Well this place is hopping, if you can make an appointment ahead of time. But if you need to be a…read morewalk in like me, just get there early. I want to highlight Vanessa and her team member who was working with her on the Saturday morning I went in. I told them I don't do well with needles, which is true, I will faint. They took time to get me a room with a reclining chair, chatted with me and we had a great convo, and turned the lights out after I was done while letting me lay prone as long as I needed. The quality of care was great for my blood draw.

Came in for lab work. Didn't have an appointment so I knew I'd be waiting. Not my issue…read more The issue is, the gentleman working called for a no show appointment. Instead of bring up one 9f the stand by appointments, the guy waited until the next scheduled appointment which was in 10 minutes The guy has already taken a 20 min break, plus the spacing between clients. The young woman on the other hand hasn't waited more than two minutes between clients nor has she taken a break.

The phlebotomists here are VERY professional and take Thor work seriously! They are always very…read moregentle when they stick and even have food if you need it. They also abide by the two stick rule... I was a bit dehydrated and they went and got another phlebotomist. It's always nice to know you have caring people dealing with you!

Ok to start with I fold like a cheap suit with needles. Vasovagal syndrome is a ton of fun. So I am…read morenot fond of blood draws. But if I have to get lab work done I am coming here and seeing Rachel. That was the BEST draw experience I have ever had. She knows what she is doing. I barely felt it and she was so quick! Talk about high quality care. And the front office was super nice and helpful, which I appreciate since I was in a rush and running late to my appointment. She got me registered and back in no time. Room 3 has a table to lay down on if you need it like me. Just let them know.

Location moved to new medical building on Herff Road behind Canes Chicken with limited hours…read more Located on the third floor. They only had one lady working but she is quick and very careful to sanitize often. You can even check in then wait outside. I am posting the hours though as they were not correct online and I had to go back a second time.

When you walk in, you find a research team that cares. They are doing an incredible job with all…read morethe trials that are currently going on. Most people are unsure of what clinical trials are but the ladies explain it well.

From the owner: We are right here in your neighborhood! Call or come by anytime; we always enjoy visiting with our…read morecommunity members. Call us today for your first free screening to see if there's a current or upcoming trial that may fit your medical needs. In COPD, Asthma, Diabetes (adult,Children), and Blood draws.

There is a very small room near the pharmacy in one corner of this Walgreens -- and that is the…read moreLabCorp drawing station. They have a clever system: Before entering, you check in at a computer kiosk outside of the suite by scanning your drivers license and then scanning your insurance card. The computer then matches you up with your appointment record and whatever test was ordered by your doctor. It also notifies the one employee that you have arrived. The phlebotomist who works there is really very nice, quite patient and easygoing, so she puts one at ease. I was the only patient during my late afternoon visit.

Just waited over FOURTY minutes for a walk in. Lady who FINALLY saw me told me to leave the room…read morebecause I needed to email lab orders to her-- totally understandable bc I didn't have a paper copy, BUT she put another person in front of me because it "takes a while to get the email". Respectfully why is it so hard to get an email? I've emailed documents to the UPS store for labels and it takes 30 seconds tops. She was very condescending. I've been a couple times before this with a normal wait time (20 mins is acceptable) but to wait this long and be treated like that for a very easy accommodation is just absolutely ridiculous. I won't be coming back. I've NEVER been a Karen regarding establishments having worked in the service industry myself but this is just crazy.

Been going to this location for years. Made my appointment for today and imagine my shock when I…read morearrive and find it closed and all the lights off. The whole building seemed to be shut down yet there were no signs on the door. What gives?

Terrible customer service long wait times.... The girl was extremely rude and unprofessional…read morewrapped the rubber band around my arm really tight, then she taped my arm squeezing my skin together plus bruised my arm from drawing my blood and I don't bruise easily!

Tabby was awesome. Computers were down and she faced it head on like a trooper. She was as…read moreprofessional as she was sexy Thanks Tabby for a great visit

This place is an absolute joke. I made two appointments and still couldn't get my lab work done…read more The first time, their computers went down while I was already in the exam room, so they sent me home without doing anything. I decided to give them another chance, and somehow it was even worse. I waited over 20 minutes past my appointment time only to find out their computers were down again. Apparently this is a regular problem, and they have no backup plan. They clearly don't value people's time. If you have to take off work or arrange childcare, don't waste your time here. Two appointments, zero lab work completed. Save yourself the frustration and go somewhere else. I definitely won't be back.

