I had such a great experience at Lodi Honda, especially working with Jesse and Mel. This was my first time getting a new car, and they truly went above and beyond to make the entire process feel easy and stress-free. They took the time to walk me through every step, answered all of my questions, and made sure I felt confident in my decision. I never felt pressured, just genuinely supported the whole way through. Mel also went out of his way to make sure everything was perfect after I drove off the lot. I noticed a couple of water spots on the car, and he didn't hesitate to set up a detailing appointment for me right away. That level of care really stood out. I'm so grateful for how well they took care of me. I would absolutely recommend Lodi Honda, and especially Jesse and Mel, to anyone looking for a great car buying experience! read more

Lodi Honda - Proud owner of a new civic sport - Car Dealers Near Me - Lodi, California

Where do I even begin? I have been a loyal Honda owner my entire life. I believed in Honda's reputation for reliability and stood by the brand--until now. I purchased my vehicle brand new from Honda and had every single service, recall, and repair done at the dealership. Despite doing everything right, my car failed far earlier than it ever should have. This is a well-known issue with 10th-generation Hondas: premature head gasket failure that costs anywhere from $6,000-$7,000 to repair. I've spoken to multiple independent repair shops, and every single one confirmed the same thing--this problem is common. They see these vehicles come in constantly. One shop even said Honda simply isn't what it used to be, especially with newer models. What's most frustrating is that American Honda is fully aware of this defect and yet refuses to issue a recall or provide meaningful assistance. Owners are left holding the bag for an extremely expensive repair on a vehicle that was supposed to be reliable. Before purchasing any Honda, go check the NHTSA website and review the consumer complaints. You'll quickly see the pattern and the major issues repeatedly reported with these vehicles. Do yourself a favor: don't buy a Honda. And if you already own one, seriously consider getting rid of it before you're stuck with this devastating repair bill. Stick with Toyota instead. I will never purchase another Honda again, and I will actively warn others to stay away. Honda's reputation is heading down the same path Kia's did years ago--when no one would touch them until they were forced to offer a 10-year/100,000-mile warranty just to regain consumer trust. I truly hope people start paying attention and stop supporting a company that refuses to take responsibility for known defects read more

I have not once written a review for this kind of situation but I feel I have no choice as it involves the safety for my children and I. I financed a brand new 2025 Civic from Lodi Honda and less than a year a head gasket needed to be replaced while still under warranty. While the major work wasn't done at Lodi Honda it was done through another Honda dealership. Shortly afterward I've had to bring the car to Lodi Honda multiple times for issues that were not present before the major repair. What has been most frustrating is the lack of effort to resolve this issue or reach back out to me. There has been no clear communication regarding the ongoing problems with the car therefore the reason for this review. I hope this is an eye opener for other customers read more

My first experience with Lodi Honda was nothing short of amazing! Zahir was absolutely awesome and provided excellent customer service when I came in with no appointment for my flat tire. I will definitely be returning to this location from now on! read more

Great costumer service with Mike! Nick was also very helpful and knowledgeable. Definitely will be coming back for every future car. We also are planning to tell all our friends and family to come to Lodi Honda when they are in the search for a new car. read more

Awesome experience! Night and day difference from Modesto. Greeted at door by calm and understanding young man who carefully listened to me vent, then asked questions to understand my concerns. While I was in the waiting room, he updated me on the status of my car every 30 minutes. Lodi found the problem and fixed it in 2 hours for $421. Modesto had my Honda for 8 days and charged me $7,500. and NEVER found the problem. Will only go to Lodi from now on, they were honest and caring- exactly how a service department should treat a customer. Their caring and respectful attitude is what won me over- and their mechanics seem to be a lot better. Also not as busy so I am glad I waited in the clean inviting lobby. read more

The Honda dealership in Stockton is closer for me but I always go back to Lodi Honda for their prompt service and convenience. I usually take my vehicle for service on Saturday mornings. I make an appointment on line and they take my vehicle right on time. When the service is complete, they are quick to call and notify of the completion and the price of the repairs. These things all seem very elementary and basic on the surface, but with service and craftsmanship not being much of a priority anymore with businesses, Lodi Honda has distanced itself from the competition. read more

We had a very successful day at Lodi Honda all because of Marvin and his manager. (Wish I remembered his name.) Marvin took the time to listen to what I wanted and didn't want, which helped me decide if I wanted to keep my vehicle or get a new one. It was very clear that getting a new one was definitely the best option because we received a fantastic deal, and I mean FANTASTIC! I was able to get an even better vehicle that has just about everything, my favorite color, and very close to the same payment I was paying before. That was a huge selling point among other reasons. My new vehicle is soooo nice! Thank you so much Marvin, and to your manager for this great experience! read more

