I have been very happy with HPC. Stephanie is helping me with my balance after doing a one-session…read moreevaluation. She is clear, concerned and knowledgeable. Office staff is busy but pleasant and the facility is clean and appropriate.

Diana Joyner is the best! She helped me out so much with an SI joint issue. My doc and…read moreacupuncturist misdiagnosed me and the first time I saw her, she identified my issue and helped see me through to being pain free. She is very conscientious, knowledgeable and easy to understand. Great experience

I am so proud to have been a part of Mission Harbor this Summer! Their excellent staff and…read moretherapists are not only experts in their respective fields, but deeply caring human beings who want their clients to thrive in every aspect! What amazed me most was the professionalism and dignity with which they treat each client. I felt my treatment was designed to meet my exact needs - and it did! I especially, want to thank David Kerrigan, LCSW, who made my experience engaging, healing, and cathartic. I also felt I received especially encouraging therapeutic treatment from therapists like Jeff Mailes, MFT, Dr. Cristina Cortez, Feli Hilliard-Rueff, Silla Siebert and Tahmina Ansari. I'm so very grateful for all their help and more! God bless you all!!

Mission Harbor has some of the biggest hearts and are always going above and beyond for their…read moreclients. Working with them for over the last 5 years has been a pleasure. They excel in all areas providing their clients with the best care possible.

my doctor said they have problems there i'm a 73 from a knee replacement I also have multiple…read moresclerosis and I fatigue easily. I don't think I could handle what I've heard about that place.

I spent over 6 weeks here and they are nothing but incredible overall. I also read a review that…read moresaid the food isn't good I was recovering from a neck injury, quadriplegia. And as another review stated Doctor Ross and Laura in PT were helpful, I will second that they, were very good to me and helped a lot.

I love my job as a CNA/caregiver at Helping Hands (and I'm not just saying that)…read more I really appreciate this company, and I like all of my co-workers. Everyone at Helping Hands continuously works to build each other up. There's so much teamwork and love that goes into every clients care. Our clients recieve excellent care by all our wonderful caregivers (And, no I didn't get paid to say this! Haha. My office doesn't know I'm writing this review )

This is the worst company I have ever seen. They trashed my whole house, i.e. divots in all my…read moregood, beautiful tile on floors and sinks. My expensive good jewelry is missing. My kitchen is a mess--many utensils missing. Things broken or damaged, i.e. tupperware, small glass bowls, many important keys are missing--I will have to call locksmith to regain them. The list is endless. The clothesline is now broken. The carpet is trashed, especially in patient's room and needs to be cleaned now. Towels and sheets were just taken without OK from me. Adhesive labels, telling that was on each cabinet and drawers, were stuck on. Caregivers were rude or indifferent to me (wife of patient). I could go on. I will be writing a letter to this company

I am incredibly grateful for the opportunity to have stayed here. Donette and the staff have…read morecreated so much more than just a sober living--they've built a safe, supportive home filled with accountability, love, respect, and positive energy. From day one, I felt welcomed and encouraged to grow into a better version of myself. The care and dedication they show each resident is truly special, and I will always be thankful for everything I've learned and experienced here. I have the utmost respect for Donette and the entire team. Thank you for providing a place where healing and recovery can truly happen.

This is a great place to rent if you are trying to save money and just need a healthy sober…read moreenvironment to rest your head at night, whether it's temporarily or more long term. Donette runs this house and does an amazing job she has on duty managers who are also residents that are very welcoming and helpful they team up to provide an exceptional sober living environment and are a wonderful support group to have! This place safe and the genuine camaraderie amongst roommates makes it all feel like home. Donette being also very fair when it comes to rent due and money owed back she's not in it for the money which is very respectable so you know you won't get burned. I'm forever grateful for finding the giving tree and my experience living there.

Sarah is extremely kind and caring. The place is rough around the edges, but what sober living…read moreisn't? They have good values, run by good people who CARE about the sobriety and safety of their participants.

I have absolutely no affiliation with this home, nor do I know anyone associated with it. I'm…read moresimply a decent human being who witnessed behavior I found deeply concerning. Steve, your title says you're the owner, so I would think you'd want to address and correct this behavior rather than criticize someone for bringing it to your attention. I'm not here to go back and forth. If you'd like to message me privately, I'm happy to share the audio I captured of what I would consider abusive and degrading treatment of the individuals residing in this home.

This is by far the worst run physical therapy office I have even been to - and I've been to many…read more I don't think the problem is with the professional staff. It is the mismanagement by the receptionist plus there is absolutely no contact with patients regarding confirmation of upcoming appointments. Also, my PT recommended 3 exercises and sent me an email detailing the exercises. However, only 2 appeared. and when I called Carp Physio about this I was told it was a 3rd party app - or something like that - and i could not contact the PT who recommended the exercises. Today, when I arrived for my second appointment I went to the receptionist to check in. After waiting for 15 minutes without being called by my PT I went to the receptionist again and was told I did not have an appointment today. This was the most frustrating experience I have ever had with a PT office. I will not return.

Enjoyed my first two sessions in a quiet space. Next visit was on the community floor. Lots of…read morecross talk, training, loud music. Conversation about sports and a lot of information sharing. Requested the quiet space and was still scheduled on the main floor. Need the PT. Also need quiet!Torn between a 3-4 star. Like the staff.

I scheduled as a new patient but chose not to move forward after reviewing the paperwork and asking…read morequestions about a billing policy that I believe patients should be aware of before starting care. Their new patient paperwork states that a $100 "Administrative Fee" is due at the time of evaluation, is not billed to insurance, and is charged "per case." I was told over the phone that different referral areas, such as cervical spine and lumbar spine, could be treated as separate cases. When I called for clarification, the office confirmed that this fee is for internal administrative tasks such as maintaining the patient profile, correspondence with doctors, referrals, and related office communications. They also confirmed it is charged in addition to insurance copays/coinsurance and is not billed to insurance because they consider it "non-medical." Patients using Tricare, Medicare, Medicare Advantage, or any in-network insurance plan should be very careful before paying this type of fee. For covered medical care, your patient responsibility should generally be determined by your insurance plan/EOB - such as copay, deductible, or coinsurance - not by a separate office-created "administrative," "access," or "per case" fee. Tricare/TriWest specifically told me that both the facility and PT were in-network for my plan and that contracted providers may not charge beneficiaries separate administrative, concierge, or access fees for medical services. The Tricare/TriWest Provider Handbook states: "Providers may not charge TRICARE beneficiaries administrative fees." This is especially concerning for elderly, disabled, Medicare, Medicare Advantage, and military-family patients who may assume that if a front desk asks for payment, they are legally required to pay it. Before paying any separate fee like this, I strongly recommend calling your insurance plan and asking: Is this provider in-network for my exact plan? Are they allowed to collect a separate administrative/access fee in addition to my copay, deductible, or coinsurance? Should I pay anything that is not shown as my responsibility on an EOB? I cannot speak to the quality of the physical therapy itself because I canceled before being seen. But I did not feel comfortable receiving care from a practice that required this type of fee and did not respond to my written questions asking what non-covered service the fee was for.

They charged a $100 "administrative fee". Because they accept Medicare, it is illegal for them to…read morecharge Medicare patients this extra fee. But the actual physical therapy was OK. It's just their billing that needs to change.