Stevens &amp; Grass Funeral Home

You better hope your family member or pet doesn't pass away on a Sunday or they'll want to charge…read morean extra $100 for having someone come in to meet you at the crematory. Multiple family members & pets have been taken care of there, including last Friday... NOT ANYMORE. all they care about is money...

Excellent service. They walked me through the whole cremation process with compassion and sympathy.read more

Montgomery Memorial Park

1.0

(4 reviews)

Since my post in November 2022, I have heard nothing from Stonemor, which is now called Everstory,…read morenor have I heard from Montgomery Memorial Park. I have continued to call repeatedly, have left many polite messages, nobody calls back. I replied to Stonemor's response to my first Yelp review, wherein Stonemor expresses concern and asks me to email them. I followed up with an email and I still got no response from them. Do I really have to get an attorney involved to have a plaque put on my mother's grave? Mom died in January 2021! This is outrageous. Please note in the photo the plaque for a woman named Jane A. Stiltner, born in 1959 (and still alive), is on my mother's PRIVATE niche. We bought and paid in full for a private niche many years before my mother died. Jane Stiltner also paid for a private niche as per her contract on file. Has Stonemor/Everstory reached out to Ms. Stiltner to make her aware of this situation? Does anyone out there know Jane A. Stiltner? I sure would love to speak with her. Montgomery Memorial Park would not share with me Ms. Stiltner's contact information. In the photo, you can see that I have taped to the niche (under Jane Stiltner's plaque) a photo of my mom and a paper copy of what her plaque is supposed to be. Those have been taped there since Jan 2022. Will Stonemor/Everstory make up for all of the above egregious business practices? Let's see.

If I could rate 0 oh I absolutely would. This is the WORST management I have ever dealt with. For 4…read moreyears my family and I have been questioning this management for not placing a vase on my grandmothers tombstone/placard, something in which we paid for when she passed. For 4 years we have called, gone into the managements office, emailed, left voice mails. For 4 years we've received the same story, "oh I'm so sorry! We'll be sure to get this fixed and send a photo to you when it's done." For 4 years all promises and statements have been completely utter BS. For the person who does review management. Do not even respond to this review, nothing you say can help this situation until our concern and demand for the vase is properly placed at her grave site. You can contact us through the information we have left in your office for the passed 4 years for any further questions.

Stafford Family Funeral Home

The very best when it comes to funeral Services, Professional Staff, and the deceased always looks…read moreHis / Her best and very Natural, Jerry Stafford is the best at what he dose!!

Chapman Funeral Home

4.0

Extremely disappointed and wouldn't recommend...I reached out to Mr. Chapman's answering service…read morerequesting a call back regarding some concerns with our experience at this funeral home. I did not receive a call back. I then emailed Mr. Chapman my concerns as well as other partners with no response. I am writing this on 1/14/2026 and emailed the company on 12/10/2025 allowing plenty of time to resolve but unfortunately no response was given. I will add my email as the review as it covered the entire experience no one should go through while burying a loved one. Dear Mr. Chapman, I am writing to formally document the unacceptable experience my family and I had with your staff during the arrangements and service for my grandmother's funeral. This message is sent with the expectation that these issues will be taken seriously and addressed. The day after my grandmother's passing, I was contacted by an individual named Cheryl. I was out of state at the time and attempting to manage arrangements while also coordinating paperwork to make the process easier for my elderly uncle. I was not clearly informed that there was a distinction between your funeral home and Affordable Cremations, which caused confusion and miscommunication from the beginning. Once they arrived at the appointment he ended up spending over an hour in the office to pick out 3 items for service and pay. Communication throughout the planning process was poor. Questions were repeatedly met with "I'll have to ask someone," and I was given unclear or inconsistent answers. There was no clear explanation of what your team was responsible for, what my family was responsible for, or what to expect on the day of the service. I did not feel supported, and I did not feel confident in the process. After the call to sign contracts, the lack of clarity and professionalism was so concerning that I made the difficult decision to leave town earlier than planned because I no longer trusted that the arrangements were being handled appropriately. The service itself was handled in a manner that was disruptive and deeply disrespectful. We arrived at the cemetery chapel during a snowstorm. Your staff set up, including the guest book, without providing any explanation of where it was located or how it would be managed. I had to rely on the pastor for guidance on the service process rather than staff. During the service, while the last song was still playing and before the pastor had concluded, your staff attempted to dismiss attendees. The pastor had to intervene to prevent the disruption. One staff member stood in front of my grandmother's casket while our family was trying to observe a moment of silence, which was completely inappropriate and upsetting. After the service, my visibly distraught father was told to leave the building despite severe weather conditions. There was no reasonable justification for forcing grieving family members outside during a snowstorm. We were effectively rushed out of the building. The guest book was being packed away before guests had finished signing, and I had to physically step in to stop this so that people could sign and pay their respects. Because of this, family members we had not seen in years were denied the opportunity to speak, grieve together, or say proper goodbyes. This experience fell far below any reasonable standard of professionalism, compassion, or dignity. A funeral is not a routine appointment it is one of the most vulnerable moments in a family's life and your staff members conduct added unnecessary pain and stress to an already devastating time. I expect this complaint to be reviewed seriously, and I would appreciate a response regarding what steps your organization will take to address these issues and prevent this from happening to other families. I had left a message Monday regarding a call back but have not received contact. I would like someone to contact me back concerning this issue.