I can't thank the service department enough such amazing customer service never dissatisfied. The issue on my car was immediately addressed. I can't thank the service department enough for addressing it right away. Thank you read more

I bought my first car from Lodi Honda and the whole experience was outstanding. The salesman was not like any other salesman I have ever dealt with; he was kind, understanding, stayed within my budget and was not pushy to make a sale I was not comfortable with. The sales manager was also very friendly and pleasant to work with. I definitely recommend Lodi Honda for your car purchase. Ask for Marvin and he will take good care of you. read more

After dropping off my vehicle the service advisor (Gabriel Ortiz) called me with the diagnosis and said the TOTAL cost of the repair would be $480, including parts. When I picked up the car the total cost was $665. He explained to me that there was an additional charge for diagnosis. I expressed my dissatisfaction with him and explained to him when he says TOTAL to someone on the phone then that should be the total. He left to call his manager and returned to tell me that the manager cant do anything about it. I highly doubt that he told the manager the real story. Even though I was lied to when he called me with the diagnosis and price. I had no choice but to pay the fee to get my car back. I feel this is a very deceptive way of doing business. read more

Shout out to Ray and Zahir in the Service Department. They took excellent care of me. Ray went above and beyond accommodating me when my CRV's moon roof needed repairs. I could not be happier! Holly P. West Calaveras County read more

Lodi Honda - This is Ruby, my 2018 Honda CRV that I bought from Lodi Honda. The moon roof was recently repaired. - Car Dealers Near Me - Lodi, California

I want to specifically shout out both Juan Sanchez and Zahir Mahmood for the quick, efficient, and honest work. Every time I have to come get my car serviced, or if I just need an issue checked out, they both go above and beyond to make sure that I am taken care of properly. They always make sure that my scheduling needs are met and give me accurate updates on my vehicles status and on parts that are being ordered. They are very flexible and easy going individuals and I am always happy to work with them. Honest and non-pushy communication is hard to find at times, especially at dealerships. These 2 individuals are why I continue to come to Lodi Honda despite it being out of my way. Thank you so much. read more

Long time customer, since 2010. Bought our last 2 civics and Ridgeline from Lodi Honda. They performed a courtesy service evaluation on one of our civics and found my radar sensor needs replacement (2nd time). However, the $185 "courtesy" eval does not go toward the $1570 plus tax repair. I had an appointment and was waiting for over 2 1/2 hours just for the "courtesy" evaluation. Looking for a new dealership for all vehicles! read more

Lodi Honda Service Department: My almost 6 year old Honda who isn't quite the road-runner, with about 71000 miles of drive. Had me hanging-out unexpectedly in a neighborhood off a busy street with my little one, smack dab at 8am rush hour, because Life Sucks like that sometimes. And cars need a life break too, I guess. In pessimism I called Lodi Honda and spoke to Juan the service advisor who was professional & understanding. I got the car towed there and found that my car had a major issue which sent me into a mini meltdown. Juan and the service manager David (which helped me a long time ago) were able to apply an applicable discount which Tremendously helped me!!!!!! This was the Bright side of having a blown head gasket- situation. To feel seen that this car situation is challenging for me, the customer. Seriously, kudos to all of the Lodi Honda's Service Advisors, the Service Department, the Hard Working Technicians. These group of gentlemen are at minimum neutral-friendly, honest, straight forward, no flowery BS. I am so very impressed and satisfied by the quality customer service here. David you lead a great team! Juan, you helped turn a rough situation around... It is super nice to experience Ethics & Excellent Customer Service happening in real time. Keep up the good work gentlemen. This is my experience, highly recommend! read more

I visited Lodi Honda for the first time this month to get my vehicle serviced. The wait wasn't too long, and they did an excellent job on my Honda! I'd definitely recommend this location for vehicle maintenance. The only thing I'd suggest is improving the waiting area for a more comfortable experience. read more

Great experience today! Service advisor Gabriel Ortiz was super helpful. I appreciate his honesty. I thought for sure I would need my front brakes changed but he assured me that I would be fine until my next service. When I went to a different Honda, they told me I would have needed it two services ago, and clearly were not telling me the truth. I will always go to Lodi Honda for all my Honda needs, and will always request service advisor, Gabriel Ortiz. read more

Bought a car there last weekend. Just want to thank Mike in sales and Nick in finance for taking all my questions. Did most of my haggling via text so that saved a bunch of time. Got in and out there pretty quick but spent a lot of time just talking with them. Good people. I would recommend Lodi Honda. read more

Everyone here is so friendly. They always remember my name and are honest. I come in saying what I want and service department never tries to upsell me. They are good people. What more could you ask for. read more

