Spectacular and wonderful people! I went to multiple other shops that wouldn't touch the repair on my chain bracelet but the ladies at Stanley Brien didn't turn it down and were able it fix it. They were quick and so incredibly helpful. read more

We wanted to support our local jewelers but we've had two bad experiences here. First, my wedding ring had grown a little too tight so I took it to get resized. They ended up charging $800 and over a month to stretch it out so big that the white gold band became super super thin and the ring flew off my finger. It was comically too big. As soon as they saw it on my finger they agreed to take it back down several sizes. But even with the attempt to fix their mistake the ring still swings around on my finger and the band remains tiny compared to what to once was. I knew the band would thin a bit but since they mistakenly doubled the amount it needed to be stretched I lost a lot of my wedding rings integrity due to that mistake. Even with that, when my husband lost his wedding ring we went back here to find a replacement. Big mistake. After looking at a bunch of rings in the store we didn't find anything in the style he likes that was also white gold. It was important to him to have white gold both to match my ring and also he explained to them he didn't like the various yellow shades of gold against his darker skin tone. The store suggested a more expensive option on special order. We paid up front. The ring came in over a month later and I was out of town for work during that time. My husband picked up the ring and was immediately disappointed but he didn't tell me about it. It was yellow gold. Had I been there I would have refused it, but he did not feel comfortable doing that so he took it home and by the time I came back from my trip, he'd already been wearing it and feeling like he could not return it. Now we have two wedding rings that do not match and that both of us are disappointed about all because of mistakes by the store. And that just makes me sad. read more

A few years ago, my now son-in-law got my daughter"s engagement ring and wedding band from Stanley brown. Fast forward to this past December, my son got my future daughter-in-law's engagement ring from Stanley brown. I too had a diamond set in my own ring at Stanley Brown. All I can say is this place provides excellent high quality service! read more

Long story short: I highly recommend Stanley Brown for repairs. Their store is charming with nifty antiques, the staff is friendly, and they made a simple repair *free*, even though I bought my ring elsewhere. Plus, their own jewelry is beautiful and quite a few pieces are under $200. Long story long: My husband gave me a ring and necklace set from a major mall chain. We sprang for the warranty in case of repair, resizing, etc. Twelve years later, somehow, I bent the ring out of shape. The only locations for this jeweler now are 45+ minutes away, but I brought it in. They couldn't find my name in the system, so I needed to come back with the warranty paperwork. Brought it back a second time, and they said they would either have to add gold to it for $300, or, because the set has been discontinued, I could buy an updated/extended warranty. However, they couldn't tell me how much that would cost, and either way, I'd have to bring in the necklace too. WTF bullshit is this? That would make 4 trips in total. So I tried Stanley Brown, 15 minutes away. Super nice staffer there said she'd round the ring out for me, free of charge. She was done in five minutes and it fits perfectly. I plan on bringing everything here if it needs repairs, and will stop here first for fancy jewelry. read more

My partner (I still call him that even though we are on a break) had dropped off two watches for repair. Stanley Brown is his favorite jewelist. Upon wearing one of the watches several days, one of the pins came out. I was in the neighborhood so I stopped in with my watch. They didn't ask me for a receipt, they just took care of it. That right there is service! Now whether or not my partner and I make it, I have a jewelist that I will be glad to do business with as long as they're around! Thank you! read more

I have not purchased any jewelry here, though I am sure that will change soon: they have a great selection and I especially enjoy browsing their estate collection. However, I have come here many times for jewelry repair, watch battery replacement, etc. I have always had a wonderful experience and every single person I have ever encountered who works here is super friendly and helpful. There have even been a couple of times when I needed something super minor (like today, when they resized a ring for me in like 30 seconds flat), and they didn't even charge me. That is AMAZING customer service and a business I am so glad to have in the neighborhood. read more

We went here for wedding bands and the experience could not have been better! The staff was kind and knowledgeable and made the experience delightful. They also cleaned/refinished my engagement ring and did a beautiful job. read more

