Graf plumbing has fixed a leaking kitchen sink and a few other plumbing problems for us…read moreHe definitely knows what he's doing He was prompt, professional and reasonably priced He's our go to plumber

A family member and neighbor recommended Graf Plumbing. We called for a non-urgent issue and he…read morecalled back within hours and came out within 2 days. Very thorough, friendly and reasonably priced! As an added bonus, he was also totally unfazed by our large dog!

Always responds quickly..most professional and well run company..a bit pricey but you get what you…read morepay for..best service around

We needed a faucet replaced. It was not a complicated job, not a fancy faucet, and the work took no…read moremore than 30 minutes. The plumber had to wait for a part from their shop, which he should have had in his own vehicle. They charged just under $500.

Once again J. Cantin Plumbing to the rescue! Immediate response - no fuss no muss- Saturday…read moreemergency and they just take care of it. CORRECTLY!!! Can't be thankful enough to have access to this amazing company!!

This company was recommended to me from a friend. My issue was not an emergency - just some…read moregeneral plumbing issues. I called and scheduled an appointment and John arrived right on time and did a great job. Very nice and professional. Absolutely recommend and will use again.

They showed up on schedule and Poncho and his colleague quickly cleared a stoppage. Nice,…read morepersonable guys.

I had a blockage in one of my drains. I truly had the best experience. the recommendations and…read moreinsight I received was so helpful. I would recommend them x10

We called Wednesday morning about an issue with our kitchen sink and they were able to schedule us…read morein for Thursday morning. They arrived early, came in and addressed our concerns. Explained the issue and were able to make the fix. They also discussed prevention options for future issues. The price was fair. We have found them dependable and reliable.

Very disappointing - We had two jobs done, both fell apart within months. We called and asked them…read moreto come and fix their work and they charged us 150.00! We will not be using them again.

We have been of customers Gottier Plumbing & Heating AND their Oil service for well over 35 years;…read morethey have been there for us when we've needed them and they have provided excellent service and support. 2 months (December) after we moved into our house in Vernon, CT, many years ago, our furnace needed to be replaced. We reached out to Gottier, a local Oil/Plumbing & Heating company. They came right out and replaced the furnace and put us on a payment plan. Very easy and excellent work. Well, 37 years later, we found ourselves needing to replace that furnace. We called Gottier. We didn't even get a 2nd opinion because we didn't want to use someone else. They gave us another great payment plan and came out to install the furnace. When they left that afternoon we had a new furnace and everything was cleaned up as if they hadn't even been there. Unfortunately, they didn't clean up the rest of the basement so we're going to have to do that ourselves! Lol. When I lost my job a few years ago it happened to coincide with an increase in oil prices and our monthly budget payment was going to increase significantly. I called Gottier and told them that I had lost my job and the woman I spoke to was just so sympathetic and adjusted our budget plan so that we could afford it until I found another job. Her last words to me as we hung up: "Promise me that when you get another job you'll call and we can adjust the amount to reflect the increase." I promised and 6 weeks later, I called her to tell her of my new job. She was so excited for me! And for Gottier, of course! What's prompting me to put this in a review today? Well, a couple of days ago we got a phone call from Eric at Gottier fuel telling us that, as we could imagine, given the state of the world, oil prices were going to go up. We had a scheduled delivery 2 days hence. He was calling because he wanted us to know that the prices were going up so we wouldn't be shocked. That's amazing customer service for sure! They are so kind, so helpful and so understanding. If you're looking for an oil company and or a heating and plumbing company, you certainly cannot go wrong with Gottier.

Do not use this company. in 2004, they charged me $750 for annual maintenance on my boiler and hot…read morewater heater. I looked around. Found an AMAZING company through Angi. Cost this year? $99. Honest. Dedicated. Not like Gottier.

We had an issue with our water tank accumulator (we have a well). Water was puddled on the…read morebasement floor, a really serious concern for if the accumulator had sprung a leak we were looking at a couple of thousand dollars to replace and days without water. I called MacDonald and left a message. He called back within an hour and was at our house, which is some distance from his business, in less than an hour. He found the problem, which fortunately was only a bad pressure sensor that let the tank pressure exceed the 75 psi limit and the water was overflow when relief valve did it's thing. He replaced the bad sensor, fixing the problem. His fee was exceedingly reasonable. We are very pleased with the service for he responded quickly, diagnosed the problem and fixed it with no fuss. Not only that, he is an exceedingly pleasant person to deal with, cheerful, knowledgeable and very willing to explain what, why and alternatives. We have used his services off and on for the last decade or so, as he dealt with various plumbing problems that have arisen. At his suggestion, we modified our several outside faucets so that we didn't have to drain them each fall, our custom to prevent pipe freezing at the faucets for our winters are very cold, and the modification was inexpensive and works like a charm. I have noted that he works very well with my wife, explaining things, listening carefully and working with her to make changes that she needed. Frankly, we trust and value Mr MacDonald. He's the kind of service person that we really do like to work with. He is prompt, the quality of his work is excellent and his charges very reasonable. Harold Craig

If you live in the Torrington area, Gary is the to call. He knows what he's doing. He figured out…read moreour old house's plumbing and that was no easy task. His prices are reasonable, he does great work and he's a really nice guy. I wouldn't call or recommend anyone else for plumbing needs.

I contacted this company for a hot water heater and to have another minor issue addressed, the…read moretechnician who came out was professional and knowledgeable; he said they would have an estimate for me next week. A month later and 3 broken promises later I requested my initial payment to be refunded as I needed to contact another company who could do the job. The same say I had requested the refunded they sent me an outrageous quote for the work. If you were unable or didn't want to do the work you should have let me know upfront.

I hired WB Dickenson to swap out a 15 year old water heater. The tank was located in the corner of…read morethe kitchen surrounded by cabinets. The plumbers took one look and thought how we gonna get this thing out of here. They called the owner of the company "DJ" who came to my home and removed cabinets, flooring and the fridge to allow the guys room to swap it out. When the new tank was installed another guy "G" was called who is a carpenter re installed the cabinets, flooring, trim and fridge. My kitchen looks as if it was never touched. Thank you very much WD Dickenson for going above and beyond to get the job done, you guys are amazing. Top notch company if anyone is in need of a plumber.