Dr. Bautista has helped myself my wife and my daughter on a number of occasions. Can't say enough about his bedside manner. I find the entire operation while run with friendly individuals read more

My family and I have been patients here for just over a year, and we have generally had really good service here. My wife just underwent extensive dental procedures and we were pleased enough to spend several thousand dollars at this clinic. However, on my most recent visit, an extremely disturbing and inexcusable practice was witnessed and directly affected me, as the patient. While waiting in the lobby to be called back for my cleaning, my dental hygienist, I don't recall her name, but she speaks with a some-what central European accent, walked out into the lobby area accompanying her prior patient. She then called my name, and walked over to the lobby computer to check that my name was correct. She used the keyboard and mouse at the lobby computer. She greeted me and escorted me to the patient cleaning room. When we arrived in the dental exam/cleaning room, she began to ask me a series of questions, typed and used the mouse on the cleaning room computer, then checked my blood pressure. She then handed me safety glasses, placed the protection bid around my neck, and began to handle the tools from under the plastic that were to be placed or used in my mouth. I immediately stopped her and stated, you have had those gloves on this entire time. Aren't you going to change your gloves?! She then said no, this room is clean. I then mentioned to her that I watched her walk out with her prior patient, wearing the same gloves, check the lobby computer wearing the same gloves, and started preparing and touching everything in the room, including the tools that would be placed in my mouth, all while wearing the same gloves. She then started making some rambling excuses, like no, no, I cleaned this room, and you don't have to worry. After much debate, she finally stated "fine I'll just change them." I said what about the tools? She said "what?!" I then said, this place has certainly changed in hygiene and cleanliness since my family first started coming here a year ago, and she replied, "maybe it is time for you to find somewhere else to go!" Needless to say, I was shocked, but she wasn't wrong. So I immediately got up from the chair, and told her she is exactly correct and I'll let her Manager know that she told me to go somewhere else. She then started laughing loudly, it was so strange, but disturbing at the same time. I reported this interaction with the front desk staff. They were very professional and sympathetic but unfortunately, the Manager was not in this particular day, and I was told that the Manager would call me the next day. It has been more than 3 weeks at the time of this posting, and I haven't had any contact from anyone at the clinic. While I find this practice to be extremely disgusting, what I find even more appalling is the hygienist's decision to debate a glove change with a patient, to out-loud laugh at me when I displayed my concerns and frustrations, and this clinic's lack of attention or concern to an extremely serious patient safety matter that can lead to the spread of bacterial or viral infections. It was clear that she had worn the same gloves with her prior patient and was attempting to use those same gloves with me. Disgusting! So now, and since I don't know what they have done to address this violation of the required workplace and patient safety standards, I am moving forward with notifications to OHSA and the state and local health department's oral health program. I hope in the meantime, no one gets Herpes or Meningitis from this place! read more

Follow up review. This practice continues to impress me. The hygienists are friendly and thorough. Front desk staff always cordial. I chipped my front tooth and was able to come in the same day to have the sharp edge evened out. I talked with Dr. Young Kim and decided to get veneers on my top two middle teeth and one adjacent to that. Dr. Young Kim is AMAZING. He is a kind, patient centric, and detail oriented dentist. He wants your teeth to look as perfect as can be. He is encouraging (I am typically very anxious about any dental treatment) and gentle. I am one of those patients who asks a lot of questions and he answered them all in detail. This included questions in the office as well as email correspondence. He radiates calm, respect and competence. Top notch!! read more

Came in for a crown was really nervous Erika walked me through my process and I felt really comfortable with her and her amazing attitude. Got my Smile back thanks LDA read more

As someone who HATES going to the dentist, I cannot recommend LDA enough. From the minute I walked in, to far after I left, I was completely at ease. From the girl at the front desk, to the hygienist, to the dentist, everyone was incredibly friendly. If you are on the fence, just give them a call and let them take care of you. read more

