I simply needed a night guard due to teeth grinding. He repeatedly stated that I am medical and should understand ( I am an ICU nurse.. not in dentistry). I understand that medicine is a practice and sometimes adjustments need to be made as no individual is the same. What's most concerning is that I left his office with a developing abscess following his procedures, without being prescribed antibiotics. My face and surrounding tissue became red, hot, and extremely painful. When I became visibly distressed, his response was highly inappropriate--he touched my knee and told me he "loved me". I left in a state of absolute panic. I later followed up with my general dentist, who was alarmed that a second root canal had been performed on a tooth that was not part of the original referral and did not appear to require treatment. They immediately prescribed antibiotics to address the infection. After seeking a second opinion, I've now been told I need retreatment of the original tooth or possibly an extraction and implant--outcomes that could potentially have been avoided. This entire experience left me feeling taken advantage of, dismissed, and deeply uncomfortable. I would strongly caution others to seek a second opinion before proceeding with treatment and definitely think twice before choosing Ngoh as your endodontist.

How do I give ZERO STARS!!!! Today I was to have a permanent…read morecrown placed. It's been two weeks since I had a filling, fitted for a crown, and had a temporary crown placed. The dentist asked about my pain. I've actually had more pain since the filling was placed. The dentist sends me back to the endodontist Dr. Ngo for reevaluation. The same person I saw the first time. The assistant takes an XRAY and Dr. Ngo comes in and asks me what my problem with his office is. I tell him I don't appreciate the back and forth as my tooth is getting worse. He asks why I came back. Well I want my tooth fixed and he already has imaging. He excuses himself and comes back asking about my Google review. He tells me I can choose to go somewhere else just as he can choose not to see me, so he will not see me. WHAT A FRAUD. The original review MUST BE TRUE since he's so offended by it. Original Review: Feels pretty scam like. I was referred here from dentist Tiara Marshall. She stated I needed a root canal when she looked at my XRAY. So I went to the endodontist. Soon as I walked in, there this giant fish tank and the office is pretty lush. I already know if your doc sends you to a specialist, it will cost special money. So the endodontist does a scan called CBCT. It costs $260 up front and not covered by insurance. Also if I want a copy of this scan it still costs another $25. They continue to do other imaging. I asked why they couldn't get the imaging from the office that referred me? The assistant stated those records do not show up in our system. So all I'm hearing is $$ adding up. The dentist comes in and looks over the images and then examines my mouth. Guess what... I do not need a root canal. He recommends a filling and a crown. Great news I suppose. But I know I won't be excited about whatever else I have to pay when they actually run the insurance. I bet these dentists are all in the same friend group making unnecessary referrals.