I highly recommend the dentist office of Dr Zachary Law. The office is very clean, up to date,…read morevery efficient. They listen and address your needs. Prices are very reasonable as I don't have insurance.

I'm like everyone else, in the fact I'm not crazy about going to the dentist. Dr Law was the frist…read moredentist that I wasn't terrified of going to. With that being said, I only went in an emergency situation. This past week I went and I was extremely disappointed. Dr Law used to be a one stop office. He'd take care of whatever you needed. That's not the case anymore. I saw one of his associates Dr Walker, not impressed. He doesn't have a very good bedside manner. He took one x-ray, then told me there's nothing I can do. Then I was charged $140.00, for quite 1 x-ray and to send me somewhere else. I'm sorry but some of us are on a tight budget and to do nothing and charge that much is crazy. Now I have to go to another dentist and have a consultation, get charged God knows how much to get help. I am truly sad, I really liked Dr Law. His new associates, not so much.

I was a loyal patient at this practice for close to 20 years with a flawless payment history…read more Because of a single billing oversight that slipped through the cracks, my account briefly went to collections. I paid it in full the moment I realized the mistake. Despite my close to two decades of loyalty, management completely refused to reinstate my account or allow me to schedule future appointments. Deeply disappointed in how they treat long-term patients. Beware if you expect any level of human understanding from their corporate policies. Take your teeth, your records, and your excellent payment history to a practice that treats you like a human being.

My family and I went for a cleaning November 12 my daughter had a few cavities and they booked us…read morefor today December 2. This morning I got a call stating the doctor in the office today reviewed my daughter's needs and decided he was unable to work with my daughter. Instead referred us to see a pediatric dentist. My daughter has gotten cavities filled before at this location and it has never been an issue. Now I need to find pedi dentist, she will need an exam, and then wait another 2 weeks before having these cavities filled. I don't understand if there was an issue why wait the day of the appointment to notify the family? They even called and confirmed the appointment yesterday. This experience today was completely unprofessional and unethical. I will definitely relay this information to anyone who ask me about this practice and we will be seeking alternative dental services.

I have been extremely happy with all aspects of Mill Mountain Dentistry. Professional. Caring. Best…read moredental care I've ever had.

I would have rated 0 stars but not an option. appt was 50 minutes late and then had to be forceful…read moreto get back as I had another appt 1 hour later. But Dr Sydris is the only reason I ever went to MMD and the staff was friendly. The staff now are nice but not attentive. I walked in and one lady was in the phone and the other ignored the fact that I was there. Will not be returning of course.

I am so grateful for Dr. Neil. She has literally been a huge part of my dental healing journey…read more She had to gently let me know I had some serious dental needs to accept. Four extractions as well as some serious dental work. I have always taken good care of my teeth. I am just not genetically blessed. 3 of the four extractions were root canals I had in my early 20's. Needless to say they had to come out. After healing up from that process and the additional dental work. I had to do the affordable thing and get dental partials for the open spaces. At this time bridge work is nit in my budget. But she made all of this process easier by her patience. She explained everything to me. She and her assistant and team (Tanisha) could not do enough for me. I want to thank them all. Even the front desk ladies and all who keep it going there. They do the best they can. Thanks Dr. Neil. I am truly grateful.

Dental staff do not understand contract requirements for participating dental insurances. New…read morestatements confusing. Staff not taking $ off based on third party dental insurance contracts. Only 2 staff members knowledge (Tiana and Elizabeth) understand dental insurance allowables. Front office staff rude, very ugly attitude experienced in Botetourt office specifically. Overall I've used this dental practice 30+ years but have now moved my family. Would not recommend.

Staff and doctors are amazing. It's the now 3rd party billing that makes AFC horrible…read more The 3rd party billing is in a "different" country. And they've screwed up my families billing to many times to count. We have 2, yes two forms of health insurance. When you try to call to fix the issue, you can't understand what they are saying except for "that's your bill, pay now?" "We bill you, you pay" Avoid the medical billing shakedown from these 3rd party mobsters. They'll have you in collections for thousands over a aspirin that you never took. They do medical billing code like they are playing a game of bingo. AFC, if you want to be a better place, ditch the 3rd party mobsters and con artists. Staff and doctors are great, not worth dealing with a shakedown for your money because they have no idea how to bill your insurance.

