My sister applied for the caregiver position. She was discriminated and humiliated by the staff…read morebecause she didn't speak English fluently as she knew that the staff that she was talking to can speak the same language. She knows how to "SPEAK ENGLISH" and has been working with the elderly without any problems communicating. At-home caregiver staff even asked her to rate her English from 1-10. This is disrespectful. The staff assumed that my sister could not speak english basing on her accent. After the phone interview, my sister felt down and discourage because of this. Please don't apply to this agency. There's a lot of agencies who are respectful, and knowledgeable to help applicants, and clients. So unprofessional and bias. #racist #discrimination.

I have used At Home Caregivers for nearly a year to provide daily care for my aunt who has…read moredementia. There were stumbles in the first few months, however, their senior management made sure all the issues were corrected. Since then there have been times when staff has had to be replaced either due to my aunt becoming moody with them or the caregivers situations changed - the management made it a priority to get suitable replacement staff quickly. They not only filled the openings quickly they filled it with the RIGHT person, not just a body to fill a slot.

I have never met a nastier chilling piece of work then the intake women from At Home Nursing…read more Before she left our home in Santa Rosa she promised to send someone the next morning, Nobody came and nobody called. Several years ago I met several nurses who worked for At Home Nursing for a short time. They were wonderful people, however, they also strongly disliked and avoided this same women whenever possible. Why would any owner hire such a person to represent them in public especially to struggling family members.

The quality of caregiver ability and attitude is hit or miss. They had a lot to say about the…read morepeople in charge and the discrepancy in what they earn vs. what is charged. Their coverage isn't reliable at all.

Do to what I consider a breach of trust, I no longer consider the company honorable. My request for…read moreextra care, at my expense was ignored because some one at the Key decided that I do not know what I am doing.

The Key in Santa Rosa, went over and beyond to make sure we received not only the care we needed…read morebut adjusting schedule and personnel to fit our needs. Incredibly responsive and empathetic as well. Easy to highly recommend.

What a disappointment. At Your Service were wonderful 4 years ago in taking care of my uncle when…read morehe was briefly in home hospice. Clearly things have changed at the agency. Over the past 3 weeks, I've left multiple messages on their main office line to ask about getting a home care worker for my aunt. I haven't received a single call back. Thankfully, there are many other home care agencies in the area. Do yourself and your loved ones a favor, and go with another option.

At your service home care is a trusted and reliable place for home care. Emily works very hard to…read moremeet your specific need and gather all the information needed to ensure you receive what you need for quality home care.

From my first call, to a hospital visit the very next day and throughout home hospice Ili and her…read moreteam were terrific. Caring, sensitive, well-trained, experienced and helpful - incredibly helpful. And Waji Sitokeni who was our home health aide was terrific. Her professionalism, dedication and hard work made my wife's last few weeks more comfortable and helped my daughter and myself get through the toughest time of our lives. I cannot thank Ili and WaJi enough.

MaiFiji Home Care LLC…read more The caregivers assigned to my husband's 24-hour care in March 2020 were very good. They were caring and efficient and seemed to be well trained. That being said, I have no issue with the care he received. My issue is with the lack of transparency with how the fees are collected. The quote they gave me the day before my husband was to be discharged from the hospital, was that my charge would be $20 per hour. I was also told they do not take credit cards, so I was ready with a check for the first week in advance ($3360). The first I saw of their "Client Agreement" was the day of discharge minutes before my husband was ready to leave the hospital. The transport ambulance EMTs were there, ready to move him. I was given the Client Agreement to sign, and was told that I was also to pay an extra $3360 for a "Placement Fee which is a one time fee charged for every new client and is equivalent to one week of the Caregivers pay and paid once we place the Caregiver on the case." At no time in the days previous was I informed of this extra charge. Had I known beforehand, I might have gone with a different service whose rates were slightly higher, but included all charges. The person who handled all of this, Elena (Helen), was my contact with the administration, and the person who gave me the quote and subsequently, the Client Agreement, and collected my check in the amount of $6720. A few days later I called to ask her why the "fee" was not discussed prior to the presentation of the Agreement. She actually yelled at me asking why I was "kicking up a fuss" and continued to tell me I should "talk to Ili about your 'judgements'." She repeated this in an email she sent the next day apologizing for being "rude and yelling". This was not very professional, nor was it something I appreciated with my husband very ill and in Hospice care. After my husband's passing 3 1/2 weeks later, I was told my invoices would not be submitted to the insurance company until I paid the last 1/2 week owing. It was a very stressful time, but I hand delivered the check to her to facilitate the timely submission of the claim.