I can not say enough about this funeral home. They are so respectful and loving towards all family…read moremembers. My father passed and Jake and Cheryl were absolute professionals. The service they provided my family went above and beyond what I was used to in New York and North Carolina with my inlaws.

Stolo’s Plumbing Services

4.7

(26 reviews)

Anthoney came and diagnosed my problem quickly, came back the next day, and was done with two…read moreprojects (including a couple welds) super fast. Also he didn't have to, but helped out WV American Water look for the main on our street. He's a solid plumber, who does fantastic work.

After hours emergency water leak. Quick response and kept me apprised of when they would be…read morearriving. Quickly located the problem and fixed it. Required some extra effort to fix it correctly and they didn't hesitate.

Mr. Rooter Plumbing of Charleston WV

They responded to my need quickly, showed up when they were supposed to and fixed the job for a…read morefair rate while letting me know the cost before completion.

Have enlisted their services twice in the past year, all projects were completed in a timely and…read morethorough manner, thank you!

Mountaineer Home Repair Pros

Great service brought my poorly demoed backyard into a beautiful space will always highly recommend!read more

From the owner: Mountaineer Home Repair Pros provides reliable landscaping and exterior home services, including…read morelawn care, cleanups, mulch, trimming, gutter cleaning, roof repairs, and general outdoor improvements. years of hands-on experience, we focus on quality work, fair pricing, and getting the job done right the first time.

Elite Innovations

I wish I could provide a higher rating than 5 stars. This…read moreguy is GREAT! He does excellent and meticulous work and is very customer friendly. He did a grass trimming job for me and I am getting prices on a couple of handyman jobs. "Elite" is a perfect name for this business.

From the owner: Here at Elite Innovations we offer a wide variety of services from deck, porch and fence…read moreconstruction, concrete patios, interior/exterior painting, and landscaping, to general handyman services and more! Our team provides quality workmanship and excellent customer service to ensure your satisfaction. We work closely with each customer to understand their specific needs and preferences to create a unique solution that best suits you. We’re here for you and our commitment to customer satisfaction means we won't rest until you are 100% satisfied with our work. Shoot us a message or give us a call and we will be glad to come out and give you a free estimate for your project!

The Grounds Guys of Charleston, WV

4.0

I tried to call the Grounds guys of Charleston at 2 different numbers that I saw on facebook. I…read morekept reaching Mr. Handyman, and it sounded like I was on two phone calls at the same time. I'm not sure if the grounds guys is legit. I have called Mr. handyman for a handyman project recently and the price was almost $200 just for a one hour. That is outrageous. Thumbtack is a better platform for finding contractors. Too bad there are no gardeners listed on thumbtack in Charleston, West Virginia.

I worked with them recently for a season and know for a fact that every customer is overcharged for…read moreservices that they don't get and they don't even have the certifications to spray pesticides or killer, waste of time and money.

Stevens & Grass Funeral Home - funeralservices - Updated August 2026

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Snodgrass Funeral Home

The stellar service provided here was so appreciated by our family. In a time of great loss, we…read morefelt cared for and understood. Greg, L. J., and all the staff were easy to work with and gave us gentle guidance. They know this business well, and they make you feel at home as you grieve. We couldn't recommend them more.

My family and I had a very positive experience with Snodgrass Funeral Home. They treated us kindly…read moreand with respect. Rich is so Perfect at his job. He pays attention to detail and treats you like family. This was the best funeral home experience I have ever had. It is so important to have someone like Rich during this stressful time. I recommend this funeral home it is a 10/10.

Cooke Funeral Home & Crematorium

3.7

Excellent service. They walked me through the whole cremation process with compassion and sympathy.read more

Grandview Memorial Park

3.0

such a beautiful place the sunrise and sunsets are amazing , I visit this cemetery quite often …read more My sister and myself walk here in the mornings and we met James and Mike . WOW they are exceptional workers with amazing work attitudes . THANK YOU MIKE AND JAMES thank you for taking great care of our loved ones and us .......

