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    Evita P.

    My boyfriend and I got out graduation soles from Stitch Art. They loooooked amazing! Tracy was extremely helpful. She made sure that the colors matched and everything looked coordinated. She gave me a time frame and finished it right on time. She was really helpful and understanding. I will definitely be coming back. The work was very clean.

    Baby blanket

    This post is long overdue. Several months ago I had a baby blanket and a security blanket embroidered with my grandson's name. Came out beautifully! Shortly after I wanted my scrubs to be embroidered with the numbers 117 for Halo's Master Chief. The business lady suggested printing the numbers since it was simple job, it wouldn't cost much. That came out perfect! I highly recommend this place. If she doesn't have the print you want, simply look it up beforehand so you can show her. She will work with you. I will be going back to this place soon.

    Salsea dance team pants

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    Photo of M W.
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    9 years ago

    Bad customer service. Ignored my emails before even giving me a quote...

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    Review Highlights - Stitch Art

    I have send other people that I know to Tracy due to her quality work and detail in the product she offers.

    Mentioned in 17 reviews

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    The Best Screen Printing & Embroidery

    The Best Screen Printing & Embroidery

    4.7
    (263 reviews)
    $

    TBSP&E helped me get some apparel print work done with an incredibly tight turn around time. They…read moreexceeded my expectations with the quality of their work and Steph was a delight through the entire process. Will absolutely be going back. N

    Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

    Michaels

    Michaels

    2.6
    (279 reviews)
    $$

    Banned from Buying After Their Own Product Broke in 18 Days…read more Bought a sewing machine for my elderly mom--when it broke after 18 days, the manager refused to help and told us to shop elsewhere. It'll be a very long time before I ever set foot in another Michael's--especially the one in Glendale, CA. Let's face it: good customer service is rare these days. I read plenty of negative reviews about this store's self-checkout mess and lack of help before writing this. My main issue, though, is poor management. I recently bought a sewing machine for my elderly mother, a lifelong seamstress who just needed a reliable, basic model. The sewing section was literally a wall of product cards--no demos, no displays, and no one available to explain anything. You grab a ticket and bring it to the register, but a ticket doesn't mean it's in stock. Behind the self-checkout counter sat a random stack of damaged boxes. The kind attendant confirmed our chosen model was out of stock, so we settled for a smaller Singer and took it home. It turned out to be tiny--almost toy-like. So we returned it (receipt in hand) to exchange for a larger, pricier one. Enter "Manager" Nagila. She curtly told me that Michael's "does not allow sewing machine returns if you simply don't like it." She called it "store policy" but couldn't explain why. Whether that rule truly exists or not, her attitude was cold and dismissive. I explained we weren't returning it out of preference--we just wanted to upgrade to a better, more expensive machine. Only then did she reluctantly process the return, warning she'd "allow it this one time" but "not again." It felt less like customer service and more like being scolded for trying to do business there. Fast-forward 18 days: my mom's mid-project when the new machine fails completely--error codes C4 (bobbin issue) and E6 (motor failure). We went back, receipt in hand. Nagila immediately refused to help, wouldn't even inspect the machine, and told us to "just go somewhere else." She processed a refund and said we were no longer allowed to purchase sewing machines at that store. When I asked her name, she mumbled it under her mask and snapped, "I don't have to give you my name!" before storming off. One of the regular employees--the same kind woman who helped us before--apologized and admitted her manager was in the wrong. Michael's Corporate: This is how you lose loyal customers. Managers like Nagila are running your stores into the ground.

    All Michaels are subpar overpriced stores (even with coupons) but this one is even worse than that…read more Only self check out and the "cashier" had attitude when I needed help using my coupon. Never again.

    Stitch Art - screen_printing_tshirt_printing - Updated June 2026

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