We have been coming to this practice for the past 17 years for our daughter and 12 years for our…read moreson. Dr Tsai and Dr yang have been great with my kids. Very patient and talks them through everything they are doing.

My First Experience When I first came with my three kids, I…read morewasn't fully updated on their records since my wife usually handles those visits. Despite that, the staff showed great patience with me and my children, guiding us until I had all the information about what my kids needed. I also noticed how comfortable my kids were, which reassured me that they had already enjoyed positive experiences here before.

Very patient with my baby. The Dr was kind and explained everything so I could easily understand.read more

Overall a great experience. Made an appointment request online and worked out the papers via their…read moreApp. We are in stone ridge, so the location was super convenient (especially since his pediatrician is in that building as well)- always has parking and is literally up the street from us. It was the first dentist appointment for my son, so I was a little nervous (dentist + a stubborn 2 year old is always a challenge) but everyone there was wonderful. The waiting area was clean, with just the right kind of toys (entertaining for him but easy tell they were kept clean). They did a covid survey via text and checked temps, had you sanitize hands, etc. The appointment itself was great- she had all kinds of tricks to win my son over (even a balloon sword she made with the little air gun). She was very patient and sweet with him. The environment was very kid friendly, and he even got a prize at the end. Overall, we are looking forward to future visits. Highly recommend this office- especially if you are nearby.

La atención es muy buena, trataron a mi hijo con mucho cariño y paciencia…read more Se entendió el diagnóstico y los procedimientos a seguir.

Amazing customer service! The office is clean, bright, and welcoming with a cheerful vibe. We had a…read moregreat experience at PDC.

I had a very disappointing experience with Stone Springs Family Dentistry in Aldie…read more I went in for two crowns, and the dentist, Dr. Grossman, was very rough during the procedures. It made what should have been a routine experience unnecessarily uncomfortable and stressful. On top of that, I was referred out for a root canal to an out-of-network specialist without that being clearly communicated to me. This ended up costing me significantly more than expected. Because of this referral, I quickly exhausted my insurance benefits and was left paying much higher out-of-pocket costs. To make matters worse, when I raised concerns about this, the office was not willing to take responsibility or work toward a resolution. I was still charged an additional $647, which they would not waive despite the circumstances. Overall, this experience was frustrating both from a care standpoint and a financial transparency standpoint. I would strongly encourage others to ask detailed questions about referrals and insurance coverage before proceeding here.

This review reflects my personal experience only, but I feel it's important to share. I went in for…read morea simple routine cleaning with no pain or symptoms. I expected a normal appointment, but I was told I needed deep cleaning, four fillings, and even molar extractions. At checkout, I was suddenly informed that the practice was out-of-network, even though the person who booked my appointment had checked my insurance. This should have been disclosed upfront. I cancelled future appointments because of this. A couple weeks later I felt food getting stuck in one tooth, so I asked for my exam notes and X-rays so I could see an in-network provider. I only received the X-rays -- no clinical exam notes -- which meant I couldn't take that information to another dentist. This made me feel stuck and forced to return. On November 12, I went back for what I believed were simple fillings that I was quoted around $260 for when making an appointment. After I was already numbed and lying in the dental chair under anesthesia, the dentist told me out of nowhere that I now "needed a crown" instead. The billing staff then told me the cost would be around $1,900. I was shocked and confused, especially because I could barely speak clearly due to the anesthesia. When I questioned it, instead of explaining anything medically, I was repeatedly told about payment plans. I sent the billing staff back THREE separate times asking for clarification, but each time I felt more and more pressured. At one point, I was told that because the holidays were coming, the office would be closed for two weeks -- and if I didn't get the crown right now, I might end up with an emergency. Hearing that while numb, unable to fully process, and already anxious made me feel scared and trapped. I did not feel like I was given a real choice in that moment. I ultimately agreed because I was frightened and overwhelmed, not because I was comfortable with the treatment plan. Only after getting off the chair did I notice more concerning things -- the discount I was told about was not honored, the charges were confusing, and none of the explanations made sense. I left the office feeling taken advantage of during a time when I was vulnerable and unable to advocate for myself fully. No patient should ever feel pressured into a costly procedure while under anesthesia. I hope this office truly reevaluates how they communicate, disclose costs, and treat patients who simply want honest information and options.

