I'm so confused with the low ratings from this place. I've…read morebeen seeing Dr. Epstein for years as I have bulging discs in my lower back and they have done nerve ablation as well as steroid shots to alleviate the pain. These work for about a year and want to keep doing this until I absolutely have to get surgery. Everyone is always very nice, polite, friendly, and professional. Dr. Stephanie Epstein has always been very thorough and friendly. Never makes me feel rushed during appointments. Every procedures I've had has gone flawlessly and all the nurses and anesthesiologists have been great. I absolutely would recommend them.

PEOPLE WRITE REVIEWS TO SAVE OTHER PEOPLE! LISTEN TO THE THINGS YOU HEAR!…read more I knew the healthcare system could be cruel, not compassionate & power/money hungry, but my experience at FOI was more than disheartening. After fighting for an appointment for an MRI (I'm 26 years old experiencing an injury where my arm will not rotate or move, so it's very scary)& being forced to get X-RAYS even though I stated the ER took some, then struggling with the front desk who stated there was no way they were able to call their authorization department & continued to reschedule my appointment, I was finally seen at this location for an MRI. The ladies who performed my MRI were NOT COMPASSIONATE & UNPROFESSIONAL. My elbow could not bend, and when I informed them of this they seemed frustrated. They told me I needed to and I told them I would love to be able to move my arm that way but I cannot. So they covered me in sandbags & tried twice but apparently I was moving too much. They started to blame me as if I was doing this on purpose. PLEASE KEEP IN MIND THAT MY ARM DOES NOT MOVE. This is quite literally one of the most frusterating things of my life because I'm out of work & feeling pretty defeated. I think due to my injury, my elbow was shifting and that was an issue, but not once did they try changing me to be on my stomach or my side. I pleaded to them to try a third time after they pretty much tried to shove me out of the door and reschedule, as if this just isn't an urgent thing or something they care about. I was crying, asked the for advice or maybe tips to not move or what I can do different--since THEYRE the professionals who do this all day. So they tried again and of course it wasn't good enough and told me to ask the front desk to prescribe me a sedative so I can reschedule and be seen. That was it. Never tried to reposition me; I say this because my experience getting my MRI at BayCare was absolutely wonderful and they were so helpful. First they tried me on my stomach (which worked the first time), but they said if that didn't work they would try me on my side. I just don't understand why that wasn't an option at FOI, was I supposed to think about that? I'm already going through a lot and FOI has truly made me feel alone throughout this entire process. Anyways, I finally got my MRI at baycare & wanted to go back & have a follow up with my doctor Jeffrey Kansan at a completely different office, but apparently calling the technicians UNPROFESSIONAL, NOT COMPASSIONATE & THAT THEY DONT BELONG INTHE MEDICAL FIELD (which I truly stand on) is grounds for them to just pull the plug & not call me back or even communicate that they don't want me coming back to them for a follow up. Instead of viewing me as someone who is going through a hard time and needs a bit of care & empathy (THAT WE LITERALLY PAY FOR) they just kicked me to the curb and said go find a new provider. Why? Because I'm sure it made them feel powerful & like they had the last word. They are INSENSITIVE, RUDE & TRULY DO NOT BELONG IN A FIELD THAT IS MEANT TO CARE FOR PEOPLE. If you want to be seen by people who care about what you're going through, save your money and go LITERALLY anywhere else. You can't even reach their front desk either it's crazy. SAVE YOUR MONEY!!!

I am off to FOI to get my 13th Synvisc-1 shot for both knees. Thank you Dr. Morse for taking good…read morecare of me! I have been a patient of FOI since 1999 and they have helped put my 60 year body back together to improve my quality of life for my knees, wrist, back, hips, etc. I even ran a 26.2 Marathon in 2003 - PTL!

Dr. Benjamin Maxon is truly the best. He did a tremendous job putting together my left leg after I…read morewas severely injured in an automobile accident. Through his outstanding surgical skills and his caring and compassionate follow-up, I feel I will be able to walk again one day soon. Thank you Dr. Maxon! I believe he is the best trauma orthopedic surgeon in the area!

While I hope you never need him, you will be in good hands. He is pleasant, experienced and…read moreconfident in his treatment plan. Realistic, professional.

DO NOT use this doctor as your surgeon. He misdiagnosed my pain after the first surgery and…read morerecommended I have the hardware removed out of my foot that he placed. I had the second surgery and it did not alleviate my pain. He then told me the pain and swelling was most likely caused by scar tissue and told me to massage it. It wasn't until I asked for an MRI that he discovered non union of all of my fractures. A patient shouldn't have to ask the doctor for an MRI to find out what is wrong. 15 months and 2 surgeries and I still can not walk a single step pain free.

Yi is a joke. Yi does not care about his patients. Yi is a young, arrogant doctor who is more…read moreinterested in flirting w his staff. Yi spent no time w me after he kept me waiting a good hour. I was hoping to see a knee guru for my issues, unfortunately I got Yi.

Dr.Yi is very caring and personable. He took his time to talk to me and understood my problem. Dr…read more Yi also did a thorough check of my problem area and recommended treatment options. I would go back to Dr. Yi anytime if ever I need is expertise.

So disappointing…read more Moved to FL and found myself dealing with an old shoulder issue. I was in sooo much pain. Went in person on a Monday and asked about next available appointment. The woman at the desk truly seemed to take pleasure in saying it would be months before I could be seen. Honestly, I've never thought that about any medical office but she was sneering and laughing. I told her I'd been in 10/10 psin since Friday night. I'm not a drug seeker ( or I would have gone to an ER). I wanted a consult and possibly a guided steroid shot to stop the pain. Major mean girl vibes. How about offering to have a doctor call me? A nurse? I told her I had no ortho in FL and this issue had been dormant for years. Edited for typos

went to Dr. Lao several times for physical therapy, but each visit felt more like a quick…read morechiropractic adjustment than real therapy. He usually spent only a few minutes with me, which I found disappointing for the cost. At my last visit, I arrived before another patient, but he chose to see her first. When it was finally my turn, he spent less than five minutes -- just a quick neck adjustment -- and then left. I was left lying there for about 30 minutes without him checking on me, until I finally got up and left on my own after being in his office for exact an hour. On top of that, when I felt I didn't receive proper treatment, I called and asked for either a reimbursement or another therapy session at no charge since he hadn't done his job. I made sure the receptionist understood that I wasn't going to pay, and she said, "Okay, hold on, let me check with him." When she came back, she told me I could come on a specific date. After driving 35 minutes to the office, she then told me I had to pay $95. I reminded her this was supposed to be a follow-up for the treatment I never received, but she insisted she had never confirmed I wouldn't be charged. Such a disappointing and unprofessional experience -- both with Dr. Lao and his receptionist. For the high prices they charge and the lack of care provided, I cannot recommend this practice to anyone.