Online registration and appointment option is wonderful. Everything is done before you go so no…read morewait or anything to fill out. Staff is friendly and there's plenty of parking. The doctor was very nice and they did a Covid/flu test in office. Luckily it might be allergies or the cold thats going around. The offices are clean and comfortable and it was a very smooth, no wait visit. They do labs and other tests as well as physicals too so this is a convenient option if you're waiting for your doctors to fit you in or get sick during the weekend, as we did. It's in the same plaza as Kroger in the left corner. Easy to find and convenient.

I had Dr. Williams and he was great. Felt very comfortable and everything was explained perfectly…read more Definitely recommend.

I went to see them because they advertised that they helped with TMJ/TMD. Dr. Williams saw me and I…read moreexplained how I've used a night guard for years but the pain has gotten uncontrollable and now I'm hearing sandpaper noises when I move my jaw, like my jaw joint is bone on bone. I have terrible headaches, jaw pain and tooth pain on a nearly daily basis. Even when I eat I'm in terrible pain. I explained how I've tried different things to help and have worn a night guard nightly for years. He told me nothing appeared out of place and suggested a night guard. I told him again that I've been wearing one for years and I think I need some other treatment in conjunction or something different. He only offered muscle relaxants and said maybe an oral surgeon could help me but he seemed to be hesitant about that and said the treatment is a night guard. I had to tell him multiple times that I have worn one religiously for years and it's just getting worse. He said there was nothing he could do in general dentistry and then gave me a referral to a an oral surgeon in the area. I asked before I got to the front desk if I needed to call to make the appointment or do they make it for me. They said they can make it. I went up to the desk and was told the visit would be $70. I wasn't super surprised because they were out of network for me but I had decided to make the appointment any way because they sounded like they could offer more options for TMJ or at least get me to the right people who could. I asked about the referral and the desk ladies said I had to call which was fine. In the past I've had offices call to a referral to make an appointment for patients and it usually speeds the process up but no big deal. The whole consultation was probably 8min long so didn't love that I had to pay that and sort of expected some more advice, options, suggestions, etc., being discussed but I was okay with it if it meant I had a referral somewhere that could finally help me because I've been desperate for relief. My real problem with the whole situation is that when I got out to my car and called this oral surgeon, they said they don't treat anything to do with TMJ/TMD!! I told explained to the receptionist that I just saw Dr. Williams and this is the name he gave me and confirmed I had the right office that was on the referral slip he handed me. She was so confused as to why I was referred to them by Dr. Williams. I paid $70 for Dr. Williams to offer me the same treatment I've already been doing and give me a useless referral. The dental hygienist was the only friendly and helpful person I came in contact with in that office. Dr. Williams just seemed weirdly unhelpful/unwilling to discuss options in detail and the front desk ladies were unfriendly and acted bothered.

Dr. Rhodes, Dr. Richardson, and Danielle (hygienist) were all fantastic. They were very thorough…read moreduring my dental exam and did a great job all around. I am so thankful to have found them!!

If I could give more than 5 stars, I would. Dr. Rhodes is hands down the best dentist I've ever…read morebeen to. He's kind and knowledgeable and takes the time to explain everything to you. All the hygienists, assistants, and office staff are fantastic as well. I used to have awful dental anxiety before I found Dr. Rhodes. He puts me at ease and I know I'm in good hands. My daughter and I both love our visits here.

This morning, I called the dental office to ask about the crown I need to have placed. The staff…read moremember who answered the phone told me it would take about three weeks. I asked if it could be finished any sooner, or if they could call the lab to check, because I need to travel abroad on May 19 and I will be gone for 2months However, the staff member couldn't really answer my questions and just said "nothing we can do, you can replace it after you come back " It didn't seem professional at all. After that, not long later, Doctor Chaudhry called me and resolved the issue regarding my dental crown. Doctor Chaudhry took care of everything, followed up on my treatment, and arranged for me to come in next week. Thank you very much, doctor, for your care and attention.

Very affordable! I think I had an out of body experience though or I died or something because they…read moredon't use nitrous!! I had already had a root canal done and needed a crown for it, which required a fair bit of drilling and IM SO SORRY I ripped a hole in the arm of the chair from flipping out because I tried to be brave and do it without sedation. I love him, he did a great great job!!! But unless the nuclear apocalypse leaves us nitrous-free, I'm going to go somewhere else for my drilling needs! No offense to his wonderful staff! If you don't mind the drill, this is the place to go!