Smilez Pediatric Dental is the kids' version of Loudoun Dental Associates. Seeing the dentist as a…read morekid eons again was not a fun experience. I swear the dentist had a sadistic side to him. Fast forward decades later and wow has dental care evolved for children!!! For example, take Smilez. They do all they can to ease children's fears. They offer nail polish and temporary tattoos. They have a creative photo area and iPads. They play music and have fun colors. I am jealous! For the first exam, they take it SLOWLY. They follow the lead of the child. It's more of an orientation to dental care. They explain the tools and try to make it as fun as possible. They understand that the first dental experience sets the tone for the rest of the patient's life. If the child is inconsolable, they offer quiet rooms. If the parent is inconsolable, they offer a quiet sitting room. Or better yet, they offer cleaning for the parent at the same time as the child is getting his or her exam. Taking care of one's teeth from childhood is crucial for maintaining healthy teeth and gums into adulthood. I highly recommend Smilez for kids and Loudoun Dental for adults (the two places are connected by a hallway).

Don't even schedule appointment time that works for your family because they will change it for you…read moreto a different time. After the 4th or 5th time of them changing my kids scheduled appointment times we found a new better pediatric dentist that doesn't keep changing and postponing my kids doctors appointment. My kids haven't been to the dentist in 9 months because Smilez Pediatric Dental keeps changing the appointment times for my kids visits and management is a joke.

I adore this dentist. Every time I come here, Dr. Nikta is thorough with her work. She truly seems…read moreto care about her patients and it shows in her demeanor. The front desk woman and the dental assistants are also very professional and kind. I actually enjoy coming here for my cleanings! The atmosphere is also very clean, calm, and pleasantly decorated. When you're sitting down for your treatments, they always have the windows open for a beautiful view of outside, and a TV with soothing music and imagery to look at. I live in MD now and still choose to drive 50+ miles to come here rather than find another dentist because they're just that good. Dr. Nikta is a sweetheart and I'd highly recommend them for dental care. I have no plans to change dentists just because my experiences here have always been consistently pleasant.

Dr. Nikta provides excellent dental care, and we are very satisfied with the treatment…read more However, our experience with the front desk and billing process was very disappointing. Although we had active insurance, we were still sent a bill. When we contacted the office for clarification, the front desk staff were not helpful and came across as rude and dismissive in their responses. Each time we asked why our insurance had not been applied, we were repeatedly told that updated insurance information should have been provided at check-in, even though we had already submitted it. When we tried to understand the situation, our concerns were not properly addressed and the communication felt unprofessional. We then contacted our insurance company directly, and they confirmed that no claim had initially been submitted by the office. The insurance company later handled the matter, and the claim was processed, resulting in a zero balance. We hope the office improves its billing procedures and front desk communication, as this experience did not reflect the quality of care provided by the dentist.

Dr. Bautista has helped myself my wife and my daughter on a number of occasions. Can't say enough…read moreabout his bedside manner. I find the entire operation while run with friendly individuals

