After two years of not having service being forced to pay a deposit.... Left my account in 100%…read moregood standing with no payment history issues. Infuriating.

I have been with OG&E for many years but I am confused as to why my electric bill last month was…read morealmost $80 higher than my bill for this month. So of course I check my detailed bill and observe the bar graph provided which informs me that the watts we used in Jan. were actually higher than our use for the month of Aug. and almost as high as the month of July. Now I'm even more confused because in July and Aug. we used an electric HVAC unit and a window unit and we also run pool filters, outdoor lights, etc. In Jan. we use none of those. We have super efficient insulation and 100% of the heat for our home is Natural Gas FIREPLACES. So of course I called #OGE to express my concerns. The first guy (Christopher) assured me that I'm mistaken and that I should understand that as the weather gets colder, I should expect my bill to increase because I am using more heat.After explaining that I have no electric heat he was still confident and informed me "our numbers are not wrong" and then advised me to formally request a meter inspection in writing and to send an additional $75 to pay for the inspection. I requested to speak to a supervisor but that still has not happened. So...five days later (today) I called #OGE again and went through the same process. This time Kay condescendingly explained that my bill is spiking on the cold days because I am using more heat. Again I explain that I have NO ELECTRIC HEAT. Weather should not be a factor here. Doesn't make a dent. I explained that my Jan. 2017 bill was $80 less than my Jan. 2018 bill. I explained that it has been just as cold in Feb. and my bill was almost $80 less than Jan. So she provided me with a website where I could view our usage each day. I requested a supervisor again and was given a call back from Natasha. Her explanation was that it is directly related to the weather and pointed out the correlation on the graph. I explained to her that I do not have electric heat. She then wanted to know what my thermostat was set to and recommended that I set it to 68 degrees. I explained again that I have gas heat. She said "well even gas heaters use some electricity". I explained again... "I HAVE GAS FIREPLACES." They do not use ANY electricity whatsoever. The weather should not be a factor. She then arrived at the conclusion that "cold weather makes your refrigerator and your other appliances like your washer and dryer, work harder." Our daily average temp for my Jan bill was 36 degrees. Our daily average temp for my Feb. bill was 39 degrees. Apparently those three degrees changed my bill approximately $80. They really do think I am that stupid. I explained to Natasha that I am not upset because my bill was "high". I have had higher bills in years past. I am not trying to get out of paying my bill. My bill has already been paid in full. I am simply concerned with the inconsistencies and I would hope that as my provider #OGE would be honest and acknowledge that something is peculiar about this unexplained spike. She refused to even momentarily contemplate that there may be something wrong or offer any explanation other than the weather. She also informed me that she had no supervisor who would speak with me. She was the end of the line.... as high as it goes. If this is true then I am left with no option other than to alert everyone I can on every social media platform I am a member of and on every online service review site I can find, to CHECK and then DOUBLE CHECK their OG&E usage and billing. If you have ANY other option then don't use OG&E or ANY company that refuses to explain HOW and WHAT you are being billed for. SO unprofessional!

If you want a great electrician and want the job done right then choose Dave's Electric. I have…read moretried taking the cheaper route and it ends up costing me way more in the end. I had to call Dave to get things repaired and everything has been perfect since.

From the owner: Trust the electric experts!…read more Full Service Electrical Contractor

Called him out to work on our generator. He is a retired Air Force veteran. Very personable, knows…read morehis stuff. I would highly recommend him!!

From the owner: Electrical Contractor specializing in remodels, repairs, and service calls. Residential and…read morecommercial. OK Lic # 100493. Insured & Bonded. Licensed Electrical Contractor with over 35 years experience. Honest Quality work from an electrician that is a US Air Force retired veteran that also taught electricians at OSU in Okmulgee for 10 years

Jeff and Jason did amazing work and they were so kind and efficient. Definitely recommend hiring…read morethem to do any electrical work you need done.

This is a father and son business that were great to work with and to complete my needed work…read morequickly and efficiently .

Quick and easy. My go to company for all projects/repairs. Highly recommend…read more ...............

These are the guys to hire! They thoroughly explained everything I needed and there were no…read moresurprises! The technicians are extremely professional and personable. I will hire these people again!

This gentleman showed up when he said he would. Rewired my water heater outlet and charged me a…read morevery reasonable price. I will be using him again.

From the owner: We are small Chickasaw family owned business. That does residential,commercial, service upgrades,…read moreoil field , boathouses, and remodels in the electrical field.

They helped create a light fixture above my garage door. But unknown to me was the hole they…read moredrilled through my roof when they installed that fixture. The electrician had to know he did it when occurred so why they didn't tell me I will never know. Three years later and damage to ceiling after renter moved out has left me asking many questions. One is why would they not respond to help fix it. I will never call them or recommend this company. Not trustworthy. Not worth the damage they left behind.

I was very impressed with the service I received from Firefly this morning. I had a wall of…read moreappliances that caused a breaker to switch off. They came and located the problem and had me up and running in just a few minutes. They didn't charge me for the service call even though I offered to pay. I highly recommend this company and consider them my choice for any future needs.

This company has now done two lighting projects for me - I'd highly recommend them to any friend or…read morefamily member! Great work, quick, and great service!

Kevin did a great job installing an attic light/switch and installing a 240v circuit! Top notch…read morequality!

G & C Electric is amazing! I was in a huge crunch for time and they came out asap and took care of…read morethe hot water heater electrical issue I had! They saved the day!