Used to be a great placewhen the original owner Dr. Fluharty was the owner. He got sick and it eas…read moresold to a corporation where money came first and our pets last. Was going there sincetge early 2000's and always saw my dog right away if needed. 2+ years ago my dog started coughing real bad, called them was told can't be seen for 2 weeks, immediately called anither vet and they saw him immediately, turns out was his heart, they put him on pills and he is still with me at 13, if I had waited for 2 weeks with the Animal Clinic he would not be here today. Even one of their best vets left as all the corporation cared about is $$ and have vet do unnecessary tests. AVOID the Animal Clinic, go elsewhere. One star is too many for a review, should be minus 5 stars.

Update: Today February 3, 2025 we received a reply from the…read moreBetter Business Bureau that The Animal Clinic would not respond to our complaint We would Not recommend them due to their unethical Business Practice. We were charged for Services Not Rendered as the tests we paid for were not rendered.

The ladies at the front desk are all super nice and very helpful. Dr Hilzinger is patient and very…read morethorough and answers questions that I have. He treats my boys Sammy and Griffin and takes his time with them. Joanne Marino

Hello, my name is Lacey. I called and I spoke to Missy. I let her put me on hold. I waited mind…read moreyou. I have a stray dog that could possibly have Pavo and I asked her her opinion on it after I told her what his issues were Missy just hung up on me. I think she should be fired. I don't think she appreciates animals or her job or humans That was very rude and I wouldn't even accept an apology from her. This dog is dying literally in my arms. And Missy just hung up on me thanks Missy his on your hands.

We thought our dog had a stroke and we thought we had to put her down. It ended up being something…read moretreatable. Thank God. Dr McCraken was amazing. She was so caring and compassionate. Kate, her assistant or nurse, was exceptional caring, compassionate and loving. She was so wonderful with our baby. She even gave us a hug goodbye. We are so grateful. I highly recommend them.

Wow! What can I say. Such a great experience with this vet's office. From calling to get a same day…read moreappointment (Amazing) to the exceptional front desk staff, (Hannah helped us) when we arrived an hour later. My poodle had an abscessed tooth and her muzzle was swollen. (My former now vet couldn't get her in until Monday). The vet techs Heather and Kenady were very professional and courteous. Dr.Norris was outstanding in treating our Lily and answered all our questions professionally and explained the treatment process. We will now be taking our pets to Charlotte Animal Hospital. Thank you to everyone there.

They know what they're doing. They're helpful & kind. They knew about FHS in cats! My cat does…read morehave it quite badly// but the gaboppetin (?sp)? So far is a God Send. Experienced & awesome.

These people are amazing! Very detail oriented! I feel they truly care about my Tina Jo. Not that…read morepricy either

I have brought 2 on my dogs to Collingswood Animal Hospital and both times the service and care…read morethat I received was top notch! They are right off of El Jobean on Collingswood. They have plenty of parking and the prices are reasonable for the care they provide. The complex is clean and well taken care of. The front lobby area is spacious in case you have a pet with anxiety, you can move away from others. The staff is friendly, caring and professional. I trust Dr Alex and the staff to take care of my precious pets. I am certain if you went there you would have the same experience as I have had. You owe it to your loved ones to check them out.

Collinswood adds as much as they can to the bill, seems like the last year they have changed there…read moreattitude from caring for the animals to how much more can we ad and charge the customer.

Like many of the other reviews their main interest is charging you all they can instead of just…read moretaking care of the problem. We were visiting the area and had to find a vet close by. Was forced to get bloodwork done before any antibiotic shots were given even though bloodwork didn't have any bearing on the cure. Should've been able to get the issue taken care of for less than half of the $435 I was charged. Would steer clear of this place if you have the choice.

