My car wouldn't start. I called Reliable Towing Service and within 10 minutes Willie arrived. He…read morewas so kind and polite and explained every step of what he was doing to put my car onto his truck. He really knew what he was doing. He got my car to the repair shop and deftly managed to get the broken car into a spot. When in a super stressful situation like being broken down on the side of the road, it's reassuring to have support like this company to help you. Their information is now in my contact list in case of emergency.

Kasey responded quickly and coordinated with us to get my son's car to a tire shop. The whole…read moreexchange went smoothly and I was very impressed.

Great Company! Always quick and friendly!…read moreMy go to tow company! Fair prices and smiling faces!

I strongly recommend this towing service for all your towing needs in the Cary/Morrisville/Raleigh…read morearea. They saved the day for me in a potentially dangerous situation and, for that reason, they will forever be in my contacts! My two kids and I were on the way to an outing in Morrisville with my son's friends. I was just driving along when, out of nowhere, the Tesla in front of me slammed on brakes suddenly. Without a moment to think, I had to quickly swerve to avoid hitting the Tesla. The good news is that I was successful in missing the Tesla. The bad news is that the road had no shoulder and my car ended up on a steep incline where I did not feel safe enough to move the car or exit it. My motherly instinct kicked in and I dialed 911 to play it safe. The police and fire personnel arrived and agreed that I had made the right decision to call for help given that my car could have tipped over. The police called Further Towing & Recovery to assist. Travis of Further Towing & Recovery arrived quickly (within just a few minutes from the time of the call for help) and immediately got to work. Travis was courteous, professional, but most of all very knowledgeable. You could tell this wasn't his "first rodeo" with this type of emergency situation. He understood the assignment, promptly assessed the situation, hooked my car up to his wrecker, and safely pulled it off this dangerous incline without causing any damage to my car. Because he seemed so confident in his skills and abilities, the kids and I felt relieved. I was extremely grateful for his services to say the least. He was done with the job in less than 10 minutes it seemed. After the rescue, Travis spoke with me in such a polite and understanding manner. In my view, Travis is like a superhero! Seriously! Without hesitation, I would absolutely recommend Travis at Further Towing & Recovery for all your towing needs. Travis and Further Towing & Recovery will definitely be on speed dial for me in case I have any towing needs in the future!

You know, I was willing to overlook the three red lights that Bill ran while I was in the car with…read morehim. I was also willing to overlook how often he was using his phone while driving. I was even willing to look over the moment when we "relieved himself" behind my car. But when he turned around and charged me more than double than what he quoted me on the phone? Absolute scum of the earth, horrible company, idk who is being paid to leave these 5 star reviews but I didn't see any of that in the service I received today. Absolutely shameful behavior from this company, and y'all should expect a BBB investigation on your actions very shortly.

I have never had the excellent customer service from a company as I have with them today. William…read morethe driver was polite, professional and courteous. I had to have my vehicle towed over 4 hours away and I was under incredible stress. His kindness relieved me of some and I am grateful for that. He needs a raise!

I'm 80 years old, went out to get in my car and it wouldn't start on a 20 degree day. Couldn't get…read moreanyone to come to our home so we had to have it towed to the dealership. When I contacted the dealership, they wanted hundreds of dollars just to look at it and give us a repair estimate. Mike recommended a much more cost effective alternative and helped us make alternative arrangements. VERY customer oriented and reasonably priced!!! Highly recommended!!!

Provided an estimate that turned out to be 40% lower than the final price. Also charged some bogus…read more10% fee for using a credit card. Mike also tried to convince us that we should have him deliver it to a closer collision center after we paid to have it delivered to the one we asked for that was further away. He was clearly looking for ways to skim more off of the top. Stay away. Call someone else.

I cannot say enough good things about this customer service! They bent over backwards to get my…read moredaughter's car towed after a flat tire. Neither of us was in town but they took care of everything right away, without even getting pmt first!

If I could give 6 stars I would. My SUV broke down today in a crowded parking lot. I called and…read morethey were able to send over a truck within the hour. The driver Jay was the most helpful & kind person. He was able to get my SUV out of the parking spot and safely onto his truck in record time (which was extra impressive as the power steering had gone out). Jay was professional, knowledgeable, and took great care getting my SUV safely to the mechanic. So grateful he was working today. 100% recommend! Amazing service!!

Recently needed help from One Direct Towing...I locked my keys inside the car. Yes, I have AAA but…read morethe card was inside my purse, inside the car. I did have my phone, though, and was able to google and find One Direct Towing. I truly thought it would be a long wait but, happily, a tow truck arrived within 15 minutes of my call. Dennis, the gentleman who helped me, was lovely. As stupid as I felt for locking my keys in the car, Dennis was very kind and reassured me that this happened all the time. For the very prompt service and the quality, I thought it was a great value. I'd recommend One Direct Towing without hesitation.

Well, based on what I'm reading if you NEED your car towed, they will show up. They do in fact show…read moreup without questions ( and answers): My friend is disabled and walks with a cane. She parks her car in an handicapped parking spot facing her apartment. Today she realized her car was missing- She assumed her handicap parking placard must have fell off. She contacted her apartment building complex and was told they could help by calling your towing company and explain the situation. She was charged $300 to pickup her car ( $200 for towing and $50/day for storage). The apartment complex was able to reduce it to $200. That's $200 for a 26min ( 2 way) towing ride. Of course only when we got there she was told you only accept cash otherwise you charge a $12 convenience fee. Thank you for your inability to show compassion or any desire to help further.

Honestly, tonight almost ended in death thanks to these guys. We were connected to them through our…read moreinsurance. We paid through the insurance site. Then we waited. And waited. We kept getting updates saying they would be there in 5 minutes, then 3 minutes, then 4 minutes, then 5 minutes again. Our car was dead in below freezing weather. I'm convinced now that this company is a scam. After an hour and a half, still nobody had showed up. We finally got through to our insurance who got us a different company, this one was another 90 minutes out. We lost feeling in our fingers and toes. With the last of our phone battery, we had a friend pick us up and take us home. Who knows if we'll ever see that car again. Don't bother calling these people. "Open 24 hours" is bs. The phone rings and rings until you hear a beep, then it drops your call. Every single time. You guys are crooks. Genuinely, who raised you? In this kind of weather with kids in the car, who knows what could have happened. Shame on you.

Don't let the 5 Employees Reviews Fool you! The driver stated he was on location and me and my…read morevehicle were gone, I set up the tow through my Road Side Assistant and I'm sure-they are trying to bill them for the call, I never Left the truck for a second and never seen a Tow Truck even pass, when Dispatch was contacted their reply was To Bad he should have been there, try some other place, So I Suggest you do the Same Before Calling This guy

Completely unprofessional. Wrote A$$holes on the paperwork when dropping off a vehicle.read more

From the time I started hydroplaning to the abrupt stop my car made; I literally did not realize…read morethat Elliott's towing and recovery would be my saving grace. They arrived promptly, and swiftly. even guided me away from my car. It's like having that trusted figure around you in such a frail moment.. When you have a car sometimes people don't understand that it really is your baby. Not only did they stay in complete communication with me, but they provided after hours service for me to collect my belongings since I live so far away. The professionalism and respect that came from every member of the staff. I will always recommend them in a time of need.