We had 3 different gentlemen that watched over my dad while he was very ill. My mother and I were…read moreable to sleep at night knowing that he was well cared for and not alone at night in his last few days. We are thankful to Divine Fijians Home Care for their compassion and excellent care.

The quality, type of care and the caregiver's kindness, bedside manners, and experience was…read moreamazing. Highly recommend this company.

Dissatisfied customer. We contracted with this agency for 3 hrs each day. Caregivers were…read moresupposed to log in on the tablet that was left at the house and fill out a form stating what was performed. Some caregivers never even filled it out. MANY TIMES, when it WAS filled out, it would say things like: made lunch, changed litter box, wiped down kitchen countertop. That's it? A 3 hr shift and this is all you did??? Just didn't feel we got our money's worth on most shifts. There were a few times the caregiver would show up 10-20 minutes late. One time, the caregiver went home 45 min. early because the patient told her to leave. Caregiver did not follow procedure and call the office from patient's house. Just left and called her manager once she was gone. Patient needed to be sure his wound was cleaned each day while the caregiver supervised on how to have him do it himself. It needed to be done daily and there were a few times the caregiver did not have the patient clean his wound - which was VERY important (and one reason WHY we hired help). When one of the patients was being discharged from a rehabilitation center via the caregiver, the discharge papers with prescription information never made it home (these were important papers!). Overall, would NEVER recommend this agency!

I have worked for Sequoia Senior Solutions for the past year and in that time have had the pleasure…read moreof meeting many of the care givers that Sequoia employs. The first thing that comes to mind when thinking of the caregivers is their constant dedication to their clients. I remember during the fires last year watching the caregivers make sure their clients were safe even at the risk of their own safety in some cases. Watching the caregivers and the clients they care for is really a beautiful thing, it goes way past an employee getting paid to do a job, its more of a friend ship that evolves with the caregivers extending themselves to their clients and caring for them, sometimes until the very end. Having to bring a stranger into your loved ones home because they need care can be hard, but Sequoia helps you each step of the way, from your first meeting with a Care Manager to eventually placing the correct and well trained caregiver in the home to meet your loved ones exact needs. When it comes to the Management team at Sequoia ~ it all starts with the owner operators. Stan and Gabriella lead our team with honestly, determination and the utmost care and concern for their clients and caregivers alike, and it shows with happy clients and employees alike. I highly recommend Sequoia Senior Solutions if you are needing a care giver for your self or a loved one ~ they will exceed your expectations.

Lomani provided care for my mom, when she returned home after an autoimmune disease left her…read morequadriplegic. That means she needed care for all of her personal needs. We were so lucky to have found him. He is skilled and compassionate. My mom always felt safe and supported in his care. Caregivers do very delicate and important work, and Lomani is among the best! I could not recommend him enough!

Lomani and his wonderful team at Safe Care Solutions took amazing care of my 92-year-old mother the…read morelast few months of her life. We had worked with them the year prior to assist her after a fall and they were lovely and efficient, but when her health declined and she was in and out of the hospital they really stepped up their game. They became an indispensable part of her care and day to day routine. I don't know how we would have managed without their diligent loving care through every situation that arose up until my mother's final trip to the hospital. Each person we worked with was impeccably trained, gentle, kind and unfailingly patient with my mother always. They kept me in the loop all along the way which made my days so much easier despite the difficulties. I highly recommend Safe Care Solutions if you require assistance for a loved one, post hospital or just to help through a rough patch of health issues they should be your first call!