Great customer service. Every time going there I am greeted and helped. I am so glad they came to…read moreMinot. Compare that to Menards where it's like trying to find a needle in a haystack to get any one that will help you. Besides, Menards stuck it to us during the oil boom and the flood that we had in 2011. They jacked up their prices over 20% higher than any of the other stores in North Dakota at a time when we really needed building supplies. They had rude people that could care less about you. Home Depot has by far the friendliest people willing to help you find what you need. Great job Home Depot!

I needed a new stove so went in to take a look at what was offered in store. Wound up purchasing a…read morenew LG stove and Samsung compact microwave. We decided to get a Home Depot credit card because of the zero interest for 18 months. Asked the salesman if there was an annual fee which he had to seek help for that answer. The items are not on hand so they had to be ordered which wasn't a big deal as it was only about a week out. What was a surprise was the fact they wanted to charge $39 for delivery because they don't ship or recommend shipping to the store. Once the item has been delivered there is a strict 48 return window that starts as soon as your item leaves the delivery truck. He did wave the delivery fee because he told us the delivery was free which it wasn't when all the information was entered into his system. The delivery side of things went as so. A text is sent a couple days before so you have an idea when to expect your items. The first delivery time was 830am to 1230pm. A little after 7am on delivery day the new text said 745am to 845am. Opened the link and we were the next stop. They showed up around 910am. There was zero communication from the drivers so I had to rely on the website tracking. I asked them to delivery the stove and microwave to the alley out back which they did. They didn't stay around for the unboxing for me to inspect the items which also left me to dispose of all packaging materials. The Home Depot offers a military discount but it wasn't available on major appliances. So next time I need to make a purchase I will have to really think about buying at Home Depot. Between the narrow 48 timeline for returns if the item is defective, the delivery fee, and not taking the package materials with I will look at supporting a local business instead of the big box store. The prices looked to be the same as the local stores so there was no advantages using Home Depot over a local business.

The dreaded day before Thanksgiving run for Milk, Eggs, Butter & for some reason, another Turkey…read more It actually wasn't too busy. I was able to get in, grab what I needed, have the wife ignore the text to clarify, self-check-out & get home in under an hour. The prices were good & the turkey, despite being the last one, was the perfect size.

This employee working self check out 3-9-26, I checked out just before 12 PM. I had trouble…read morescanning an item and she was standing right beside me while I was trying to scan it and she didn't even bother to help until I asked her and then I asked her about a bag credit because I brought my own bags and she sighed before she did it and I said "thank you. I don't usually do self check out" and she just crossed her arms and went back to standing acting all annoyed because I asked for help. Every time I use self check out there's an issue stop with the self checkouts. Some of your employees need a better attitude. Q

Had to return an item in the Minot, ND store yesterday. I haven't done a return in a good 20yrs & I…read morepick a pandemic year to do so. I prepared myself for a long wait & being told "there's a pandemic, we aren't taking returns" In I go, plates & receipt in hand. Greeter says her greeting & "Amazon return or store return?" I reply that it's a store return and she points me to register 8. No waiting... inhale, exhale... The gal at the register scans the items, hands me a receipt and my kohl's cash, while advising my card was credited. That was it. I thanked the gals there for making it so easy & fast. I was impressed!

I'm a hands on shopper and personally don't favor the concept of waiting on Amazon deliveries to…read moreget my clothing or housewares. I stopped into Kohl's recently and really enjoyed my visit but was hoping they'd get more bedding in stock. The selection of children's clothing is ample and I always get all my sweaters and jeans at Kohl's as they carry the brands I favor. I would love to see more leather handbags and totes. Staff is always helpful and pleasant. I always enjoy my visits to this store.

Rebate in hand, we hit up Menards for their jarred international foods - pickled everything…read more.. while there, grabbed milk & butter to avoid a trip to the grocery store around the holidays, cuz, yikes. We've still got a couple of hundred left, so, I guess next stop we should dig back into siding options, sigh... or roofing...

Visited Memards at 4 PM on May 11. The…read more entire garden center plants were dead! I asked cashiers to get someone to water. The refused to water themselves, saying it wasn't their job. They also refused to call for someone else to address the issue Of course the pla.ts were already dead

So this was the most unwelcoming store I've ever been in. We were dismissed and just over looked…read more That never even said welcome to the store. Found out the person on the floor working was a young lady named Lilly. Then to make it worse we get in line and Lilly takes another lady in front of us then leaves before checking us out. The lady that was at the register before us wanted to use her coupon so they allowed her to go grab additional products while we waited without being assisted. Thank goodness I don't ever have to shop in this location. I would recommend diversity and inclusion training.

I'm a frequent shopper at Bath & Body Works as I truly enjoy their products and like that they are…read moreon top of seasonal items that I like for my home and gifts I choose to buy for friends. The selection is always vast and the staff is helpful in steering me towards what I need to buy so I can get in and out as fast as possible. For anyone that is interested, they have a decent selection of Men's toiletry products and accessories.

This was by far the worst experience I've ever had as a customer anywhere in my entire life. 45…read moreminutes in the store being ignored by employees it told they will be rite back just to see them in another section helping new customers to never return, went to customer service desk to ask for help and was told " we're having an issue with one of the cages so no one can help you ". Another 15 minutes a employees finally acknowledges my existence and ask if I need help to witch I respond " yes I'm trying to buy a surface with the detachable keyboard " immediately walks past me to a lady and starts helping her instead. Another employee comes over finally helps and I am extremly clear that I do not care about price I just need whatever surface they have in stock that has the removable keyboard since I just need the tablet feature.... Tells me the only one they have is 1200. I say I'll take it and I finally depart Best Buy after almost 2 hrs. Get home, open the Bag and package only to find out they had sold me a surface laptop instead of the surface pro after stating/checking multiples times that it had the detachable keyboard.... And Best Buy's solutions to this head ache " we can order one, it will be about 5 days. Anyone can order one online for cheaper then Best Buy and get it faster. The point in going to a physical store is to walk out with the product in hand, especially when your inventory says the item is in stock. The point is not to waste hrs in the store just to be told it has to now be ordered online

my husband and I went to look as a specific laptop computer we are going to purchase, a salesman…read moreled us to where it was and walked away, no donyou have any questions, and he's gone. The service counter was no better, the guy helping us was not even listening to the questions my husband had, it was like talking to a brick wall, sorry to say that, but it's the truth. had I asked him to repeat what my husband asked he would not have been able to answer. he called another person to help which he did. what a circus! I am so glad we will not be ordering it thought the Minot Store. I think your staff need a shake up, wake up, do your jobs! never will we step foot in Minots store. SAD!!!!