I've made a few purchases from this jewelry store over the years with little or no problems. However, the store has downsized and moved up the street to a much smaller location. Having had prior experience with them I recently took in a broken gold necklace for repair. After several weeks without any calls, I stopped in only to find that the necklace had been sent off to repair and not yet returned. After about 2 weeks I stopped in again only to find still no return. I directed the clerk to recall the item from repair, and I would be back at week's end to get it, repaired or not. About 10 days later I stopped in and retrieved the broken necklace. No mention was made why the item hadn't been repaired. Needless to say, this business will NEVER see me again for any reason, nor would I ever recommend anyone to deal with this business. read more