From the phone call setting up an appointment to walking into Loudoun Dental Associates to checking out, my experience has been remarkably pleasurable. Even the X-rays weren't bad. The hygienists do an excellent job. read more

Loudoun Dental Associates - Lobby seating 12 - General Dentistry Near Me - Sterling, Virginia

I am a self-professed wimp when it comes to anything associated with a dental visit! However, a NEW day has arrived for this chicken. First, Dr. Batista is an amazing professional who performed 2 route canals and an extraction with a root the length of a baseball bat. In addition the entire staff are warm, inviting, friendly, knowledgeable, and funny. They have a gift for making the dental experience FUN!!! So THANK YOU Dr. Theo Batistas, D.D.S., Melissa: Assistant; Melanie: Front Desk; Lindsay:Office Manager; Mariah: Dental Assistant. I THINK I forgot a very special woman who assisted Dr. Batista. Please call Loudoun Dental Associates for quality read more

Loudoun Dental Associates - General Dentistry Near Me - Sterling, Virginia

I've been a customer at Loudoun Dental Associates for a few years now. Up until 8/16/22 I loved this place, but I don't think I can bring myself to go back after this. I went in for a couple of fillings with Dr Batista (owner). When he started numbing my mouth he asked me if other dentists in the past have had trouble getting me numb and in 21 years they have not. He began poking me numerous times and it wasn't working immediately so he did it again and in total poked me nearly 10 times. On the last attempt he accidentally squirted a bunch of the anesthetic in my throat. Within 10 minutes my heart began racing and I felt like I was gonna pass out and I had to sit up. He said for how much he gave me it's normal from the adrenaline in it. I wish I would've made them stop there and left but I just told myself it's fine. Then the nightmare of the fillings started. They were the roughest and most unpleasant fillings I've ever experienced. The tech he was working with kept being retold numerous times what to grab, both of them kept stabbing me at the corner of my lips with the tools, my mouth was so filled with water at one point a pool of it rushed down my face into my neck and shirt. The hour I was in the chair felt like it was never ending and at some points I was fearful and questioning if I would leave without needing emergency assistance from their negligence. Yes, it was THAT bad. After they were done my fiancé and I went to check out only to figure out they did the wrong work for that day for him. We had scheduled it to do fillings first for a reason and they bypassed what was agreed upon. To not feel like I had paid to be tortured that day I told them to just bill our insurance. I was so mortified from my experience I could barely speak and the finance lady was very rude and condescending. She felt the need to remind me that dental procedures can be uncomfortable, but that didn't change my mind as I've had lots of things done elsewhere with no issues like this. To make matters worse when I got home the numbness wore off and it felt like someone punched me in my jaw. I looked at my teeth and there were blood blisters between them and my gums were sore, swollen, and bloody I assume from the needle. I also had 2 cuts on my lips from them stabbing me with the tools. Attached are some photos. I felt worse after these routine fillings than I did when having 4 impacted wisdom teeth removed. I also couldn't open my mouth fully to eat for hours because it was so painful. I can't believe I accepted this terrible treatment. I have happily driven from my home over an hour away to come here for the past few years. I cried almost my whole drive home I was so distraught. read more

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I came here in April 2017 and got a few procedures done including deep cleaning and fillings. My procedures were performed by Dr.Yavrom, she was a compassionate young dentist. First thing I didn't like that i was informed after my procedure visit that the doctor u just had a procedure with is leaving practice this month, i didn't like the other dentists so i had to rush all my treatments in one month because they had me sucked in after the first procedure. The other reason for one star is related to there billing department. They charged me after every visit and i paid my portion of the payment in full every time i left. After a month later i receive a bill of $71.80 with no code or description stated on the bill ( a blank bill with no amount picture included) I called my insurance i had an insurance agent explain to me every single claim they filed and it turned out i have paid them $633 out of my pocket when i only owe them $484.80. I have a great insurance they took care of the most part, so technically Loudoun Dental Ass. owe me $148.20. I talked to Meloney in there office staff member, first they acted like i still owe them $71.80 (The audacity ) then they told me they will look into my claims. After that complete silence on there behalf (crickets..) I called back a month later i did entire math myself over the phone with there front desk lady and basically told her i got all my claims printed and credit card receipts to proof. After many calls they told me yes i am right i will get my refund of $148.20, which to this date i have never received. Initially i was planning to come back for my crown but after this i am never going to return. Last advice: Beware of all the extra charges including bills sent in the mail and check your insurance claims online they overcharge. Update review: September2017 loudoun dental assocites read my review contacted me immediately. I appreciate them apologizing, lindsay took the matters seriously cleared the dental claim and refunded my remaining balance. read more

