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    COPE Intensive Outpatient Programs of Santa Barbara

    COPE Intensive Outpatient Programs of Santa Barbara

    1.5
    (2 reviews)
    0.5 mi

    I attended COPE's IOP for 7 weeks and was approaching my planned discharge date when my…read moreparticipation was abruptly terminated. I learned useful skills and benefited from the structure, but how COPE treated me during one of the worst periods of grief and psychological distress of my life overshadows much of the positive. I entered COPE with a significant trauma history during an extraordinarily difficult year. In less than a year, my brother died and I lost four longtime dogs. I had been severely distressed and grieving, and COPE knew this. During an especially period of severe distress, I disclosed a serious safety-related concern I had recently experienced while also communicating that the immediate concern was no longer present. COPE determined I needed a higher level of care. My primary problem is how poorly they handled what followed. During this time, my elderly dog--the last of my longtime dogs--was severely ill and dying. Shortly before I was to take her to the vet, COPE called and pushed for me to come in. I felt they were arguing that their concern about me should take precedence over my severely ill dog's needs. I firmly told them I could not come because she needed veteranary care. Later, after I specifically told them I was at the vet's office with her, my case manager called me during the euthanasia appointment. Less than 24 hours after I held my dog while she was euthanized, COPE had me drive to their office. They did not tell me I was being discharged or warn me about the meeting's purpose. I arrived and was blindsided with the news that I was being discharged. If the decision had already been made, they could have warned me or offered Zoom. Instead, I spent the time, gas, and emotional energy getting there while acutely grieving to receive news that could have been delivered far more compassionately. The conversation made matters worse. I experienced my case manager's tone as condescending and paternalistic, as though I were being chastised rather than spoken with as an adult patient in crisis. This was not the first time. On previous occasions when staff believed I had done something incorrectly, I experienced a similar shift from collaborative discussion to what felt like reprimanding. They pushed strongly for inpatient treatment or a much more time-consuming outpatient program. I repeatedly explained that I have a job, need to work, and need to pay rent. My case manager countered that I could put my career on hold. When I raised housing concerns, she discussed assistance obtaining an apartment after inpatient treatment. She also argued that I would not heal or be able to handle my career's stress without more intensive treatment. I found this remarkably disconnected from the realities of my life. Employment, income, and housing are not things I can simply suspend. I needed a realistic discussion about treatment that could coexist with the responsibilities keeping me employed and housed. Instead, I felt I was being told to uproot my life. I had been honest with my treatment team as I believed patients should be honest about serious psychological distress. Yet at one of my most vulnerable moments, their response did not feel compassionate, collaborative, or therapeutic. I had lost my brother and four dogs in less than a year. I had just euthanized the last of those dogs. I was psychologically overwhelmed. They knew this. I felt treated more like a liability to be removed from the program than a patient in crisis who deserved dignity, empathy, and care. They could have recommended another level of care while treating me compassionately. They could have warned me before making me drive there, avoided calling during my dog's euthanasia appointment, and discussed alternatives while recognizing that employment and housing are legitimate constraints. None of this would have interfered with their clinical decision. The financial aspect matters too. My insurance was expected to cover approximately 80%, leaving me with a potential responsibility for a significant amount of money​. I learned useful emotional-regulation skills and benefited from the structure, but the experience was not transformative enough for me to justify that cost, especially given how it ended. The painful irony is that I entered an IOP to learn how to navigate overwhelming emotions safely. When I experienced a serious mental-health crisis and was honest with my treatment team, I abruptly lost the treatment structure I had relied on for 7 weeks. I didn't expect COPE to ignore legitimate clinical concerns. I expected compassion from a mental-health treatment program. At the moment when I needed that compassion most, I did not experience it. As someone with complex grief and history of trauma, I should've asked what could result in discharge, how transitions were handled, and whether recommended alternatives could realistically coexist with employment, housing, and financial obligations before I agreed to enter the program.

