We came here for a second opinion because another vet office in Ponderay tried to spay our dog and…read moresaid they couldn't do it because her vitals tanked. We took all the info over here and the vet really did her research before meeting with us. She was confident they could spay our dog without using the same stuff the other vet used (and they used way too much and told us more tests were needed and wanted a ton of money for all of this, plus talked about putting our one year old dog on heart meds for life!) We made an appointment and I'm happy to report that our dog was successfully spayed by them today and had no ill side effects and is peacefully recovering. ‍ I could not speak more highly about the care we received here from alllll the staff. Also they can take temps by just scanning the microchip on the dog instead of shoving the thermometer up their . Their staff happily offered to pick my dog up and put her in her crate to come home so she didn't jump and so I didn't have to pick her up. So thoughtful! This is our new primary vet.

By far the best Vet around... every staff member clearly cares about your pet. If you are looking…read morefor a fancy large scale vet keep looking but if you want warm down home help this is the place. I never feel hurried or a bother and all 4 of my chihuahuas have been seen here... and each one is a unique challenge. Thank you Dr Higgins your care and patience and kindness has meant so much !!

I totally love this Vet!! they take care of all 5 of my dogs!! 4 labs and a little mutt!! thy are…read morealways so nice and efficient and just love all my babies!! the best care I have ever had with any of my animals!! I will never change vets! they are all amazing!!!

Beware of this business. My husband and I had a deeply traumatic experience with two staff members…read morefrom this clinic Tuesday, August 26 during the passing of our beloved 13 year old goldendoodle in our home. Staff were completely in over their heads, were unable to manage a peaceful transition and were grossly incompetent. After a 45+ minute long appointment, multiple rounds of sedation (for our sweet dog who was already in process of a natural transition when they arrived, they didn't even bother to check her vitals upon arrival) and attempting to inject two different rounds of euthanasia medicine unsuccessfully in 3 different limbs and ended up injecting her in her kidney (we think), I do not know that our dog did not suffer. Our entire experience before, during and after the appointment was unprofessional and the communication was and continues to be terrible. And to the person at the clinic who told me on the phone to "park next to the dumpster" when I went to pick up our dog yesterday to take her to the crematorium in Spokane myself: wow, that level of compassion was unbelievable to top off an already horrific experience. We will never set foot in that business again. Update Sept 3, 2025: multiple staff at VCA North Idaho Animal Hospital have called me and we have had honest conversations around our experience. My family is grateful to the clinic for the follow up. Our experience start to finish was a domino effect of problems, miscommunications and inability to manage the situation that led to the 1 star review. The clinic staff seem sincere making some changes as a result of our feedback, however we will choose to go with a different provider in the future.

$9 for your dogs nails to get trimmed and it only takes minutes!…read more Very caring people and I've been bringing my animals here for years. Highly recommend for your dog, cat or horse.

Heidi was exceptionally friendly and my little Jack Russell absolutely loved Dr. Bob. We came in…read morewhile shopping around for the right price for dental work and were hooked. The price was perfect without feeling like i was handing my precious pup over to a hack job surgeon. My little pooch was so at ease with the Stolls and i plan to take her back for any other veterinary issues that may come up in her life. They are the nicest people and will work with you and ease your mind. highly recommended!! 6 stars!!

Absolutely the best care anywhere. Intelligent, caring staff. Prompt response…read more They seriously love animals and their owners.

Amazing service from the time I called in for an appointment to seeing the doctor and her…read moreassistant, Dr Richards and Bethany. I would highly recommend this veterinary.

Took my dog in for a nearly severed toe, as it was the only place open I could find in a…read morehuextractions. They nearly KILLED him. Just had another dog in local vet 2 weeks prior for spay and removal of two broken teeth. For FOUR stitches here, it cost THREE TIMES as much as a full surgical procedure - including more stitches- and two extractions. They put so much anaesthetic in my dog he could not stand when I picked him up 2 hours later, andvwhen I got him home FOUR hours later he still had no balance or motor control. He was so doped up i was afraid he was going to die and sat up with him in my lap all night. TWELVE HOURS later the anaesthetic wore off enough so I was fairly certain he would live. NEVER trust these people! $1500 for four stitches, and almost killed my dog over a toe injury. If I could give NEGATIVE stars, they would have earned them.

The service is excellent. Dr. Ward was very personal with our little Bella. Her kind bedside manner…read moregave us rest and her professionalism and recommendations for our dog was excellent. The front office staff was kind and sweet wand went above and beyond to be sure Bella was protected from a previous visit of a dog with viral infection. I would recommend this place as an urgent care for your family pet.