Hi ,my husband and I bought a home here in Graham heart community Talon Hills…read moreWe have had a ongoing problem regarding a drainage problem. Since March it is July 13th and we still having the same problem we have been lied to. They have not fixed the problem. Our contact has been with Gramon, works in the sales office ,he is the one that told us that he would make sure this was done right .he even told us it looked horrible the way Matt the contractor try to fix it. Gramon has pretty much told us what we want to hear but nothing has been done . they take absolutely no pride in what they do. After four months we are so disappointed being told this is something they would fix for us , and now they have given up. And told us we just need to deal with a muddy wet slippery sidewalk. Somebody is definitely going to slip and fall and get hurt. This does not matter to This community.

We recently bought a home from GH in Colleyville. Our home is beautiful and we love our lot, but we…read morefeel Graham Hart could have done a better job building it. Now having lived in it, their finish out could be better. For example, We don't have crown moulding in all of the rooms, we don't have shutters or window treatments, we don't have wood in the office (we had carpet), etc. These are things to think about when choosing a builder. We are one month moved in and having to work with them daily on getting things done. Ross is great, but I think there needs to be someone else helping. We are experiencing problems with getting hot water to the kitchen and some of the bathrooms which has been frustrating. Having to take off work to be there is not easy so they can keep coming back out. Before we moved in, we noticed there was a scratch on the bathroom tile so they replaced it. Well, they replaced it with a tile that didnt match so now they have to come back out and replace that one "if" they can find a match. There was a scratch on one of the windows in kitchen so we are still waiting on that to be replaced as well. Also, one of the ceiling wooden beams in our main living area was not straight and we ended up having to get their painter to "stain" the 1inch of caulk so it would look decent. Another thing we noticed, there is no back to our kitchen cabinets so when you open it and look through it, it's the sheetrock not wood. I am writing this review to let others know my experience. When we were choosing a home builder, we couldnt find much out there on GH so we were unsure of what our experience would be like. I am not writing to say that they aren't fixing things, I am writing to say I think they could have done a better job building high-quality homes. And we would hope that we could be settled after a month and still not have to take off work and be home to let contractors in. You think when you spend that much money on a brand new home, it would be different.

I worked with Chelsea on the purchase of a new home. She did a great job and was extremely…read moreresponsive and proactive. She was more than willing to see a lot of houses in a 2-day period because I needed to move fast and quickly learn the area and the market. Ultimately, I went with new construction and Chelsea was instrumental in the purchasing process ad the blue tape walkthrough. She was picking out things for the builder to address that I would have totally missed. She kept me on point throughout the process of getting approved through closing. She was constantly following up with Lennar on my behalf and kept the process smoothly moving forward.

I highly recommend Megan to anyone in the DFW area. We were moving from out of state and (to make a…read morevery long story short) Megan and her team made that process as easy as possible. She went above and beyond to make sure we were found the right house even from 1200 miles away. For us, that meant walking away from 2 houses that didn't pass inspection. She didn't try and rush us into something that wasn't right which meant a lot to me. We absolutely love our new house in Fairmount and are so pleased with the expereince.

Clay and Gayle were a pleasure to schedule with and work with. Clay was so helpful in my projects…read moreand guided me to the best fit for what I was looking for. Incredibly kind, efficient and the work is impeccable. I've definitely found my go to handyman!

Professional on time friendly, excellent results. I have had very bad experiences with others…read morelately, Clay was refreshing and restored my faith in repair people Thank You

I learned that the black streaks on my composite roof are mold and the spots can be removed with a…read morelight bleach solution so it doesn't damage the shingles. I got a quote from PureView Cleaning Solutions and they came out the next week to clean the mold. Excellent communication with me to let me know when they would arrive. The rain started so they came back the next week to finish the job. Our roof looks much better and we are mold-free now. Highly recommend you let them give you a quote as many roofs in our neighborhood need their service. Great value!

My window project involved interior/exterior windows and screen repair. Two stories…read more They came in and wasted no time. Windows sparkling and replaced several screens. Careful with blinds and returned everything to its original state except clean! Pricing quite reasonable. Very pleased

They make some great homes. We have visited the model several times as we plan to build with…read moretheir Drees On Your Lot division in the near future. The model is open till 6 pm during the week, tho the older female sales lady was in a hurry to lock up and was rushing us out the door at 5:30 pm, so there was that. Luckily we already have plans with another salesman, as this treatment could chase people to the competition.

My experience with Byrant Farms by Impression Homes has been an utter nightmare, full of deception,…read moreincompetence, and blatant disregard for their clients. From the outset, their behavior was nothing short of a nightmare. Our property/leasing office representative, repeatedly miscommunicated and misunderstood crucial details and made wrong commitments. She promised us specific features that were completely contradicted by other teams doing the execution within same company, who seemed clueless about what was initially promised. The level of internal disarray and sheer incompetence within this company is staggering. The final straw came when their corporate team representative had the audacity to call us out of the blue and canceled our contract without providing any reason, didn't even bother to address the concern being raised by us on the mis-commitment made by her team nor even discussed any option of compensation, withdrawal or let go with same contract and the worst thing is she warned us, with an edge to her voice, not to visit the property office nor call the business representative. This was not only a massive breach of trust but also caused us severe emotional damage and wasted our time. The way they handled this situation without a shred of empathy or explanation is beyond anything. I found Impression Homes (Bryant Farms) to be unprofessional and dishonest in their dealings. Their customer service is severely lacking, and it's clear they don't care about their customers. My experiences have shown me that they prioritize their interests over providing a satisfactory customer experience. Their unprofessionalism, constant lies, and uncoordinated operations have caused us immense distress, time wastage and a significant monetary loss. I would not recommend this company to anyone looking for reliable and honest service. I strongly urge anyone considering their services either to stay far away or keep close eye on the commitments they promise and avoid the worst experience we have endured, or just stay quiet don't raise any concern and close your eyes on what ever they do and deliver to you.

This is by far the worst builder in the Dallas - Fort Worth area. You would have to be insane to do…read morebusiness with this builder. I am going to try and sell my home before it falls to the ground. I have too many issues to list but every time they look at a problem the standard response is "I don't see a problem or it's within code." It's so sad it has become tragically hilarious. I would give them -0 Stars if I could. Purchase a home with the builder at your own risk and remember "You have been warned."