    I spoke with someone on the phone who told me they had an Opening in one week. One week passed by…read moreand I was called again and promised I would get a call back for an intake in one day max. Four days passed so I called and left a message. Another week has passed and they still haven't gotten back to me. I find it incredibly irresponsible to give timelines to folks who are in crisis, and then completely ghost them. I had a safety plan and schedule that included the timeline they had given me, only to be completely ignored during a crucial period. I was a part of this program 7 years ago and had a great experience. Really disappointed that they no longer feel like a safe and reliable space for recovery.

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    COPE Intensive Outpatient Programs of Santa Barbara
    COPE Intensive Outpatient Programs of Santa Barbara
    COPE Intensive Outpatient Programs of Santa Barbara

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    Passages Ventura

    Passages Ventura

    3.3
    (68 reviews)
    35.3 mi

    Very bad experience here. Went there from many hours away. Gave a $5,000.00 deposit. Did not…read morewind up staying as they chose not to admit me after taking the money.. Was taken off my debit card and posted immediately. Did not stay and was told I would get it right back, the n t day. Had to make my way home with no car from Ventura, Ca to Los Angeles... in the middle of the night, approx 3 hours from home.. Very bad situation. I call every few months and still haven't gotten my money back, it has been 7 months. I am a very physically disabled person currently approaching major back surgery, and really need this money back. Pax seemed nice, and I gave him the money, but as soon as he went home I was left to deal with staff members who were not less than savage, as they kept my money. I have called 12 times, have logged all of the calls, never a call back. They don't seem like compassionate people to be in the business of helping others. Atleast this was my experience

    Been here for 22 days. Best decision I've made in my life. The staff that monitor us clients to the…read morehouse keepers. Hands down the best communication & respect I've received to help me on my journey. I leave next Friday which in turn will be 30 days reset for me. This is my first experience ever in any rehabilitation center. I am glad I can in when I did. I've met some great people here along my journey to support my decision to enroll here. If you're thinking about coming here and can. Do it. You won't retreat it. Top notch care & the food is above average & always fresh. Thank you Logan & staff for being a part of my journey. All the therapist are top line. Jake the gym trainer, the best. Super sweet gentleman. From the services they offer to the nurses. Top line. Not to mention for being form East LA native Mexican-America Chicano, I was treated with Class & respect. All walks of life come here that I lived with for 30 days. Thank you Passages. shout out to John in the RS department.

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    Passages Ventura
    Passages Ventura
    Passages Ventura

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    La Ventana Treatment Programs - Thousand Oaks

    La Ventana Treatment Programs - Thousand Oaks

    3.2
    (54 reviews)
    52.2 mi
    Available by appointment
    24/7 Availability

    Awful. Mean girls. Feeling unsafe there. Worse than a psych ward. Restriction after restriction…read more Young inexperienced staff. Awful food. Shared rooms. Awful psychiatric med management. Staff creates a mockery out of you. I could go on and on. Most traumatic experience ever

    La Ventana was a true blessing and I truly believe, this program saved my life. I was at the lowest…read morepoint unable to feel safe anywhere and lost my sense of self. Being in the mental health field, I automatically see what staff is working for a paycheck or if they actually care about mental health and their clients. The Briarr house employees truly care and are passionate about their work. They are extremely underpaid, unappreciated and deserve so much praise for the proficient level of care! The house manager Jules, is an angel. She truly fights for each clients rights and wants the best for them. The clinicians Kate and Isabelle are AMAZING! Kate was my therapist and she is so intelligent and empathetic that fueled my healing process. The whole house staff was amazing as well.. no words to describe the superior level of care I received. Along with the connections, education and support I received I have never felt so much kindness in my life by everyone during my month stay. It was bitter sweet out processing but thankful for this investment to my trauma healing journey.

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    An inspirational message at the gender-specific Women's Trauma RTC
    An inspirational message at the gender-specific Women's Trauma RTC
    A testimonial from an amazing client.
    A testimonial from an amazing client.
    La Ventana's Chemical Dependency IOP & PHP is located in beautiful Thousand Oaks, CA. This location offers many special features.

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    La Ventana's Chemical Dependency IOP & PHP is located in beautiful Thousand Oaks, CA. This location offers many special features.

    Good Heart Recovery - c_and_mh - Updated August 2026

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