I ended up getting 2 tows in the same day, one was long distance. Great service and friendly…read moreconversation.

From the owner: Fast, friendly, experienced towing service available 24/7 in the western MA, eastern NY and NW CT…read moreregion.

Hi, my car was struck in the Big Y parking lot. A plastic piece that enclosed the parking lot was…read moredislodged. Decker's acted very quickly with estimate and scheduled repair. I have been going here for years and I have always found them to be a respected repair shop. I would not consider anyone else to repair my vehicle. Many thanks, Decker's.

They did a fantastic job cleaning our two Subarus (2015 Forester and 2017 Legacy), and at very…read morereasonable cost. Both cars truly look as good as new. We are very pleased with their work, and definitely recommend them for car detailing.

Is it possible to leave minus stars? On New Year's Eve 2022, in the afternoon, we noticed that a…read moretrim piece beneath the bumper of my Camry was dragging along the road. Most shops were closed; John answered the phone and curtly said he could remove the piece or repair it. We said we were on our way; we had to drive slowly. Perhaps 15 minutes later (it wasn't yet 3 PM) we arrived to find he had closed up. That felt unkind and ungracious at the very least. I rang his phone and no one answered, even a message. Did we take too long to get there? Sorry, John, if that was the case. But anyone who wants to deal with him should be aware of a certain selfish rudeness in the business plan.

They say they're available 24/7 but I called on a Friday at 5pm and they told me everyone went…read morehome for the day

Driving through, heat shield started dragging. They were kind enough to look at it and fix it…read moreright away and we were back on the road.

Sat at the inspection station in line when finally I got up to the bay and the guy tells me that…read moreI'm gonna have to wait because the car behind me got there before me, which was absolutely a crock. Just so happened that he knew the guy and they were chatting it up not going back there. What a waste of time.

Fast and quality service. All the guys in there are friendly and willing to help you out for a good…read moreprice. Never not had a problem they couldn't fix.

Fantastic service. We were out of town and in a hard place. They fixed our car quickly and with…read morecompetitive prices. No up selling. Just good old fashioned American honest service. A rare gem these days. We are so grateful. We were in such a pickle. Stop going to these dealership chains and support this place.

Eddie responded promptly by text then continued on the phone. He was direct and personable and kept…read morehis word. A "unicorn" among service people these days. I highly recommend him!

Great Service!! Eddie is always willing to help you out!!! Great prices!! Never had a…read moreproblem!!!! LOVE LOVE LOVE them!!!!

Tore up a tyre in Williamstown during January & needed flatbed tow to a tyre shop in Pittsfield on…read morea Sunday morning. Driver not super talkative but got the job done. Was very happy they were available so my ski trip was not a complete washout.

Called Al's for towing friendly courteous Service. Arrived…read morein 2hrs. Very reasonable rates. Hope I don't ,but if I need towing again I'm calling Al's. Well done.

I recently had an exceptional experience with American Towing, specifically with Leroy Dewey, and I…read morecouldn't resist sharing my positive experience. My car was deeply entrenched in ice, frozen mud and snow. A local towing company refused to come out since my driveway wasn't plowed. So I called American Towing who quoted the same price even though they were located 30 miles away. Leroy went beyond expectations, offering prompt and professional service to help me. He even arrived in one hour, an hour earlier than he had estimated. His courteous demeanor and willingness to go the extra mile made the entire process seamless and stress-free. Overall, I highly recommend American Towing for their reliability, affordability, and excellent customer service. Thank you, Leroy, for your outstanding assistance!

This towing company is the best. He came to my house picked up the car and towed it 2 hours to tje…read moregarage that was fixing the transmission. He is polite, good natured and Sal of the earth kind of person. Very honest & sincere. I would highly recommend him to everyone. Victoria Hart