Had the best experience at Stanley! I purchased a vintage watch that was too small without really realizing how difficult it would be to find extenders. Jim was as invested in the process as I was and so helpful! He was able to tell me exactly what I needed to find, and once I found the right parts was able to fix it so quickly with such care. Everyone on their team was so friendly and helpful, but Jim was a great guy to talk to and genuinely was invested in getting my watch back in working order! I am so satisfied and would recommend them to anyone! read more

Stanley Brown Jewelist - Watch front side, they made sure the watch was in working order as well - Jewelry Near Me - Chicago, Illinois

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Every time I have gone into Stanley Brown I have had such a great experience. If I could give 10 stars I would. Shauna (owner) is so great and nice and she doesn't sugarcoat anything. She has great insight and is also just a pleasant human. The other people who work there who I've had interactions with are professional, really nice, and down to earth. I love supporting this small business. 10/10 would recommend. read more

Overall: Fantastic service shines bright at Stanley Brown! The good: Fantastic service at a great price. We went in wanting a simple band and found exactly what we wanted. The jeweler helping us gave us the pros and cons of different widths, since we wanted one quite small, and we're very happy with the result. And, the price is right! The not-so-good: Not much! For the more elaborate items their selection is a bit different from other jewelers, which may put off some shoppers. read more

Wow! What a wonderful experience! My wife and I bought our wedding rings at Stanley Brown and I have nothing but good things to say about the experience. Everyone was wonderful and did their best to get us what we wanted while saving us money. Shop local! Shop Stanley Brown! read more

Great, local jewelry store. It doesn't look like much from the outside but the service and quality of their work is great. Shanna, the owner, takes her time with customers. All of the staff are friendly and knowledgeable. I had an old ring that I wanted to customize with a loose stone. I was able to use another ring as a trade-in to discount the custom work. In the past, they've also done a fantastic job with jewelry repair. I highly recommend Stanley Brown, especially for repairs and custom pieces. read more

I could not be more impressed with this business. The owner did our service right on the spot and answered all questions without making us feel like we were taking up her time. 100% recommend and will return. read more

I was searching for a Jeweler to repair an old set of earrings for my mother. After searching through several shops that did not want to fix it, I found Stanley Brown. One of the best experiences I have had with a retailer. Wonderful and knowledgeable staff. Outstanding customer service. And they repaired the earrings like new! Fixed all the broken parts and even replaced a few stones. And I was shocked at their reasonable fees. So great finding a jeweler that is professional, has quality in their work, with very fair prices. Eight stars easy! read more

We had the best experience getting my daughter's ears pierced. The staff and owner were amazing. They were so patient and kind. My daughter was excited but scared. She was hesitant and reluctant. The owner was so patient and reassuring. Walked her through the whole process. Once my daughter got over the fear, she was happy and excited. She gives them 10 stars. I highly recommend them. They are wonderful. read more

If I could give more than 5 stars, I would. Called about getting a necklace repaired and the kind woman, Sara(h), suggested I bring it in to have it looked at, but warned me it would probably take a little over a week. No problem, so I brought it in. She had it fixed in less than 5 minutes!! Now clearly, I was unaware of the extent of the "break" and it turns out one of the rings simply needed to be replaced, but should could not have been nicer or more friendly. Sounds odd for me to say, but I can't wait for the next piece of jewelry that I need fixed, cleaned, or to purchase, cause this is where I'm going!! read more

Im a few months late in writing this but I want to give credit where it's due. This fall I had two heirloom pieces that a number of other jewelers in the city said were impossible to fix due to incompatible materials and a whole slew of other supposed reasons. Stanley Brown took them on with ease. They even did some background research of their own volition, to find out where my great grandmothers wedding band was made. The pieces came out great and were completed quickly and at a reasonable price point. Their staff is great and their work is top notch!! read more

