Ordered a liner 6/15. Still has not been checked on. It has not been confirmed or shipped. Took my…read morepayment 6/17. Emailed on 6/30- they said they'd "check the warehouse". Requested a refund.

Update! August 9 and I still have not received my order from original order placed. I've still not…read morebeen able to reach customer service! No tracking number or refund. They are not credited by the Better Business Bureau. I will reach out to the police department to see what's next. I suggest everyone reach out so we can get the Feds involved. I'm also looking into finding out how to involve the news outlets. People, please don't let them get away. Rating 0

Excellent Service, If your looking for great pool Service, give them a call. On time, and…read moreprofessional crews, did a great job fixing our in ground pool.

Extremely reasonable compared to others. Professional and attentive. Can't wait until they start!read more

Absolutely terrible service the moment your hot tub is not within #Warranty, despite not expecting…read moreit to be. Appointment was made for Service to my hot tub. They did not show and did not bother to come. Even after calling and leaving a voicemail about the appointment no response was ever made after calling again to try and have it serviced. they abruptly cut you off and send you off to the next person to not deal with you. Then deny you even having an appointment with them, even though you called. And this was with dealing with the owner as well, who was extremely rude and inappropriate to his customers. I cannot recommend enough to not do business with them and find a company that is more professional. If this owner is a representation of the company, I am surprised they've remained in business this long. Do yourself a favor and look elsewhere.

Finally got a chance to stop in and check out the warehouse last weekend! They have a huge…read moreselection! I was not expecting what a huge place it was. The amount of hot tubs available alone was astpunishing. They have a really cool selection of air hockey, foosball, pinball, etc too which I wasn't expecting. They also have saunas, patio furniture, a full size pool, and grills set up to look at. Their selection of green eggs was very impressive.

Customer service is awful. The sales reps have very little knowledge of pools and equipment and…read morecan't answer basic questions about the products they sell. Clearly the employees receive very little training. The manager is the worst. Asking a simple question like "what is the life expectancy of this filter cartridge" should never be answered with "I don't know". I will never give this store my business again. This is why people turn to online purchases.

Honest and knowledgeable And willing to take the time to…read moreexplaining how to maintain hot tub. Even told me to bring in water samples to get FREE analysis. Plus they have some cool stuff. Got a floating cup holder.

Everything you need is here and Casey and rest of the staff are great.Overall all of the staff were…read moreamazing and great service

Brendon, Jacob and Quinn are the best. great with their customer service and hot dogs were greatread more

Tom and Tom arrived at my house with all the equipment needed to open my pool for the year. They…read morewere straightforward and intricate with each step. I really appreciate how they walked me through each step so I knew what was going on. I will be sure to use them again for closing at the end of the swimming season. The quality of work was top notch for the price I paid. Tom and Tom were actually charged me less than what was quoted because the pool was clear when they removed the winter cover so no extra steps to vacuum. I appreciate the great job done on my pool to get it open for the year. Thank you.

Wny pool service did an outstanding job opening our pool. We would definitely recommend them for…read moreany pool service