If I could give this place 0 stars, I would. To summarize it up: they waste your time, break HIPAA…read morelaws, and are unprofessional. (10/10) first appointment went fine (10/17) got MRI, from a different place (10/20) received MRI and gave treatment plan NOW it's where things start to go downhill. (11/24) this was our scheduled follow up. The doctor is out and had to reschedule, fine. (11/25) they had to reschedule because apparently they were overbooked. Which is completely on Momentum. On top of that, the person helping me over the phone was saying each patients FIRST AND LAST NAME of who the appointments were for. COMPLETELY VIOLATING HIPAA LAWS. (12/9) rescheduled appointment, doctor still has an emergency, mind you there are 3 doctors here. (12/17) shocker, the appointment needs to be rescheduled because they "don't have our MRI scan". This was shown at appointment 2 and without it there can't be a treatment plan. Also there was no call or text saying they needed to reschedule, this was me calling today to CONFIRM. Only THEN to find out we need to "reschedule".

I was in a car accident and Liberty Healthcare sent me to see them. However, when I went to my 1st…read moreappointment, it was only to see the NP. No Doctors in the bldg at all. The foot and ankle dr. only goes to the Plano location once (1) a month. So my appt is with him on October 31, 2025. And the Spine Dr on October 10, 2025. BTW. Today is October 3, 2025.

Dr. Benae is amazing. I had C4,C5,C6 and C7 replaced and he informed me exactually what he expected…read moreand what i could look forward to. It took about 6 weeks to recover ( not fully..I'm still working on that) and very little physical therapy. I chose do most of mine at home at my pace ( had a great previous physical therapist that guided my way) His office staff is super sweet, knowledgeable and accommodating. They go out of there way to answer your questions and if they don't know they will find out and call you back. Thank you, Thank you, Thank you for taking such great care of my husband's pride and joy.. MY neck

From the owner: North Texas Brain & Spine Specialists is the leading clinic for treating neck pain, back pain, and…read morediseases of the brain. The clinic is rated very highly by former patients as evidenced by 4.9 rating on Google Reviews. on The clinic is led by Chief Neurosurgeon Dr. Jean Louis Benae, MD, FAANS, FCNS, FICS who has been voted by his peers to D Magizines Best Doctors list and is an industry-leading neurosurgeon/spine surgeon with over 15 years of experience treating the brain and the spine. Dr. Benae has also been voted "Best Spine Surgeon" by LIVING Magazine for 10 years in a row by the Readers Choice Awards. Dr. Benae is Triple-Board Certified and brings his extensive training and expertise in the field of neurosurgery & minimally invasive spine surgery in treating patients with many different and complex conditions. Dr. Benae treats those suffering with Neck Pain, Back Pain, Cervical Disc Damage, Spinal Stenosis, Bulging Disc, Back Trauma, Degenerative Disc Disease, Traumatic Brain Injury, Brain Tumors, Hydrocephalus, and Subdural Hematoma. Our providers have a conservative treatment protocol and we offer many non-invasive solutions for your neck/back pain concerns before taking the surgical route. Contact our office today to schedule an appointment to discuss your concern.

The best ortho Drs around. Have been to 2 others and this is my go to place. Had months of shoulder…read morepain and 1 visit and I haven't had anymore knock on wood.

11/10. This place couldn't be better. All staff, including office and medical, are organized,…read morecourteous, and knowledgeable. My employer changed health-care on me while I was mid-treatment with my physical therapy, which was being overseen by Leann. They were flexible in helping me with that and even using some existing credit which I had to use to pay for that. My doctor was Dr. Klein, orthopedic surgeon. He did a perfect job on my surgery. My shoulder is healing up perfectly. I barely feel it or consider it these days.

I want to thank Dr. Ali for being a great physical therapist, a great chiropractor, and an amazing…read moredoctor and person all around. I loved our conversations together and my neck has never felt better. My quality of life has definitely improved from where I was before to after our appointments together. For context, I used to wake up with neck pain every morning, to the point where going to bed was often painful even with the thinnest of pillows -- I often had to fall asleep on ice packs to get through the pain. I also had/have chronic migraines and was in a car accident prior to meeting Dr. Ali, so my neck and back were in rough shape. I also have been an athlete since I was 5, so I'm sure that didn't make it easy on her either! She was able to immediately diagnose some of the issues I had from built up wear and tear and start me on a program for recovery. She also made the whole process so easy with the insurance from the person who hit me. She took care of it all and I only had to worry about showing up to our appointments. I never had to worry about prices and sending forms back and forth with the insurance. Not having that additional stress with fighting insurance alone was super helpful. My quality of life has definitely improved after having Dr. Ali both as a physical therapist and a chiropractor -- it's not often we find someone capable of doing both in one appointment! She also would cater the care to my body's needs and how I was feeling. There were times where my neck was too sensitive for the typical chiropracty, but she had tools that made the process so much better -- decreasing my pain levels without adding to it. The tools she had were definitely a game changer. She would also change the procedures to fit my improvements or alter them for my needs at the time. I came in after going on a walk/hike started hurting my hips, and she was able to adjust them as well to relieve that pain too. She and I had great conversations where she would check in on me and remember things going on in my life and see how she could improve my conditions. She made me feel like I had her not only as a doctor, but also as a concerned friend. I really felt like she was doing her best to take care of me in every way. I only wish the best for her and look forward to seeing the growth of her business! If I ever have issues and need physical therapy or chiropracty again, I would definitely go to her again. I would definitely recommend her to anyone in the area -- whether it's chronic pain, athletic damage, or from a car crash, she was able to handle it all.