My family and I have been patients here for just over a year, and we have generally had really good…read moreservice here. My wife just underwent extensive dental procedures and we were pleased enough to spend several thousand dollars at this clinic. However, on my most recent visit, an extremely disturbing and inexcusable practice was witnessed and directly affected me, as the patient. While waiting in the lobby to be called back for my cleaning, my dental hygienist, I don't recall her name, but she speaks with a some-what central European accent, walked out into the lobby area accompanying her prior patient. She then called my name, and walked over to the lobby computer to check that my name was correct. She used the keyboard and mouse at the lobby computer. She greeted me and escorted me to the patient cleaning room. When we arrived in the dental exam/cleaning room, she began to ask me a series of questions, typed and used the mouse on the cleaning room computer, then checked my blood pressure. She then handed me safety glasses, placed the protection bid around my neck, and began to handle the tools from under the plastic that were to be placed or used in my mouth. I immediately stopped her and stated, you have had those gloves on this entire time. Aren't you going to change your gloves?! She then said no, this room is clean. I then mentioned to her that I watched her walk out with her prior patient, wearing the same gloves, check the lobby computer wearing the same gloves, and started preparing and touching everything in the room, including the tools that would be placed in my mouth, all while wearing the same gloves. She then started making some rambling excuses, like no, no, I cleaned this room, and you don't have to worry. After much debate, she finally stated "fine I'll just change them." I said what about the tools? She said "what?!" I then said, this place has certainly changed in hygiene and cleanliness since my family first started coming here a year ago, and she replied, "maybe it is time for you to find somewhere else to go!" Needless to say, I was shocked, but she wasn't wrong. So I immediately got up from the chair, and told her she is exactly correct and I'll let her Manager know that she told me to go somewhere else. She then started laughing loudly, it was so strange, but disturbing at the same time. I reported this interaction with the front desk staff. They were very professional and sympathetic but unfortunately, the Manager was not in this particular day, and I was told that the Manager would call me the next day. It has been more than 3 weeks at the time of this posting, and I haven't had any contact from anyone at the clinic. While I find this practice to be extremely disgusting, what I find even more appalling is the hygienist's decision to debate a glove change with a patient, to out-loud laugh at me when I displayed my concerns and frustrations, and this clinic's lack of attention or concern to an extremely serious patient safety matter that can lead to the spread of bacterial or viral infections. It was clear that she had worn the same gloves with her prior patient and was attempting to use those same gloves with me. Disgusting! So now, and since I don't know what they have done to address this violation of the required workplace and patient safety standards, I am moving forward with notifications to OHSA and the state and local health department's oral health program. I hope in the meantime, no one gets Herpes or Meningitis from this place!

Been to 4 dentist my whole life and there has always been a reason for me leaving the first 3. This…read moreplace is very professional, clean, organized and the dentists and cleaners know what they are doing. Have not found a reason to quit this place. Fun fact the chairs massage your back. Solid 5/5.

Love Love the staff here. Never had any problems with anything. They are sooo nice. It is nice that…read moreI can schedule my husband and I at the same time to do our cleanings.

So I went to Dr. Mahgoub for cleaning, ended up needing 4 fillings and a crown. Honestly, I thought…read moreit was gonna be a whole big stressful thing but it was actually super smooth. He's calm, explains everything, works fast but not rushed, and I didn't feel any pain during the work. The office is very clean, like really clean. Everything looks new and taken care of. And big plus he never made me wait. Every time I go, they call me in right on time. That alone makes me trust the place more. The staff is mostly friendly. A couple are extra nice, a couple just do their thing. But no bad vibes or anything. Overall the place just feels relaxed and professional. I feel like I'm in good hands there. No one tries to push extra stuff, just real work, done right. I'm glad I found him. If you're looking for a good dentist, I'd say go for it.

From the owner: Loudoun Innovative Dentistry in Arcola and Brambleton, VA, led by Dr. Abdullah Mahgoub, is a…read morefamily-friendly practice offering a wide range of dental services. With a commitment to personalized care and using advanced technology, our team offers comprehensive dental solutions for patients of all ages. Serving Arcola, Brambleton, Ashburn, Stone Ridge, South Riding, Broadlands, Moorefield Station, Dulles, and other area neighborhoods.

I went to Elan Dental for a filling. They completed the filling on one side and scheduled another…read moreappointment for the other side. However, when I arrived for my next appointment, they claimed I did not have an appointment for the filling. Instead, they had scheduled me for a deep cleaning, which I never agreed to. During the visit, they pressured me into getting the deep cleaning, insisting that it was necessary before they could proceed with the filling. They also threatened to charge a cancellation fee if I refused. When I asked to continue my original treatment and complete the filling as planned, they flatly refused. They made it clear that unless I agreed to the deep cleaning, they would not proceed with my treatment and would impose a cancellation fee. This experience made me feel that they are highly unprofessional and more focused on making money than providing honest, patient-centered care.

My family has used Elan Dental for the past 3 years. The culture in this practice from the front…read moredesk staff to the chair side care providers is simply one of the best we have ever experienced. They are always prepared for our visits, estimates are prepared ahead of time and provided in writing meaning there are never any surprises and you always know what to expect before your visit. The care from the hygienist, chair side assistants, and Dr. Kwon is equally impressive! I spent 30 years in the Navy and I've sat in a lot of dental chairs during that time, Dr. Kwon's skill and quality of care is second to none! No one cares how much you know until they know how much you care! Elan cares about my family and we plan to be loyal customers well into the future. Thank you Dr. Kwon for your leadership and positive care culture provided by your team!