This place is awesome Nurses are very help full and friendly food is real good for a Rehab…read morecenter.Actually they have there own cook here so you know the Food is always fresh and from what I tasted its gooooood I will eat here again.

This hospital is now known as Select Medical Rehabilitation Hospital of San Antonio. I have posted…read morequite a few pictures to that Yelp listing. The bottom line is this is my first stay in a rehab facility, and I would recommend this facility for two primary reasons. Every single member of the staff is incredibly friendly and professional. And, all but two rooms in the facility are private. Highly recommended.

My first visit to this location is a must stop--nutrition coupled with a smoothie! The owner is so…read morekind and knowledgeable with an unforgiving desire to please her customers.

Absolutely amazing staff and facilities were top notch! They took incredible care of our son when a…read moremiddle of the night tummy ache turned into something more. They quickly assessed and stabilized him and kept him well cared for until we had to transport to children's hospital for surgery. They even wished him an early happy birthday which left such a positive impact on all of us. Their billing is straightforward and the most affordable out there. We will always go back there although we hope not that often! :)

Very friendly, attentive and listened to what I had to say. Clean rooms and they are open 24/7!read more

This is definitely not the best place if you want reliable and hardworking service. You have to…read morecall over ten times in a row on any given day for someone to answer the phone. If you request paperwork or anything specific there is a great chance you will not receive it. Wait times are extreme 95% of the time even if there are few people. Both FCSA have the same issues and should be addressed. If you have the choice to pick a different location; save yourself the time, money and pain of having to waste your day there. 1/10 new management and staff is gravely required as of years ago...

First off, this business does not do appointments. Get in early, it fills up fast…read more I got here for my check up. Been here several times before but never did a review. Don't expect a fancy waiting room first off, this is as basic as it gets. Small T.V. in the corner to make some noise and a few magazines. You fill out your information and leave it by the window which is COVERED in signs for some of the people that are just a bit to anxious to be seen. You get called in and they check you out. Everyone here now is very pleasant to deal with. There was a previous staff of "RUDE" people but thankfully they are all gone There was a different P.A. (Physician Assistant) when I first started to come here and he was great. He went to another location and now there is a young lady who rocks. I am very comfortable discussing any and all things I don't like happening to my being and will ask all questions. Both of them have answered and do it right. This P.A. was able to help me quickly and with very little costs. Offering different options of treatments for what ever is needed at the time. Being one that lives with High Blood Pressure, I have always had nothing but great results here. I will say the only downside here is the men's restroom is nasty.. One would think it would be cleaned very well but not the case.. Hope that changes.

This home is just lovely! It is situated on several acres of trees and seems as if you are out in…read morethe country, but you are just minutes away from amenities such as HEB, Starbucks, The Rim, and La Cantera. Each bedroom has an en suite bath and there are several private balconies. Residents would have access to a private kitchen, living room, and dining room. This is an easy access home even an elevator to reach the second floor! There are many trees and it seems as if you are in a treehouse on the second floor. I suggest you check it out!

