The staff so over the top friendly and very helpful. i cant…read morewait to go back and begin my dental needs. The facility was very clean and my hygienist was making sure i was comfortable the entire time. i will recommend my friends to come here for their dental needs

This office has really gone downhill which is unfortunate. They used to be my go to recommended…read moredental office in Grand Rapids. However, after having my cleaning cancelled out from under me due to staffing issues and then not having a new appointment to offer me for 6-8 weeks, I was already less than thrilled. I decided to give them one more chance, and took that appointment, despite the extended wait. I arrived to my appointment, 10 minutes early and checked in. I then sat in their waiting room until 25 minutes past my scheduled appointment time with no communication from the front desk. It wasn't until I called another dentist's office while still in their waiting room that I even got so much as a glance from the receptionist. Left feedback on their Facebook page, was blocked immediately. Zero communication skills. Zero patient retention efforts. I'll take my time and money where it's valued.

Fantastic dental practice! Dr. Lubberts is highly knowledgeable, skilled and compassionate. Her…read morestaff is friendly, helpful and efficient. Highest recommendation!!!

Nice people but at times can be difficult to get appointments. For example, during a routine…read morecleaning they found a cavity. The next available appointment was over 2 months out. While they try to work with insurances, they draw a hard line at using amalgams and only use composite resins. Since my insurance does not cover the latter, my family is potentially "on the hook" for the difference (BTW, they have generally only billed up to the amount allowed for the amalgam).

My cleaning & exam yesterday confirmed my previous positive impression of Dr. Annis & Chelsea. They…read moremade me very comfortable and did an excellent job of explaining the procedures and options. Even the office staff is super friendly & helpful! Definately highly reccomend them Thanks Kent Family Dental from a grateful & loyal client!

My daughter January appointment was canceled due to lack of hygienist, without an option to…read morereschedule until six months later. We'll six months later they canceled again and put her on a call in list. The lady scheduling was rude​ and unprofessional. I always had great service.

The dentist here told me it was very important to come in asap if my temporary crown came off…read more After reattaching my permanent crown that fell off and was DAMAGED they reattached it as a temporary while waiting for the replacement crown. It fell off again on a Friday evening. I could not secure it back in place because it has a HOLE in it. I called Monday morning. It took an HOUR to finally get ahold of someone and then I was told they could not possibly get me in anytime Monday. So I guess the dentist lied?? It's not important to get in right away?? It fell off FRIDAY! Whatever, time to look for a new dentist.

first time at this office. very impressed by the care and friendliness of staff. Amy was very…read morepleasant but yet professiona!

Highly recommend this dental office. Assistants knowledgeable and friendly, hygienist gentle and…read morethorough, and Danny is amazing at chair side when you are having procedures done. A true reflection Dr. Neuman hires good staff, where both doctor and employee truly care about their patients!

Customer service was horrible (Julie). Called to make an appointment and ask some basic questions I…read morewas rushed off the phone like was interrupting her day.

This is a great place to go for dental visits. I needed to leave my old dentist and find a new one,…read moreand they got me in really quickly for what I was used to. On two separate occasions, I have had a concern with a tooth and they got me right in, the next day. The doctor checked it out, and was very patient with helping me. My cleaning appointment went well, also, and I ended up going back for a filling appointment. It only took like 5 minutes for the filling! The staff up front is very nice, too. I would recommend this dentist to my people.

We've been patients at this office for many years, but unfortunately, we're leaving extremely…read moredisappointed. We fully understand that not every office is equipped to support kids with neurodevelopmental or behavioral health needs. But the way a situation was handled yesterday showed a serious lack of awareness and sensitivity. We hope the office reflects on how they approach care for children with additional needs. No child should be made to feel like they're a problem for struggling with something beyond their control. If you have a child with any extra needs--emotional, developmental, or otherwise--please think twice.

Excellent care and staff. I would recommend Roots Family Dental to anyone looking for great dental…read morecare.

From the extremely competent office manager to the dental hygienists to the doctor with terrific…read moresocial skills, the office is warm and inviting. The Dr. isn't pushy, but is very knowledgeable about what should be done for dental care!

Dr Hull and his team went above and beyond to provide me with a very comfortable dental experience…read morethat involved extensive work on 12 teeth! I am estatic about the results and more than happy to share a smile now that my teeth are so pretty. :-). Truthfully speaking, I've been to dentists in 4 states and no one has compared to Hull. Can't recommend more highly.

The best dental experience I've ever had was at Dr. Hull's office. The new patient paperwork was…read moreeasy and not lengthy, I was able to get an appointment that accommodated my schedule, on my first visit I was welcomed to a warm inviting reception and office and offered coffee,tea or room temperature or cold water. Its the small gestures that make the biggest impact for me. I was a little anxious and was offered a nice warm neck pillow and a nice warm blanket for my legs and that sealed the deal for me. Anyone who has had bad dental experiences or a little anxious whenever going to the dentist should definitely give Dr. Hulls office a visit! I was so relaxed I fell asleep during a deep cleaning! 5 star A1 service!