Great team here. Jessica at State Farm was very helpful in making sure I understood my coverage…read more She proactively reached out to review my policies, and took the time to walk me through available discounts. She also went a step further and recommended a strategy to save about $800 a year by paying my premiums through a specific credit card. I really appreciate that level of attention and care.

Sophie helped us review our current policy, explaining well of the terms and conditions ,…read more Proposing several options to lower our premiums. She is polite and knowledgeable, and really helpful for us to make final decisions.

I needed auto and condo insurance, and the staff here are very helpful. They spent time to explain…read moreall the coverages to fit my needs that are within my budget. I like how they're very responsive in their emails. They took care of my needs and I am grateful. I would recommend their service to my friends/family.

My agent at Unity One did a fantastic job for my flood insurance. She finds a much cheaper option…read morefor the exact same coverage and worked directly with my lender to make the transition seamless.

Very unprofessional, looked for a convenience store insurance with Chris, keep telling us he needs…read moreinformation from our store and tell us to wait, never give us a call back. If couldn't find a insurance that met our request why not just tell us anyway, I had to call in couple times, he's always busy with customer or on the phone, tell us will give us a call back, I waited since 5/29 till 7/13, he sure has plenty of chance just to tell us he couldn't find a insurance that met our request but didn't. When speaking on the phone his tone just feels like he doesn't want to deal with us, just hurry to hang up. Overall bad experience. Wouldn't recommend

After my longtime State Farm agent retired after serving the community for 40+ years, I was…read moreautomatically assigned to another agent who was unresponsive. I decided it was time to find someone new, and I'm glad I found Scott Stevens. Scott is honest, clearly explains pricing, coverage, and your options, and works with you to find the products that best fit your needs, and not what benefits him or State Farm. He's also incredibly responsive. If he's out of the office, he lets you know who's covering, so you're never left wondering why someone else is reaching out. Great service, great communication, and someone I look forward to working with for years to come.

Excellent. Viviana and other folks answering the phones, are excellent and cheerful…read more Sam

I would highly recommend this agency because when you need help they handle your issue and see it…read morethrough to resolution. I have worked with Tom to set up my account over 20 years ago. In that time he has handled car issues, got me into a very favorable annuity and given sound financial advice. He has helped me contain costs on my various insurance purchases while keeping me fully protected. His office manager Christina is an incredibly knowledgeable and efficient person who handles any issue you have while helping you think about options that may benefit you. Bottom line great old school customer service. A real rarity today, highly recommended.

I have been a State Farm customer for many years, and the company has always taken good care of our…read morefamily. When Josh ran the office, the service was excellent--he returned calls promptly, communicated clearly, and always looked for ways to save us money with multiple policies. Unfortunately, over the last couple of years, the quality of service declined. Communication became very poor, and I often had to wait weeks for a response. Several of my policies were also set up incorrectly, which cost me extra money each month. I have since switched agents, and the difference has been night and day. While it's disappointing that I had to leave the office to receive the level of service I expect and deserve, I'm glad I made the change.

Tod and Gina are the best. We were shopping around for quotes and as a small business we were…read morelooking for another local family owned small business to support in our community. Tod beat all the other quotes and we really felt he was working alongside us each step in setting up our general liability policy. It was completed very quickly and truly professional. That was a stress free pleasant interaction to get our policy set up and we knew we made the right choice of our new agency. As we apply for new plumbing accounts, projects and contracts, additional documents are needed for each new account. Gina has been working to get these documents prepared fast and accurately. Some of these contracts require special verbiage and modifications that are unique to each. Let me tell you Gina is fantastic ! She makes things happen. Over the years things that take a long time she does with ease. When a super specific thing needs to be completed she just makes it happen. No stress, no problems, she communicates and gets things done. Bearbower is truly professional, efficient, honest and are a great partner to have in business,

Todd is just the best agent I have ever had. He is not only just kind and helpful but always on the…read moreball. We have many insured cars with Todd and it has been confusing and stressful over the years but Todd has made it a breeze. I am following Todd to his new agency because I simply cant live without his amazing service.

I've been dealing with David for at least 2 years now, but recently, I called to talk with David…read moreabout adding a new car. His assistant or whomever called me back was such an order taker , like the rest, hence the reason I only want to deal with David. Her demeanor, like the rest, definitely changes when I tell them that I only want to deal with David. Though he never called me back, I ended up calling back and he picked up. He and I talked for a bit as I wanted a better explanation to understand the policy. He said he needed to go into a meeting but that he would call me back Monday (7/29/24) morning. He never did. I even gave him a few more days before I tried calling. Since then, I've left him 3 messages and no return phone calls very disappointing at the lack of service.

Both my adult son and I are long time customers of Kessler Alair and we have found their services…read moreto be top notch. I want to specifically mentioned "our agent" from their Upland office, Ms. Tracie Greathouse. In all our dealings with her, the most recent one involving renewal of our auto policy, Tracie has always been professional at her finest. She answers her phones, acts promptly on requests made, and through it all, she is always pleasant and courteous. It is such a pleasure having her as our agent. . I appreciate her very much.

I have been with Purely Insurance for over 10yrs! We have worked with Nicole and she has been…read moreamazing. Very responsive, and overall a pleasure

Working with Travis Von Bartheld at Purely Insurance was a refreshing experience. I had reached out…read moreto several companies while shopping for quotes on multiple policies, and most of them wanted me to jump through hoops by filling out endless forms. It felt like they were making me do all the work just to give me an estimate. Travis took a completely different approach. He simply asked for my existing declaration pages, reviewed them, and came back with clear, straightforward feedback. Instead of trying to push me into switching, Travis told me that my current policies and pricing were already very competitive and recommended I stay with what I had. That level of honesty and professionalism stood out immediately, especially compared to others I spoke with. He also went a step further by pointing out one specific adjustment I could make to improve my coverage. That advice was thoughtful, practical, and focused on what would actually benefit me, not him. The process was fast and efficient, which I greatly appreciated. Travis respected my time and made sure every conversation was productive. He was direct when it mattered, but also patient in explaining the details so I could understand exactly what my options were. His knowledge of the industry was obvious, and his ability to translate that into meaningful guidance gave me confidence that I was making the right decisions. Insurance can feel complex, but Travis made it simple. He combined expertise with genuine integrity, which is rare to find. Based on my experience, I can confidently recommend talking to Travis at Purely Insurance if you are considering your options. Having an expert who is both highly honest and professional makes all the difference, and Travis proved to be exactly that.