I don't quite understand why there are so many really horrible and very positive reviews about this…read moreplace. I went in for a 7 AM lab test just one vial and it went perfectly. I walked in didn't have an appointment, entered my name and sat down. I then got up gave my lab orders and ID and within five minutes was in and out one quick stick found the thing immediately and had no trouble at all and was done within 20 minutes. Very efficient very friendly and very positive experience overall.

Today was a bad day. I arrived at 6:55am, waited outside til 7:20am. The lady that was supposed to…read moreopen at 7am, was 20 minutes late. We all get inside and write our names down on paper because their check in isn't working properly. The Second Lady that is working there arrives a few minutes later. Only 2 people running the place, and both were 20 minutes late. My name is called and they tell me to take my papers and go to room 3. Both ladies are rushing around trying to get everyone checked in and drivers licenses, and insurance etc. I mean, it was disorganized and didn't leave me feeling like I was going to be taken care of properly. Like they're just rushing us in and out. I had to fast for this blood work today. I hadn't eaten in 15 hours. The first lady can't find my vein. She tried both arms and just can't find anything. So the other lady comes in and finds a vein finally. But she's only wearing one glove. And just a bare left hand. Is that normal procedure? Or just in a hurry? we have successfully started to draw blood, but the vein goes dry after only 3 vials. I have 6 to fill. She pulls the needle out and goes for a vein on my hand. This isn't a pleasant placement, I can tell you that it brought tears to my eyes. Meanwhile, we're getting more blood out and the vial is filling. Then one of the empty vials falls to the floor. So she can't use it and now I'm 1 vial short. I needed 6 filled. I only have 5. So I'm not sure if the blood work that needed 6 vials is going to be accurate or complete with only 5 vials of blood. And for $315.00 I hope this is enough for my doctor. I'm left with some bruising. But that's normally for me. If I have to get blood work done again, I'm going to have to go some place else. Today was one bad thing after another. Late employees, and because they are late, they're rushing around and not being very careful. And a vial falling on the floor and not getting all 6 vials filled. I mean. That's unprofessional. And it cost me a lot of money. I can't come back here.

I came in to see Nicole Delgado and she gave me hands down the best medical evaluation that i've…read moreever received. She was so thorough and asked questions to really understand what I'm going through to provide me a recommended plan for my case. She didn't try to do a one size fits all, but she really customized my care to me which is all that I can ask for. I'm not typically someone who goes to the doctor, but after her care today i've already scheduled a follow up and an appointment to get lab work done. We need more Nicole's in this world!!

I can't recommend Dr. Lily highly enough! From the very first session, she brought a level of care,…read moreknowledge, and professionalism that immediately put me at ease. She took the time to listen to my concerns, thoroughly assess my condition, and explain her treatment plan in a way that was easy to understand and gave me confidence in the process. Dr. Lily is the kind of physical therapist who makes you laugh so much, you forget you're actually working. We bonded over our love for reading and somehow turned therapy sessions into plot twists and punchlines. 10/10 would recommend--especially if you like your healing with a side of humor! Thanks to Dr. Lily, I've regained strength, mobility, and hope. She's not only an excellent therapist but also a wonderful person to work with. If you're looking for someone skilled, encouraging, and truly dedicated to your recovery, Dr. Lily is the one.

Amazing service to getting affordable and quality turn around time for same day PCR COVID testing…read more We needed a way to test our infant/toddler within the 72hr window before our trip to Mexico and the Bahamas and XYZ came up on my search. Keqin and staff were so friendly and efficient in getting us seen and results within 4 hours. We arrived alittle after at 8am for our 8am appointment, parked and called to let them know we had arrived. Someone came out to confirm patient information and details, inquired of what all we expect from the result page and we were able to access this via email and submit it to get ready for boarding for our trip Tuesday! $85 for the test and it was the most affordable in Austin and I would happily come back. My little one was upset but then quickly bounced back and they were so gentle. I recommended it to various others in our trip group from Austin and they all had positive words to say so THANK you for making this so easy and giving us peace of mind!

Excellent turn around (5 hrs), price ($85 at time of writing), and service (good online forms, and…read moresample collection). Perfect for my trip to Barbados. I needed a nasopharyngeal swab, and that's becoming hard to find. XYZ lab offers a wide range of methods which makes it much easier to meet international travel requirements. Report was detailed and included all the details I needed for travel.