Very helpful Service. I went in to ask a question about…read morerings I had made else where. The owner instantly came out and helped me answering all my questions & concerns I highly recommend Arezzo Jewelers not only for beautiful jewelry; but also for their Great Customer Service. DLRJ

Disappointed in the quality of the ring setting we got from here. Noticed an issue of unpolished,…read morescratchy prongs underneath the diamond and on the sides of the prongs. We immediately went back and were assured it would be fixed. They told us it would take a few days because they needed to remove the diamond to get in and polish the metal. Seemed odd since we came in with our own stone to be reset and the new setting from here was supposed to be custom made prior to setting our stone, but we let that go despite the confusion on our part. The next day we were told the ring was ready to be picked up and my partner collected it. When he gave it to me, I again noticed the ring was not up to par and the scratches were still visible. I called them to ask why they didn't remove the diamond and polish the prongs, and was met with lies and hostility. Vince told me they "didn't have to do that" and was very disrespectful on the phone telling me I need to "know my place." He seemed disproportionally upset and irate; perhaps he was having an off day. Ultimately, my partner and I decided against dealing with them any further due to their unprofessionalism and will be purchasing elsewhere. (We noticed additional issues including the diamond not being set properly, and I can't imagine Vince dealing with any more criticism!) TLDR- Stay away if you have a high attention to detail and expect great customer service, because they sure don't have those qualities here! Such a shame.

This place has amazing Customer service and even when i get a loan they call me if i am extremely…read morelate, i mean business is business and at one point ( if no one comes back for their items) they have to pull it,but they work with a person here and actually care...

This place will not only give you a loan or buy the stuff you need to sell to pay your overdue…read morerent, but they fix jewelery and watches. We came in to get the battries replaced for our watches and within 15 minutes both batteries were replaced for $7 each and we were on our merry way. Besides the usual pawn shop fare, this one had plenty of DVD's and CD's on sale too, some for about a buck a pice. If you're leery about pawn shops, and you should be, at least give this one a try next time your priceless gold chain breaks. They'll fix it in no time and you'll still have enough cash in your pocket to buy some used movies.

I went Monday to get two watch batteries replaced. Went to the more popular jeweler on York near…read moreSchiller which honestly I had a negative experience with a few years ago. After finding a spot I walked up and CLOSED on Monday! My mistake I should have checked. Getting back into the car I noticed a folding sidewalk sign for Leah Jewelers in Suite #108 a building I was never in. I guess it was an old building with what was converted to some nice little shops. Anyway met the owner Hector who has EXTENSIVE jewelry experience and was at the late York Jewelers for years. True gentleman and proceeded to replace both batteries for a very fair price I felt. He is not a watchmaker but is partnered with a long time friend that is if you have any high end automatics that should be services every 10-15 years. His specialty is custom jewelry, repairs, sizing, etc. Felt happy to have discovered. Pleasant experience.

If you want a watch battery changed, Buyer Beware! I made the BIG mistake of not asking the price…read morebefore giving him my watch. When he handed it back to me, he told me it was $35. And he preferred cash. Never again. A couple years ago I had the battery changed and the jeweler (now retired) charged me $10. As they say, "Fool me once, shame on you, . . ."

Outstanding Service! Alan, is an Amazing Jeweler! I Couldn't Be Happier With My Purchases Over The…read moreYears!

Alan Rocca is an amazing and reliable jeweler for pretty much anything you need. The quality here…read moreis simply remarkable. I am so happy to have been able to work with Christina on designing a custom engagement ring, which turned out so beautiful and flawless. The whole process only took a few weeks and the communication was just incredible along the way. If you are looking to have something custom made, then you have to reach out to Alan Rocca and talk to Christina. You won't be disappointed!

I've been to this jewelry store twice in search of specific pieces. The first time I went there…read morethey took the time to show me a book of designs for the piece I wanted. I had been looking at other places online to compare quality and prices but figured I would stop by not only to see a couple things in person but also to support a local small business. After looking at the book and choosing the piece I wanted we talked pricing and I noticed it was significantly more expensive than a similar piece at another jewelry in Chicago that I had seen online. I showed them the piece from that jewelry store which had all the details with the intention of getting something similar there and they just told me their price was lower because it was very "low quality gold". Now I was a bit confused considering the fact that the piece I chose from their book of deigns had the same type of gold and everything. I said I would go to the other store and check their quality to also compare pricing and I guess they got offended? I actually got the piece at the other jewelry store since it was the same quality, way lower price and they had it there ready to go. Yesterday I decided to give them another shot as I was looking for an engagement ring for my girlfriend. Same thing I did some research before heading out and had a couple of pictures with me of some rings on my girlfriend's Pinterest. As I walked in the same gentleman was there with his wife, I told them what I was looking for and they told me, "that's too expensive we know you're not able to afford that". I should've walked out there but I asked them about a couple rings and the customer service was horrible, the wife kept rolling her eyes and it was just a very uncomfortable situation. I asked if I could see the rings they had there and she told me to they were locked up in the safe. I asked them if the diamonds came with some type of certificate or warranties and the gentleman rolled his eyes and said, "warranty?! What for?!". Usually even Kay jewelry give you the option to purchase something where you can take the ring to clean or protects the diamond, that's why I asked. After such horrible customer service and feeling like I was trying to get hustled I told them I would shop around. The lady told me, "next time you come in here be ready to buy don't just come and look". As a customer I think we all have the right to shop around and compare quality and prices for anything, not just jewelry. I don't think a customer should be judged based on the way they dress, age, race etc. When they told me they knew I couldn't afford it I held back from saying anything disrespectful. I will never step foot in this establishment again, all they can offer is bad customer service, high prices for no apparent reason, and judgements. You'd figure an establishment which once owned two different jewelry stores and has had 45 plus years of experience would have better values.