Two thumbs up to salesman Justin as well as management at Lodi Honda. We live in Chico which over 2 hours from Lodi. Oct 2023 I was searching everywhere to buy a new Honda Pilot EX-L AWD in silver. I searched online, did a number of emails and text with dealers and also spoke with at least 4 Honda dealers and most made promises. They all wanted me to physically come into their dealerships and for me to sit down with their salespeople and discuss what I wanted when I knew exactly what I wanted and was willing to pay MSRP (as currently new Pilots are a hot/rare commodity). I was jacked around so much until I spoke with Justin at Lodi Honda. Long story short is we made a verbal deal and he kept his word and management there then didn't try to do add-ons as so many dealers try to do after promises have bedn made. Three weeks after Justin and I agreed on all my Pilot arrived at their dealership and I went there and Justin treated me well and I bought my Pilot. During my 3 week wait from the factory he kept me informed where my future was. My hat is off to Justin and I will be contacting him first when I'm ready to buy my next Honda. read more

Lodi Honda - My new beautiful 2024 Honda Pilot with Lodi Honda's awesome salesperson Justin. Thank you Justin! - Car Dealers Near Me - Lodi, California

my salesperson was Ray Chan. 10/10 customer service. he took very good care of me and answered every question I had from start to finish

Lodi Honda talked me out of my lease Passport into a purchase of a brand new Honda HRV. The purchase price went from 24,000 to 36,000 and they couldn't explain the difference. The biggest upset was the electrical went out and I took it in to get fixed since I only had the car for a few months and they refused to fix it because they said rats ate the wiring. Google reports 2024 HRV's to have electrical problems, but they won't honor it. Now, normally I might believe something like that but there were no teeth marks and there was no way the rats could have eaten through the black harness case made out of solid material. The cost to me would have been 1700.00 to replace. I was so upset, I continued to drive the vehicle without fixing because I couldn't afford it and didn't believe I was at fault. The other 3 cars at my home don't have that issue. So, 6 months later I came back to have them look again, still said it was a rat and the price went up to 3600 to fix. I refinanced my car through Redwood credit Union and will never ever buy a car from them again. The guys in the service department were rude as well. DO NOT BUY A CAR HERE.... read more

Nick kicks ass! Thank you for all your help and really felt i made a friend Will be back with family read more

First off I wanted to say Nick, Justin, and Derek were phenomenal. Very kind and genuine . Never rushed And too their time to explain everything. You earned a customer/friend for life. Thank you so much for taking care of your customers read more

Lodi Honda - Car Dealers Near Me - Lodi, California

A big thank you to Mel for assisting me on the sales floor and to Derek, the sales manager, for their support! They made my car shopping experience smooth and hassle-free. I highly recommend Lodi Honda for anyone looking to purchase a car! read more

Lodi Honda - Car Dealers Near Me - Lodi, California

Nick Garcia, was very helpful And took care of us the whole time. I will always come back and give them my business read more

Came in to Honda Lodi and was greeted by Nick , he was amazing and made me and my boyfriend feel so comfortable and was beyond knowledgeable with everything . He did the most for us In order to get the car we wanted. We couldn't be more grateful . Thank you Nick . read more

Went in for an oil change. My car was done, no one said a word. Juan Sanchez asks how can I help you? I tell him my car is done, then he questions if someone called me? My response "no, it's parked right there". He doesn't say a word and walks away and comes back with a totally different customer, helps her, doesn't say a word. At this point I'm waiting to see how long before he says "give me a sec or let me finish with this customer" who to my knowledge he wasn't helping in the first place and if he was he should have acted professionally and used his words. Time passes he says nothing, sends her on her way and then decides to help me. There's more too but at this point you get the message. This is my reminder as to why I NEVER service my car at this location. HORRIBLE AND VERY UNPROFESSIONAL SERVICE! read more

I've bought three new Hondas from Lodi Honda. 03 civic 12 CRV and a 19 passport. All three of always been serviced at the dealership. Nothing but excellent professional quality service would recommend them to anyone. Ken Downs read more

Sadly to say my experience with the service department had me in tears, frustration n because this was my third time back I left with my car getting fixed with parts of a used car off their lot so I didn't have to wait yet again. I came here for a car recall, they said it would take half day as they needed to take out back seat to get to fuel pump. N my trunk door was now damaged n they said it was like that when I brought it in. Not OK. I have a case with Honda of America n a complaint with BBB. Take ownership of mistakes, rectify them and you will be more successful. From the service consultant to the technician n service manager you know you did not make it right in the end. I would never recommend, buy a car from you or use your services. A very sad day for me, a day before my birthday. It needed to be said. read more

I've purchased a couple of vehicles from this location, they make it easy and quick. Marvin and Nick are fantastic! Highly recommend if you're looking for a new vehicle! read more