I love this place! I chipped my beautiful tsavorite engagement ring. I talked to several different jewelers about what to do and received many different opinions. The biggest issue seemed to be them knowing a good gemstone cutter. After talking with Shauna at Stanley Brown she offered to reach out to her contacts and find a reputable gemstone cutter. She called me back a few days later to tell me she heard about this wonderful gemstone cutter in New Jersey. She had heard about him through a gemstone dealer she works with. Stanley Brown sent my ring to New Jersey for the recut and reset my ring when it returned. It looks beautiful ! I appreciate the time they took to research my options and make my ring perfect again! I will definitely be back! read more

Stanley Brown Jewelist - Tsavorite Ring - Jewelry Near Me - Chicago, Illinois

I was hesitant to take my 70 year old engagement ring to a stranger to have sized but a friend of mine had taken hers into Stanley Brown and she highly recommended them to me. They noticed right away that the stone was loose and they suggested having the prongs redone, which they did fix, all within less then a week. They were just great all around and I'm very happy with their work. read more

Stanley Brown Jewelist - Jewelry Near Me - Chicago, Illinois

Stanley Brown Jewelist service is unparalleled to any other in the area. They did and incredible job with both my wife's engagement ring and our wedding bands. During my engagement ring session, Shauna, shared her vast knowledge about different diamonds, cuts and ring settings. She was patient as I asked many questions and looked through different combinations and designs. She did not force any specific product as other jewelry stores might do and she allowed me to make my decision in my own time, comfortability and within my budget. When my wife and I were ready to shop for wedding bands there was only one place we were going to go, Stanley Brown Jewelist. Based on the excellent experience when shopping for an engagement ring we knew that they would treat us with the ut most respect and would be extremely helpful when picking out the right bands. My wife's wedding band was a custom designed and set, rose gold diamond ring. This ring was a Jewelist Exclusive, hand carved and crafted by their goldsmith. When this ring is paired with the engagement ring, it is like they were meant to be put together. When it came to my wedding band there where so many options and different metals to take into consideration. However, Sara was very helpful in narrowing down the different options and ultimately helping me land on a titanium wedding band with beveled edges. Overall, the service, personnel, and jewelry are outstanding and Stanley Brown Jewelist should be your first stop when looking for that perfect piece of jewelry. read more

Stanley Brown Jewelist - Jewelry Near Me - Chicago, Illinois

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I took in a watch for repair and it was accepted and sent to the jeweler's watch repairer. Needed a new crystal and a loose date hand either replaced or removed. It was returned to the store a week later because the repair person 'didn't like working with Asian-produced watches'. I've had this same watch - as well as other similar Asian-produced watches - repaired with no issues at my usual watch repairer on Wabash jewelers row. As neighborhood jewelers close one after the other these days, I would have expected more of a 'serve the client by finding a solution' approach. Never again. read more

I went there to have a battery replaced in a Timex Ironman watch. Greeted by Jim who answered my questions and started promptly to work on the watch. Professional, proficient and a pleasure with served by him and Joseph. They know what they are doing and I will be back as a customer. Thank you very much for your service. read more

We love our rings! My new husband and I both got our wedding rings from Stanley Brown. Mine custom made and his custom ordered. I was pretty particular about my ring, using stones "recycled" from other pieces and insistent on using a metal minimally harmful to the environment. The owners and staff at Stanley Brown were helpful every step of the way. I love my ring (and my husband, of course) more and more every day. I highly recommend Stanley Brown! read more

Stanley Brown Jewelist - Wedding rings from Stanley Brown. - Jewelry Near Me - Chicago, Illinois

My husband and I had such an amazing experience at Stanley Brown. I had two rings I wanted to combine and my husband worked with Debbie to design a new ring and the outcome was INCREDIBLE. After talking with him and then me about our design, she sketched out some ideas and we agreed on one. She created a plastic mold that we were able to come in and see which was really helpful because I was able to realize I wanted the band to be thinner before the ring was made! It was a wonderful touch. When we went to pick up the final product I could not believe how beautiful it looked. The stones look so much bigger and catch the light beautifully. It's also very sturdy and I don't worry about hitting my ring on the counter like I did with my old ring. So grateful to Debbie for creating such a beautiful piece that both my husband and I truly love. read more