I'd give this place zero stars if I could. Any positive reviews that are being left, are being left…read moreby people that work at this facility. And the only reason for that is to offset all the negative reviews. They have multiple complaints against them by family members of the residents. Don't leave your loved ones at this place. They are understaffed and under qualified to take care of anyone. I have a family member that has been here a couple weeks and within that time, I have seen him decline drastically & have seen so many unacceptable & inhumane treatment of not only him, but the other residents. It has been excruciatingly hot outside and there central air was broken for at least one week that my loved one has been at this place. You have to literally stand there and make them give your loved-one a bath. Clothing, food and snacks have gone missing/stolen from their room. They didn't have running water for at least two days. We had one resident there asking us if we knew when they were going to turn the water back on. When they do have running water, dirt comes out of the sink pipes. Because of how disoriented my relative is, he actually has drank this filthy water. We're constantly having to take our loved one bottled water because of how dehydrated and thirsty he is. They even have the maintenance guy filling in for the CNA's, someone that has no formal training. My loved one is unsupervised, has fallen multiple times because he is hopped up on meds that they shouldn't even be on, prescribed by the nursing home dr - which by the way is only there once a week. My relative has already tried to escape a couple of times, and was literally able to make it out the door. That only goes to show that there isn't enough staff working there. I don't even know how this place can remain open. This place needs to be shut down. If I had power of attorney, Our loved one would no longer be staying here. What should have been a five day rehabilitation to get this person's meds adjusted has now turned into a nightmare. They have been there for over two weeks and has progressively declined instead of getting better. He also has an ear infection that we've been telling them about for over two weeks and nothing is being done about it. Even a lot of the people that have been either residing there and/or working there for a longer period of time, say that they don't even know how they have not been shut down. They get a bunch of people to work there that come in from temp agencies and they can't get anyone to stay. completely understaffed and under qualified people. And it isn't just with my own relative, we have seen other residents not being taken care of properly. No one is taking care of these people the way that they should be taken care of. You can have your light on in your room and no one will come to help you for hours, if they even come in at all. When I was trying to leave, and my relative was gripping my arm, not to go, I tried to get help from one of the nurses or a staff member. I thought maybe they could try to distract my relative and or talk to him, but when I asked for help I was told-and I quote "what do you want me to do about it?" And when I asked about getting a nurse to go in there to help, I was told again - and I quote "what do you expect them to do about it?" We're constantly having to take our own cleaning supplies to sweep and mop my relatives room. It's heartbreaking to see the treatment that they are giving my relative and also the other residents. This place is a joke. I need to add that before he came to this place, he was living on his own, drove his own car, made his own meals, & took care of himself. He was originally taken to the hospital because he had a reaction to his meds, then admitted to this facility to transition from hospital to his home. This was only supposed to be a temporary situation.

Town and Country is a nice facility with great services and staff. The staff work hard to take care…read moreof the residents. Keep up the great work!

Seems great and wows you at first but, unfortunately, is unable to follow through with their…read morepromises. Do not move here if your a foodie- you're taste buds will be disappointed. My grandmother doesn't have much that she can enjoy anymore but one of the few things she can enjoy is great food. The dining room is very inconsistent, and has a very high turnover rate. Not only is their food quality not resort style like they advertise but what they do cook- you better hurry- because they don't make enough of it. Another area that could use some addressing is the planning of Sunday meals (many families) and holidays... often the residents who don't have family come get left with scraps if they're not down there early enough to fight the crowd. There should be a separate eating area or food saved aside to guarantee they get the SAME meal that was advertised on the menu.

My aunt and uncle lived here for several years. Due to declining health, they were forced to move…read moreto an assisted living facility. Knowing this move was completely out of their control, the management forced us to pay the month's rent because we weren't able to give 30 days. We paid the rent and moved most of their belongings out. My husband went today to get the rest of their belonging and the management had started prepping it for the next renter. They entered a rented apartment with furnishings without obtaining permission from my aunt and uncle. The absolute nerve. I wouldn't let my worst enemy live in that overpriced place with its garbage food. They better hope we don't obtain legal advice over this matter.

We have not had a good experience with Assisted Living at Franklin Park Sonterra (FP) for our Dad…read moreand would definitely not recommend it. We have even had several meetings and conversations with the Administration (many times with no response). We would like to know if anyone has experienced issues with any of the following: getting responses from administration ; administering of medications, such as overdosing, not being given on schedule, or/as prescribed ; making changes to Physicians Orders (meds, changing original prescribing doctors, changing number of refills as prescribed by original doctors) without notifying family and original prescribing dr's. ; the Emergency Call Wireless Pendent not working for extended periods of time and on many occasions a lack of adequate response time ; ordering of prescription drugs and over the counter meds without family approval ; lack of adequate staffing to provide the services and care they say are included in the rental charges and level of care fees ; being overcharged and or not responding to billing questions and questions regarding auto withdrawals & checks from Dad's bank ; getting resident, who they knew could not see, to sign document(s) ; experience with Licensed Nurse not being on call 24/7 (as stated in literature provided) to ensure oversight of issues at night and weekends if needed. These are just a few of the concerns we have had. In my opinion, the techs try their best but the understaffing and lack of scheduling, availability and support from the administration is pathetic.

Tina and staff are very helpful and always have a smile! Love this place! They have the coolest…read morecommon areas and the apartments are to die for!