Whooooohooooooooo! Scored at Lodi today! This Presidents Day sale with their charismatic staff helped me get into a 2024 CRV fully loaded with black wheels without them being pushy at all. They made my trade an easy and smooth one for me. Truly made my buying experience enjoyable and stress free. read more

Dropped off my Odyssey EX-L 3 weeks ago with the main request to diagnose and fix the intermittently failing sliding doors, which on this car are electrically powered. On drop-off I even demonstrated the issue by pulling on the door handle, and the door right there did not properly open. Three weeks later I needed my car back, but according to the dealership they stated that they did not reproduce the problem even once! Which I find hard to believe - now that I have the vehicle back this issue happens again every few times I try to open one of these damned sliding doors. Sometimes they open with a loud thud and/or ratcheting noise, beeping, etc., sometimes they get stuck an inch or so into opening or closing. According to the dealership these doors don't even generate any diagnostic error codes on failure (that seems to be a pretty poor design by Honda). Before picking up I asked the dealership to at least do a tune-up, which they did. I had mentioned that the A/C emitted some strange smell and was told this could be due to the cabin filter. But they found the filter to be clean, hence did not replace it, but when I picked up the vehicle the smell was still there. When I started the car on pickup the key fob completely disintegrated - no mentioning of this either. This must have happened to the technician(s) before I am sure if it was in such a bad state - the screw that holds it together apparently had broken free. And interestingly, nobody at the dealership had apparently noticed a large crack in my car's windshield - when I dropped the car off there was a crack, but now it was quite a bit larger, so why wouldn't they have offered to replace it? After all my insurance covers for that after a $100 deductible. My service technician was very friendly though, but after all he's not the technician performing the work, so I won't be bringing my car back. read more

Lodi Honda - Door stuck - not closing after loud thud followed by beeping. No obstacle in the way. - Car Dealers Near Me - Lodi, California

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Never thought I would write a 5 star review for a car dealer but they earned it! For the best in customer service and a great no pressure deal you need to go to Lodi for your Honda. We just purchased a new Ridgeline RTL-E from Marvin Poggio. If you hate going to car dealers just come here where you will be treated like a valued customer. Marvin was great, honest, and up front in getting us the deal we wanted. Lodi Honda is also one of the few dealers we found where they don't have thousands tacked on above MSRP for "market adjustment" or other "fees". We are thrilled with our new Ridgeline and very happy with the price we paid. Nick in finance was very helpful also. read more

Was looking for a used car Lodi Honda had in stock. 2021 Acura RDX. I wanted to buy from a Honda/Acura dealer due being the same companies. I live over an hour away but decided to give it a try. Very skeptical of dealerships. I met Justin Vanmeter from sales there and this place was really awesome. Justin showed me the car and was no pressure from him. Was very helpful and worked all the way through the sale. Lodi Honda did not use the dreaded "closer". Justin handled all the paperwork and we worked out a price. Took maybe 30 minutes. Justin was very easy to work with and I would recommend him to anyone looking for a used/new car. Thank you Justin PS: The Acura was outstanding in condition and still had factory warranty left!! What's not to like?? read more

After going to over 6 Honda dealerships in one day I ended up at Honda Lodi. Honda inventory is extremely low and there are not many cars available. After being lured to several dealerships in the hope of finding a car. In tears, I ended up driving from Sacramento to Lodi in traffic after hours in search of a Honda CRV. My friend had called and spoke to Kimberly on the phone to make sure that they actually had the car in stock. Kimberly came back after hours to make it all happen. She was kind, forthcoming and genuine. I was able to get the right color car with the right interior color. She was professional and I would recommend this Honda dealership over all of the other dealerships in Northern California. Thanks to Kimberly and the entire sales team at the Lodi Honda Location! read more

Took my Pilot in this morning for an oil change. Everyone was so polite. My auto was ready when promised. Exceptional service.

Recently bought a certified pre-owned Accord here. The buying process was straightforward and hassle-free. However, I was told the driver's side mirror would be replaced as it is fogged out, which makes it difficult to see. I was told I'd hear from service in a couple days. Sales followed up 3 days later and said I'd be hearing from service...nothing. Spoke to them again the following Monday...nothing. Here I am almost two weeks post-purchase.....nothing. I'd have to say that overall I'm disappointed and wish I would have purchased from a different dealer. read more

Marvin and Nick took great care of me, was in and out and got evening thing needed. Great service

Gotta say these people who work the Honda dealership are all very cool and will work hard to get you what you want if it is available and made by Honda. I've been looking in to a Honda CRV hybrid. I have been to several Honda dealerships in Northern California. All of them have had knowledgeable and good people. However the people at Lodi Honda go just a bit more and go the extra Mille for you. I'm very impressed with their professionalism . Uuuuk read more

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