Stanley Brown Jewelist - My amazing three diamond bezel designed by Debbie (with a little help from my husband)! - Jewelry Near Me - Chicago, Illinois

I have been to Stanley Brown before for standard jewelry services and have always come away pleased. At one visit, I mentioned a chef's knife I had accidentally bent while cleaning it. Seth asked me to bring it in to see what he could do. A couple weeks later I picked up the knife and it works just as well as before without any noticeable change in the structure. Highly recommend Stanley Brown for any jewelry, and apparently any other, services. read more

Quick and easy watch battery change in the neighborhood, though the $25 for 2 watches price tag seemed a tad high? Not such a big deal, considering I always neglect my watches - they had needed their batteries changes for months and months. And now that they're working, I still don't wear them. Doh! Friendly staff, non-chain business - these are all things that I like. But you know about I LOVE? Dogs. And at Stanley Brown Jewelist, you will meet 2 of the coolest German Shepherds behind the counter. They came up and said hi to me, with their big and precious faces (I'm used to chihuahuas being all up in my face - big dogs are such a treat!). Very sweet. I LOVE THEM! read more

Cant say enough about how wonderful Shauna was in helping me purchase a ring for my wife's birthday. She is kind, patient, generous and professional. It was fun spending time there picking out the ring. and I enjoyed my visit when i returned to collect it the ring after it was sized. Amazing staff!! Beautiful products and good prices! read more

Stanley Brown Jewelers has been a fixture of Lincoln Square for almost a century and it seems to me they've learned a thing or two about service in that time. Stanley Brown does two things different than many jewelers I've visisted. First, they do custom work on site. While many places will outsource their custom work, you can actually talk to the person who will be making your piece. That leads me to the second thing: service. Just for coming in and talking, they cleaned and polished my watch and my wife's engagement ring. They're patient, extremely knowledgeable, and not affraid to educate their customer. If you want a jeweler more interested in keeping you as a customer than getting the highest margin off you, try Stanley Brown Jewelers. read more

Highly recommended. When my fiance and I were looking for an engagement ring we started out at Jeweler's Row downtown. It was a lukewarm yet overwhelming experience and I didn't feel like I could necessarily trust most of the vendors there. The next day we walked a block down Lincoln to Stanley Brown. What a difference! We ended up having a ring custom made to look vintage and it turned out beautifully. The people here were so nice (and patient) and there was no pressure at all. They were totally willing to work within our budget and didn't blink an eye when we said we wanted a sapphire instead of a diamond. They really make you feel like they're your personal jeweler. Their jewelry designs are head and shoulders above your average strip mall type jewelry shop too. Every time I pass by there display window there's something to die for. Bonus: They have the sweetest German shepherd in there sometimes. His name is Peanut. read more

These people know what they're doing. When I sat down to write this review, I realized that we've had a lot of work done here. First and most importantly, we purchased our wedding bands here. We had both custom made and they were exactly how we envisioned them. Also, they reset my engagement ring (which my husband had made out-of-state by his hometown jeweler) and I also had them shape it to match my wedding band. Again, it was exactly what I wanted. My husband had a necklace designed for me here and it is stunning. I also inherited a set of dangly pearl earrings in a gold setting. I'm not a gold girl and they aren't my style, so SBJ covered the gold with a silver finish. I still haven't worn them, but it's now more likely that I will someday. They have also cleaned several items and changed the flimsy settings on a pair of diamond earrings from the Caribbean. Lastly, we had them appraise several items for insurance purposes. We have been pleased with everything. We didn't "price out" any of this, as we felt the quotes were fair. Maybe you could find things cheaper somewhere else, but who cares really. We LOVE supporting local businesses and try to stay away from chains as much as possible. When it comes to something as important as your wedding rings, do you really want to go to a mall? On a side note, the other day I was complimenting a friend on her wedding band. She told me they had them custom made at SBJ. We had a great time talking about how we "love those guys!" If we ever need anything else in the jewelry department, this is where we'll be going. read more