Dr. Ali is great! After suffering with lower back pain for over a month, I was feeling more like…read moremyself after 1 visit. I am a full time athlete and see her every 3 weeks for maintenance. She keeps all my small nagging pains at bay and allowing me to train at my fullest! Please note- she is not your typical Chiropractor. She does ART (Active Release Technique), which means she digs into trigger points to help release adhesions in the muscles. It is painful, but totally worth it!

If you want doctors that blend expertise, advanced technology, and actual human compassion -- this…read moreis the place to start. I was armed with not one, but two MRIs from other doctors, ready to hear the dreaded "Let's schedule surgery" speech. Instead, I met with a genuine, down to earth, personable doctor that actually listened to all my complaints and I mean all of them lol. Not just "my back hurts," but also my entire medical history. Dr. Desaloms already has my MRIs up on a giant screen ready to review my issues. This office clearly invests in top-notch technology, and it shows. Love his PA Stephanie (extra bonus points for having her in his back pocket!). He's not the kind of neurosurgeon who pushes surgery just because he can. I may need it someday, but right now he's focused on what's best for me. That kind of organic, patient-first approach is rare. The entire staff at Dallas Neurosurgical and Spine, from the front desk, tech, PA to billing -- were exceptional people who obviously enjoy (and love) their jobs!

I flew to Dallas from Saint Louis to have my 3rd spine surgery with him a c5c6 fusion. He PROMISED…read moremy radicular pain would go away, I'm an RN, u never promise patients anything, u can't know for sure, and what do u know, 15 months post op and my nerve pain is just as excruciating. He called me a anomaly during our telehealth appt, made me feel hopeless, almost 3 yrs now in 24/7 moderate to severe pain and have not been able to work as an RN and i'm actually signing up for VAD in Switzerland, that's how bad this has ruined my life, so be careful... i got a standing mri out of desperation. He didn't care to read it, a secretary said he wasn't obligated to read the mri since he didn't order it and dropped me as a patient after expressing how awful everything was going for me in my life due to this. 15 mo post op c5c6 fusion.... one simple layer... i'll never understand, but i am willing to pay 10k to d13 w VAD because of the debilitating pain i have been suffering in since 35 yo til now 38 yo.... almost graduated NP school, and couldn't, just 3 semesters away.... life i worked so hard for, completely ruined. BSN Oncology RN 10 yrs, can't work and just rot in one chair at my parents' house. i'm 90% chair ridden now and housebound, i dont even shower but every 2wks, dont put makeup on anymore... nowhere to go... i rot here crying all the time in extreme pain that nobody wants to treat.

Wonderful, knowledgeable, compassionate doctor. Great staff that follows up with patients. I wish…read moreall doctors could be as caring as this doctor.

TOP SURGEON -- my wife had disc replacement surgery in her neck preformed by Dr. Cattorini. He and…read morehis staff are outstanding. They were compassionate, listened and fought hard when the insurance company initially denied the surgery. There is no doubt that I would recommend him to anyone. Thank you Dr.! The results have been absolutely amazing!

Three generations of my family rely on the care here, and we have never been disappointed…read more The doctors care, and they stay with us until the problem is solved. They provide options to consider, listen to the problems, and work with us. When my son had to have surgery, everything was handled in an easy, professional, and exceptional way. The office staff have always been positive and eager to make sure we could accomplish anything we needed.

Dr. Randall Troop or his staff was extremely rude when saying the Doctor did not want to see me…read more He previously diagnosed a rotator cuff problem requiring surgery. At the time of diagnosis I wasn't sure I wanted to do it. Later I made an appointment to accept his surgery offer. When I showed up for the appointment a staff member told me he didn't want to see me--it was very rudely delivered. I would not recommend him to anyone. Even my pets.

Dr. Carll provides truly exceptional care. From my very first appointment, I felt confident I was…read morein the right hands. He genuinely listened, cared about my concerns, and made me feel assured that my back issues would be properly addressed

I cannot say enough positive things about Kendall Carll and the entire team at Spine Care of North…read moreTexas. From the very first consultation, Dr. Carll stood out from the other back surgeons I had seen. Before finding him, I met with two other surgeons, and the difference was immediately clear. Dr. Carll genuinely cares about patient outcomes and takes the time to explain everything in detail. He answered every question I had prior to surgery thoroughly and patiently, making sure I fully understood my options and felt confident moving forward. The office staff is equally incredible--polite, professional, and always willing to walk through details and explain next steps clearly. That level of communication and attentiveness makes a huge difference, especially when you're dealing with something as stressful as back surgery. I truly believe anyone considering back surgery should speak with multiple doctors--but Dr. Kendall Carll absolutely needs to be one of them. I've already referred a couple of close friends to him, and they've had the same incredible experience I did. The level of service, care, and communication at Spine Care of North Texas truly puts them in a league of their own. I'm extremely grateful for Dr. Carll and his team and would recommend them without hesitation.

The receptionists who handle the calls are rude; they respond in a condescending manner as if they…read morehave all the answers and don't allow you to speak. Their behavior is entirely unprofessional. I've never encountered anyone so arrogant.

Their office staffs are very unprofessional, they don't Their responsibility very attitudes,…read moredisrespectful, don't agree Their mistakes, top of that stuffs doesn't listen to the patients. Maybe doctors are good, but most of the time patient see by their nurse practitioner. I was their patient four years back, this year i went there but I got very bad experience.