Without going into the excruciating details of the visit, I'll just say stay away for the benefit…read moreof your animal. The key highlights of the visit were that it was our first visit here and they didn't even bother to have a discussion about my two cats' history or background, they immediately started trying to give services that were not needed, and the biggest fail for them was that they don't examine the animals where you can even see what they're doing. And not only did they take the animals to the room, they didn't even give any paperwork of what was done. They also wanted to charge me several hundred dollars to sedate my declawed cat, that is basically a giant teddy bear and has literally never attempted to hurt another thing in his life. (Granted I know he's not on his best behavior at the vet, but if they'd let me be with him or did anything proactive to make him comfortable, he wouldn't have been as difficult.) Every concern I mentioned came with a sales pitch for some random product without any scientific discussion of the problem. I don't mind paying for anything that my cats may need, but the aggressive sales tactics here are so transparent and inappropriate. I left with tons of product flyers, but no invoice or medical record of what just occurred. Someone posted about this office on facebook and I feel like it sums up the experience pretty well in saying that I felt more like I was buying a car than taking my animal to a medical appointment with all of the aggressive upselling and product promotion. This place wasted my money and my time. I still ended up needing to take my cats to another vet that felt more trustworthy and nurturing.

Unfortunately I have to go here many times! Just 3 days ago,…read moremy little dog got bit by a Pygmy Rattlesnake! They are always so polite and work as hard as they can to help every animal that comes in. Service is based on severity of an animals condition, same as a human hospital. Some people get so mad because they have to wait, sometimes for hours. But take a minute to think about it. If you have a pet that was hit by a car and needed immediate medical attention, would YOU want to wait until it was your turn! While watching them help another animal that maybe had a broken leg. I GET IT, as an avid pet owner who loves her dogs, no one wants them to be in pain! I have gone there with a life emergency and was seen right away with surgery required. Other times I have had to wait for hours. I am good with it either way! Folks complain about the cost, yep, it's expensive but again, how much does it cost to go to the emergency room for humans? Plus, most of the people that work here also work at regular vet locations. Do I recommend them? You bet I do!!

Had to bring my old dog in late at night, got the answers I needed. These people work so hard while…read moredoing such a great in difficult times for family grateful to have them in town when my vets not open

I can never thank the vets and vet techs at loving paws enough for everything they've done for my…read moredog. Not only did they help save her life during one of the scariest moments I've ever experienced as a pet owner, but they also gave her incredible care through her eye surgery and recovery. Every single person we interacted with showed genuine compassion, patience, and love for animals. They treated my dog like she was their own and made sure I understood every step of the process. The vet techs were so kind and comforting during stressful moments, and the veterinarians were knowledgeable, attentive, and truly amazing at what they do. Because of this team, my dog is happy, healthy, and still by my side today. I will always be grateful for the care, dedication, and heart they put into their work every day. Thank you for giving my dog a second chance and for treating both of us with so much kindness.

This has been one of our hardest days. We had to have our beautiful little Westie girl euthanized…read moredue to her failing health. She was almost 15 and had traveled with us across the United States visiting over 36 states. The staff is so understanding and explains everything while scheduling and again in the office. They gave us as much time as we wanted to be with her. They gave her treats (she was even given her first taste of chocolate). I was able to hold her the entire time and stay with her afterwards until I was ready to go. This is not at all anything we wanted to have to do but know she didn't suffer and won't have to any longer. They also take care of cremation if that's what you want. Thank you for making this extremely difficult as possible. I highly recommend this facility and know when we feel we can possibly think of another fur baby we will use them for our veterinarian services.

Roxy and I loved the people there!!!! She was treated with…read moregreat care and compassion.

Dr, Ally and her staff are the BEST! Dr. Ally takes the time to answer all of our questions and…read moreshe treats our pet as if it was her very favorite. She is always extremely professional and very personable. Her staff is equally outstanding! Friendly, welcoming and professional.

The best care team. Starting from the doctor to a groomer…read more Always welcoming and greeting the animals and the owners with a smile.

I've been going to this vet for over 20 years and would never consider changing. Very…read moreknowledgeable and caring.