I love the folks at Stanley Brown Jewelers! Everyone who works there is great, and the customer service is unmatched! We had been looking for a wedding band to compliment my engagement ring. We went to a ton of stores, and what a waste of time! If only we started at Stanley Browns. Right away, from when we first walked in and told them what we were looking for, they cleaned my ER so it sparkled like it was brand new, and talked to us about a bunch of design ideas. Bruce walked us through everything, and kept us informed every step of the way, from the stones he was finding to the wax mold design. They even were able to duplicate the engraving on the new band so it matched the ER exactly. You'd really think it was a matched set. We couldn't be happier with the end result! I get compliments from everyone on the ring! Just an outstanding job! Thanks SB for helping to make our Maui wedding sparkle! read more

Absolutely great. In addition to having the heirloom engagement ring sized down, we also asked for the corresponding wedding band to be sized down, as well as having a ring made for my now-husband. The new ring for him is exactly right: not too heavy, not too thin. We had the wedding date inscribed on the inside, and it's gorgeously done. The heirloom wedding ring for me held a bit of a surprise. Shauna, our jeweler, took a look at it before doing the work, and handed it and the little magnifying glass to me, saying, "Can you read what it says on the inside there?" Aside from "Peacock", I could make out an inscription, but not actual words, so she read it out to me: "J.R. to C.R. 1-25-28". We'd had no idea, but the ring had been made at C.D. Peacock in Chicago nearly 80 years ago -- and Shauna was able to keep the inscription for us! We will likely not have any other real jewelry to take in to them, but on the off chance we do, I'm so happy to have a place I know and trust! read more

Stanley Brown Jewelist - Jewelry Near Me - Chicago, Illinois

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I've been seeing a lot of the Stanley Brown Jewelist crew over the summer and fall... And that's not a bad thing. My fiance and I wandered in one day over the summer while shopping around for wedding bands, and long story short, this is the place we ended up going with. Why? The people were all exceptionally friendly and warm each and every time we interacted with them. This place has been around since 1912, and I like to think I can trust them. They have big, beautiful jewels, and big, beautiful dogs behind the counter. (they also have a fantastic logo complete with elegant looking dog head profiles - I love it) We ended up purchasing a brand new band for him (complete with complimentary interior engraving), and fixing up an old family heirloom for me. We were thrilled with both pieces, particularly my old family ring. I get to wear an old treasure that looks brand new again. Prices were fair, turnaround time was reasonable, and we were very happy with our experience here. During my ring visits, I also had a watch battery replaced, and a loose stone re-glued to one of my bracelets. They got me all fixed up in the jewelry department - thank you! read more

I came to Stanley Brown to have a vintage watch my dad gave me repaired and cleaned. All in all, it was a great experience & I would return again. I liked that I was able to get a free estimate and they were not pushy at all. They called me back with an estimate right when they said they would (about a week) and thoroughly explained what would be included at that price. Because the part had to be outsourced, I was quoted 2 weeks but it was actually ready earlier. The price was a little steep (pretty sure more than the watch is worth) but it is a sentimental piece so I was willing to pay the price. Both times I was in the staff was very attentive and friendly. I also appreciated that the woman behind the desk gave me some information about the watch and showed me how to use it. While I wasn't in the market for any jewelry, it looks like they had a large selection of diamond rings and fine jewelry. Oh and another plus: the adorable dog they had in the store behind the counter! read more

Buying an engagement ring is a huge deal for a zillion reasons, one of which is you are buying something your wife will wear forever. What does that mean? It better be really good. Enter Shauna and Stanley Brown Jewelist. Shauna and Bruce couldn't have better in assisting me to design and purchase a beautiful engagement ring and wedding band. Bruce has worked in the industry for forever and knows rings inside and out, and Shauna couldn't have been nicer. Since I have bought my rings I've sent a number of friends there for their big purchases as well, and that's a bigger compliment then any 5 star review. Thank you Stanley Brown! 206/365 read more