The owner is extremely rude was not willing to help me. I told him what I was Looking for and ask…read morehim if I could See the cross pieces he has because I was looking to buy something today and he just refuse to help me after telling me that he does have cross pieces but didn't want to show me nothing. Then when I ask Him about chains he was not willing to show me nothing. I'll definitely not recommend this place. Not people friendly

Great selection and wonderful service. Really enjoyed my experience at Razny. Will definitely be…read moreback

Lois is amazing, she knows her products, she is extremely helpful and takes time to understand…read moreexactly what her customers are seeking. So happy I met her!

I visited 3 jewelry stores prior to making my final purchase. The price value far exceeded the…read moreother stores Great service and pricing.

Soo helpful and knowledgeable! Beautiful jewelry to choose…read morefrom . Sheriff was absolutely wonderful !

Stanley Brown Jewelists are the best! The last two birthdays my husband has had me choose my…read morebirthday gift from them as we are very committed to shopping local. I had no problem finding things I liked, very much, in fact, they were perfect. We've bought jewelry for our daughters and our granddaughter from them - they loved them! Also, we were paying ridiculous prices downtown for our watch batteries, and Stanley Brown charges what they should - no marked up prices here for watch batteries! Thank you for being yourselves, friendly, smart, knowledgable and fairly priced! (and in our neighborhood!)

We wanted to support our local jewelers but we've had two bad experiences here…read more First, my wedding ring had grown a little too tight so I took it to get resized. They ended up charging $800 and over a month to stretch it out so big that the white gold band became super super thin and the ring flew off my finger. It was comically too big. As soon as they saw it on my finger they agreed to take it back down several sizes. But even with the attempt to fix their mistake the ring still swings around on my finger and the band remains tiny compared to what to once was. I knew the band would thin a bit but since they mistakenly doubled the amount it needed to be stretched I lost a lot of my wedding rings integrity due to that mistake. Even with that, when my husband lost his wedding ring we went back here to find a replacement. Big mistake. After looking at a bunch of rings in the store we didn't find anything in the style he likes that was also white gold. It was important to him to have white gold both to match my ring and also he explained to them he didn't like the various yellow shades of gold against his darker skin tone. The store suggested a more expensive option on special order. We paid up front. The ring came in over a month later and I was out of town for work during that time. My husband picked up the ring and was immediately disappointed but he didn't tell me about it. It was yellow gold. Had I been there I would have refused it, but he did not feel comfortable doing that so he took it home and by the time I came back from my trip, he'd already been wearing it and feeling like he could not return it. Now we have two wedding rings that do not match and that both of us are disappointed about all because of mistakes by the store. And that just makes me sad.

The staff was very transparent and made our family feel very comfortable and at times humorous in…read moresuch a difficult time. Very accommodating to our needs and flexible.

I never really liked any funeral homes because they all felt sad and "creepy." But Carbonara had a…read moretotally different vibe. First of all, Joe and Mike were so kind and compassionate that they really set our minds at ease. They weren't pushy, and they didn't try to sell high-price packages. At no point did we feel taken advantage of--what we felt was taken CARE of at a very vulnerable time. IN addition, the place itself was attractive in an understated way, with a large, quiet lobby and a very peaceful chapel/viewing room. The break room was pretty, clean, and restful as a place to revitalize, have some coffee or water and some much-needed food. Thanks to the Carbonara team, my dad's wake and funeral felt less a dreadful event and more of a peaceful, prayerful, and positive farewell. I highly recommend this funeral home. Thanks, Mike and Joe.

This store has been chosen to be on the Illinois tourism list to visit in the city or state.read more

I love this hidden gem. Fred is the best at custom jewelry design and created magic with an…read moreemerald my mom left me after she passed away. I'm so thankful I found accents by Fred. His wife is also unbelievably talented with all of the handmade cards and accessories. I can't wait until this Covid-19 pandemic is over so I can just give Fred a hug for keeping my mom close to my heart with the custom necklace. Such a special place.