We buried my father here in July,2020. My parents preplanned and paid for everything in advance. We…read morefound out they charged them twice for the opening and closing of the graves. My mom is still living. They owe her in the neighborhood of $2700. and they will not return our calls.

Cunningham Memorial Park

Very helpful, easy to work with, great service , It felt like they were part of the family helpingread more

Affordable Cremations Of West Virginia

The person we talked to was very helpful and friendly. Any one looking for cremations check out…read moreAffordable Cremation of West Virginia.

This place helped my family in the time of need! Very respectful, and comforting. They also…read morecremated my dog! Got it back in 2 days. They even gave me a nice wooden container!

Sears Monument

Dad and I picked out mom's headstone at Sears Monument Company in Charleston. I hope it's something…read moreshe would have approved of. I thought the roses and vase would be right up her alley. She liked stuff like that. Tim Sheldon made everything easy for us. He created a few designs based on what we wanted and made sure everything came in close to our budget. It will take 20+ weeks for the headstone to arrive. Depending on the weather, the headstone will most likely be installed in spring. I miss you, momma.

I had my former mother in law's stone made through them for 1/4 the cost of the cemetery. Her…read morepicture and all were just perfect/

Spring Hill Cemetery Park

Spring Hill was established in 1869 as Charleston's municipal cemetery though some markers date…read moreback to the 1700s that were relocated from other sites. It was designed by A.J. Vosburgh and is considered the first known example of landscape architecture in West Virginia. Today, the cemetery has more than 33,000 interments that include governors, judges, veterans and some of the state's earlies settlers. It takes up some 168 acres and is rolling hills overlooking the Kanawha River. And it's more than just a cemetery, as it includes the Mary Price Ratrie Arboretum that is home to more than 1,400 trees representing 109 species and it serves as a Monarch butterfly waystation. I had a very pleasant walk through the cemetery, picking up a brochure and enjoying a self-directed tour to see some of the more famous and noteworthy graves including Anna Johnson Gates (West Virginia's first female state legislator), William A. MacCorkle (West Virginia Governor from 1893 to 1897), George W. Atkinson (Governor from 1897 to 1901) and the memorial for John W. Davis who was the 1924 Democratic nominee for President and served as U.S. Ambassador to the United Kingdom. [Review 562 of 2025 - 147 in West Virginia - 24123 overall]

This was incredible. We learned of this magnificent place at one of those touristy places full of…read morebrochures. The mention of an arboretum is what got my attention. I suggested we visit as a family. I wanted to walk the cemetery some but I anticipated walking around for 10 or 15 minutes and being satisfied. Two hours later.... WOW!! I realllly loved this place. It's beautiful. Full of history. Between the trees and hills, ornate headstones and bios of the residents - I could easily spend a half day wandering and exploring. I highly recommend this. I'd love to go back. It's huge. In 2+ hours we only saw a small fraction of the place. Go check it out!!

Robinson & Son Plumbing & Mechanical

4.5

Needed an estimate on repairs from my inspection report and Kenny came out and looked everything…read moreover and gave my a estimate. Once I purchased the home Kenny came back out and repair everything. Really nice and professional guy and he explained everything. I would use Robinson and Sons again.

Very pleased with the work they did. Very professional. Did quality work. Had everything they…read moreneeded in the truck - so very efficient. Highly recommend.

CORE Contracting Solutions

3.0

i had a meeting last fall to install a remote screen on my large porch. We signed a contract and…read morethey accepted the deposit for the work. After many calls now they inform me that they can not do the work because they need to travel to complete the job. This is very poor business and now when the screen should have been installed months ago they want to send back my deposit. Beware!

I contracted CORE a few years ago when I was renovating a family home that set vacant for many…read moreyears. The crawlspace was damp with mildew. CORE installed a drainage system within the crawlspace that also included a sump pump. They completely encapsulated the crawlspace and also installed a dehumidifier. They cleaned the floor joists and treated the joists to prevent mold and mildew. They worked diligently for several weeks. The end result was impressive. The crawlspace was like a habitable space. The cost was reasonable and the attention to detail was exceptional. The system has been in place for several years now. It was worked perfectly. The owner, Mark, comes by once a year to check on the system and provide any needed maintenance. His attention to customer satisfaction is impressive. I highly recommend CORE if the goal is exceptional work, reasonable cost, customer satisfaction, and reliability.

Mountain View Pet Crematory