I want to thank Nathan and Dan for the great work they did cleaning our chimney and handling a…read moreminor repair with true professional skill and ethics. All matters were explained fully. Their sweeping of the chimney was completed with great care not to have any soot particles enter the house. That was truly appreciated. And unlike another highly visible company in this area, Nathan and Dan did not try to create ways to run up the bill. We have been left with great respect for their work and character. Many Thanks !

Over the past 3 years I have used this wonderful local business 4 times. Three times for the all…read moreimportant maintainance of cleaning out the flu, and once to repair my aging chimney that was hit by the weather 5 too many times. Service is wonderful. They answer the phone, show up for the appointment, show up on time, and are priced fair for their services. What more could you ask for in a chimney cleaning company.

I bought a Jotul from Curt Bierly. Love my stove....aside from my purchase, Curt always takes my…read moreemails/calls if I have any questions. Service is excellent. I'd recommend this company -- great, friendly, smart, top notch all the way around!

They are the closest Trane dealer to us. 5 miles away. We called them 20 TWENTY times after our…read moreTrane unit bit the dust. They don't answer the phone. Ever! The message said they are with a customer and to call back in 5 minutes. We did, 20 times. For real! We called Trane corporate and they didn't have much good to say. In fact, they immediately directed us to a Trane dealer 45 miles away. Really? It pains me to write this as they are so local, but what kind of customer service is that?? We had a problem with a unit they handle. They didn't care a wit, and still don't. The first time they will even know we tried to give them business is when they will read this review. We ended up calling a very small company in Centre Hall and they ANSWERED THEIR PHONE and solved our problem immediately. Call C&C. I feel bad for Bierly, but they earned this review.

They installed my wood pellet stove a few years ago and their techs provide annual maintenance…read moreservice. They sell quality merchandise and their techs are skilled and courteous. They are not cheap but high quality.

I'm giving this business one star only because there are some lovely products but the service is…read moreatrocious. My husband stopped by to ask some questions (and likely make a purchase!) and was treated as a major inconvenience. The questions he had weren't rocket science, but he was treated as if he had asked the salesperson to personally drive over to look at our fireplace and offer hours of advice. My husband was even willing to take a look at new fireplaces, but that was also apparently asking for too much effort. When you rely on customers (as businesses do, I hear), it's generally good practice to make *some* effort. Absolutely unimpressed.

Chris is a fine guy and his pricing is reasonable. God worker and timely. He is coming back on…read moreThursday; I'll give an update, so stay tuned .

Professional Chimney Sweeps provided me with a thorough inspection of my chimney and also several…read moreoptions to resolve the issues. Chris is fantastic at explaining and showing pictures of the issues he found using his diagnostic tools. I would highly recommend this company as they are are great value.

Gas Hearth Solutions was referred to me 3 years ago for a newly purchased house with a very…read moreneglected gas fireplace. I was AMAZED that Mike renewed it back to it's beauty. Fast forward to 2022 and Mike came through for the 3 year maintenance. Mike gets right to work, efficient, meticulous and very conscientious on taking care of your property. Get him on your schedule, you will be happy with the results.

Gas Hearth Solutions, Mike is THE ONLY company and person that I trust completely to service and/or…read morerepair my gas fireplaces!!! THAT SAYS IT ALL. Thanks Mike!

Maddie, Ryan, and Preston from Fired Up Fireplaces were all very helpful when our gas fireplace…read morestopped working. Preston initially serviced our fireplace in preparation for the winter. When the fireplace broke, Maddie discussed options with us to replace the fireplace and then scheduled Ryan to come by soon and give us an estimate. When Ryan came, he discussed fireplace options and installation concerns with us. Ryan also took the time to investigate, clean, and fix the fireplace before he left. Now we have a working fireplace to hold us over until we can schedule its replacement. We were very pleased with Fired Up Fireplaces and would recommend them to anyone looking for a new fireplace to maintain/repair an existing fireplace.

Had a problem getting our propane fireplace insert to light after an extended period of time not…read moreusing it. Fired up Fireplace is only a mile or two away, so asked if someone could check it. Came out in a timely manner. Checked the unit and got it lit almost immediately. Asked what the problem was and he joked saying that it was magic. We discovered later that we weren't using the remote correctly which was why the igniter wasn't sparking. He was there about 1/2 hour. Said he would send us the bill. Got the bill a few days later for $169!! Obviously, I was shocked. Seems they should have told us before taking on the service call that they charge $300/hour. The invoice stated, "reprogrammed the remote". I sent them 2 emails advising of my question regarding the charges, but they never gave me the courtesy of a response. I cannot recommend this company.

Wayne (the So called associate) let his arrogant attitude get in the way of actually helping a…read morecustomer out. Unprofessional!!!! Buyers beware, if they hire a moron like this guy I would be cautious about buying anything from them.

Our gas fireplace is the heart of our den. Unfortunately, after many years,the old on switch failed…read moreto work. John was prompt & efficient (even during the holiday season) to give us a new remote along with our new gas log assembly at a reasonable price. We are very pleased.

We needed to replace our gas fireplace and had gotten a quote at another service. It seemed rather…read moreexpensive so I did some searching and found John at Phoenix. He was very communicative and gave us a price that was less than half of the other installer. He was punctual and professional and even got our new insert installed before Christmas! Highly recommend him.