Awesome job completed on time! Very affordable on price and cleaned up work site. I wou highly…read morerecommend the service

Justin did a good job highly knowledgeable of products and services. Demonstrated professional…read moreskills in assessment of problem and offered quick and effective resolution to customer with no supervision or assistance for additional support. Repaired damages of initial call for the customer and gave detailed information of all cost and repairs. He offered additional support from the office and repair department work warranties and contractors contact numbers. Took payments and issued two copies for office and customer and technician reporting inventory. Assured call back resolving to insure all service expectations were met, under the DEHEC.,OSHA, Rules and Regulations Communications. BBB and State S.C., and government contractors association and licensed Department. Government.LLC. U.S. Thank you for a job well Done, I endorse and Pass your service call inspection, for 4th Quarter Reporting. Independent inspection agent Tax Report #47-0581331 Laurens County.SC 29646. Dr Donna L White CDV CTV, CDC 12/22/2020 Cell)#1-864-871-7999 Home) # 1-864-876-3359

Corey, Ryne, and Ryane and the head of the parts department(his name escapes me) but they are all…read morein Greenville. Every one of these individuals took a part in getting our HVAC unit fixed in the dead middle of summer and they all went out of their way to help us! We greatly appreciate their efforts and their customer service is top tier! We recommend Preferred Home Services to everyone we know! Thank you again!

Their quote was 2-1/2 times "Higher" than the highest price I received from another company.read more

Long story here. My ex husband lives next door to me.His mother passed away and he got her house…read morewilled to him. I already had my own home when we married. Well,my septic tank needed a new drain field.so my ex told me to hook it to his mom's empty septic tank .she had rental mobile homes there at one time. Well we didn't have the money for a new drain field so that's what we did. It backed up after our divorce so I wanted to get new drain field and hook my septic tank to it like it was before. Almost a year later it started backing up in my yard so I called a plumber to look at it. You are not going to believe what they did, hooked it right back to exs tank. I had to pay 1000.00 to get it the way it should have been. Poor communication because they did not tell Allen what to do. I was out of town when they did the work. I did call Brad and told him about it. I am a 70 year old single lady on social security and he said it's not his fault so I am having to eat the 1000.00. Debra please beware.

They did a great job. The person who came was knowledgeable and very friendly. Would Recommend.read more

James came out to overhaul my septic system about 6 months ago. He was professional and courtesy…read more Since then, the alarm came on, following his instructions, I called them. Their customer service rep got all of my details and kept me in the loop on scheduling. James came out right away and fixed the problem. Always professional, thorough and kind.

We used this company to pump our tank.. very prompt, knowledgeable, hard working, gave good advice…read morefor future reference to keep from reoccurring issues- very reasonable in price. Highly recommend!!! Thank you guys !!!! S.gosnell

Overpriced. $765.00 for 3, 6in pieces of pex, Also removed 3 of my Shark Bite fittings, in which…read moreone was apparently "leaking," but removed the other 2 also, and wouldn't return them or the copper pipes that he replaced with pex to me when I asked the very next day. Called and requested them or requested a $35.00 refund for the cost of my fittings, or just replace them with ones that he keeps on the truck. Denied me. Said the customer has to request to keep their own pieces of property that belong to them or else they take them from the customer. That's theft. When does someone have to request to keep their own property?? Very rude, even calling me "stupid" in reply to my Google review. Bottom-feeder company. I'd stay away. Tech was nice, but the owner is horrible. With all the other 1-star reviews, it seems as if he hasn't learned good, honest, fair customer service. I have texts and photos.

We called Duckett out to resolve a single issue - a leak - which appeared to be coming from our…read moredaughters bathroom above our master closet. Long story short - they did not locate the leak, they made a costly and unnecessary "repair" and left the leak unresolved. Throughout the "repair" the technician (William) left open the door for charging more for the actual repair (leaking shower valve) and tried to sell my wife on dry wall repair services to the tune of $400. The technician was also caught in a lie stating he told my wife we could just put an access door for $60. When we called and spoke with the owner he was extremely rude and confrontational, would not let me speak and said if I didn't answer all his questions he would hang up on me. He finally agreed to send someone out to do an assessment to determine the source of the leak (which wasn't done properly the first time) and repair it at no charge as long as we paid for the parts, which we agreed to. The morning of the appointment, he cancelled on us citing a note my wife made on the square transaction stating the repair wasn't complete. This note, which is not visible by anyone other than us and him, cannot be altered or removed. He refused to come out unless we removed this note and threatened to sue us if we posted any negative reviews. Bottom line, stay away from this company. They have an F rating with the BBB (link below), citing they didn't provide their LLR licensing information, and they use a BBB Accredited Business Logo when they are not one. The only reason why they have positive ratings online is because they threaten to sue people who leave negative reviews. We will be filing a complaint with LLR as we will not be threatened or intimidated from telling the truth! https://www.bbb.org/us/sc/greenville/profile/plumber/duckett-plumbing-co-llc-0673-90031668

These guys were efficient, professional and did a fantastic job! I will use them next time and…read morerecommend to anyone that asks me for septic pumping. Keep up the good work!

We were having septic issues and called several companies. Most we had to leave a message but Chris…read moreanswered his phone and came out promptly. He was unable to locate our tanks because it was buried more than 3 feet in ground and he recommended someone to come and locate it for us. After we had it located his crew of Michael and Hudson came and dug it out and we had a riser installed so it is ready for any future problems. And if you use Charmin please stop using it or you will have problems. Call Chris and his team of Michael and Hudson They are all courteous and friendly and will do you a good job. Dave and Sue from Travelers Rest

Called them to get my septic tank pumped. They worked around my schedule, found my tank very…read morequickly and didn't dig up my yard finding it, emptied it in a fast manner, and were very polite during the whole thing. The price was a bit less than I expected, which was also nice. I would highly recommend them.

We had our septic tank pumped by American Waste Septic, and while they are fast and reliable --…read moreusually coming out the same day or the day after you call -- I was disappointed with the overall experience. I specifically called to request both a pump and an inspection, as we've been having ongoing issues with our septic system. When the team arrived, they only pumped the tank and told us they don't do inspections. This was frustrating because the person I spoke to on the phone assured me that they offer both services. We needed an inspection to understand the root of the problem, and their lack of follow-through left us feeling misled and disappointed. Now we need to find another septic company just to come out and do the inspection, which is an unnecessary hassle that could've been avoided if they had been upfront about their services. While they're quick for basic pumping, I wouldn't recommend them if you need more thorough septic services or clear communication.

They were on time and was honest. I will be using them again. Give them a call you will get the…read morework done for you.

I had guests at my house on a Friday afternoon when a Moen shower valve went bad and I could not…read moreturn off the water. I called 19-2, gave them the address, and Stephen on the way in minutes. I would highly recommend 19-2 Enterprises!!