I cannot say enough good things about Stanley Brown Jewelist. We went here to find a wedding band for my husband and we definitely picked the right place. The staff was so helpful and patient. They explained all the different options in terms of gold and platnium versus alternative metals and the different sizing and finishes. This was very helpful because going in we really didn't know too much. You could tell they were really trying to find something that my husband would love; not just trying to push a sale to make some money. I think my husband tried on about 15 rings (some of them more than once) and found a few that he really liked. We decided to take the week to think all the options over, and then went back in a week later and decided to custom order a ring that melded the different aspects he liked about the rings he was deciding between. The ring arrived within two weeks and we were both so happy with how the ring turned out. It fits perfectly and we both love the way it looks. If you're making an important jewelry purchase, go to Stanley Brown Jewelist. Their customer service can't be beat, their selection and flexibility in terms of being able to do custom work is fantastic, and they really have a range of prices that allows you to find something that fits within your budget but isn't skimping on the quality. read more

Mr. Stanley & Mrs. Stanley I have been going there for as long as I can remember. They are truly a place I always go to fix my watchs or with a jewelry problem. They are the trusted go to beautiful people and family to fix my jewelry or to have things appraised. I used to go there with my late father who loved the huge German delicatessen down the street from Stanley's. That was over 42 yrs. ago. Ian 63. I remember it well the meats were astonishing very tastefull and I never found an German deli get close. But we always checked out Stanleys to admire all the glistening shiny rainbow colored diamonds and the oooh's and ahh's of people purchasing very beautiful artistic ,one of a kind fantastic,( make your fiance gush,and cry for being so happy. Diamonds last forever as do the happy times you will remember till eternity....... read more

Where do I even begin?? The amazing custom ring, the wonderful and friendly customer service, the attention to detail?? Stanley Brown has it all!! When my boyfriend and I started looking for engagement rings I saw a lot of elements I liked but couldn't find "the one". I stopped in Stanley Brown (after seeing the excellent yelp reviews) and the staff was so friendly. I went back a few days later with my boyfriend and we started the process of designing a custom ring. I had so many details and ideas and Bruce really helped me sort out what would look good and what would work and what wouldn't. He was so patient with me even though I was always changing my mind or adding in another detail or calling with random questions. He took us through the process and found us a beautiful diamond. I didn't see the ring completely finished until my boyfriend (now fiance!) proposed. IT'S AMAZING!!! They got every detail and understood my big picture vision of what I wanted in the ring! I can't stop staring at my beautiful ring. If you're looking for an excellent piece of custom jewelery and friendly service with it, Stanley Brown is a must! We will be going back for our wedding rings. A big thank you to Bruce and his staff for taking the time to work with us and make my dream ring become reality! read more

I remember coming in with my mother when she worked across the street at the popular German deli, Meyers, back in the 60's and 70's. 40 years go by (rather quickly, I may add) and I have the opportunity to go back in for a rather mundane battery install in my watch. Werner, who like me is German, is old world trained and it shows in his craftsmanship. While waiting I noticed a beautifully crafted ring in the form of the head of a Scimitar-Horned Oryx. My wife and I are avid travelers and love seeing wildlife. I thought this perfect for her. The folks at Stanley Brown are top drawer. Been here for I believe 100 years. Debbie and her crew can't be surpassed for knowledge, attentiveness, without being overly so, and helpfulness. I recommend them without reservation. read more

Really fantastic work and excellent customer service! The store front is a little older, but don't be deterred. Their prices are so much better than other places. Plus, the work was done quickly and came out beautifully. Shauna help me put together a necklace with a loose stone that I had. I wanted something modern and minimal, and she understood exactly what I was going for. Super happy with the results and I will definitely use Stanley Brown Jewelist again in the future. I recommend this place! read more