We've been going to Dr Batistas for a number of years. He is available at three locations Loudoun, Gainesville and Manassas. It's very easy to get an appointment. His staff is very friendly and very accommodating. The office is very convenient and ample parking. They also have emergency hours and early or late appointments. read more

Do not go this office. The staff is horrible. I was late by 8 minutes to my FiRST appointment. She said only partial work can be done and the actual cleaning has to be done later. But she called me few minutes before and never told me that if I was late, the work has to be re-scheduled. I could have rescheduled over the phone and did not have to hurry up and take safety risks while driving. Very rude and non-cooperating staff. Melanie was horrible! DO NOT GO. I did not even had the opportunity to meet the dentists. I just left when I heard about rescheduling from Melanie. But it scared the hell out of me if the office staff are like this! Very unfortunate! read more

Dr Batistas was so patient with me. I have one tooth that is impossible to get numb and he we slow and checked with me constantly to ensure that I was feeling no pain. This Dental office has been great since the first time I went in with a painful tooth. They are compassionate and easy going. read more

Dr. Theo Batistas & his staff are absolutely wonderful!! My hubby & I couldn't be happier that we finally found a great Dental office with an attentive, compassionate, knowledgeable, friendly & professional staff. We highly recommend this Dental office to everyone without any reservations. Keep up the great work & thanks so very much for being such a great dental office & we wish you much continued success!! ;-) Rosie & Ed read more

Best dentist I have ever been to with exceptional customer service starting with ladies at the front desk to the professionals in the back. Highly recommend to everyone. read more

Loudoun dental associates is a professional environment that always puts the client first. I recently underwent an oral surgery in which Dr. Batistas removed four of my wisdom teeth. I was in and out of the office in less than an hour, without any of the pain usually associated with the procedure. Dr. Batistas even texted me to ensure my recovery was going as planned. I highly recommend this establishment for any procedure. read more

Dr. Batistas is personable, competent, and takes the cringe out of your average dental appointment. The entire staff is lovely as well. Masooda assisted Dr. B for my appointment today and was especially pleasant. I hope to see her again as well. I wholeheartedly recommend Loudoun Dental Associates! read more

I would not recommend Loudoun Dental Associates (LDA). I have been going to LDA for my normal cleanings twice a year for almost 2 years after switching from another dentist. In doing so, a full comprehensive scan was completed during my initial visit. I had discoloration in one of my teeth, and it was discovered that the tooth was dead due to some traumatic event in the past. During the next two years, I've been getting my normal cleaning and X-rays by the dental hygienist, and "follow up" check by the dentist. In my last visit, they did not notice anything wrong with the X-rays until I asked about the discoloration again. Dr. Pham identified that there was an infection, and recommended immediate treatment. He seemed to be in a rush, but that is just my personal opinion. He identified a treatment plan, which included major work, such as a possible crown or root canal. I was never able to get a true plan until I arrived to my scheduled appointment on 12/31/19. I chose to perform the root canal the day of the procedure. Dr. Pham proceeded with the root canal, but hit a blockage while drilling. He then decided to look at the X-ray and noticed that calcification had developed in the tooth. I'm not a professional, but wouldn't a dentist look at the X-rays prior to performing a procedure. Even after reviewing the X-rays, he attempted to drill again, looking for an opening to perform the root canal. He hit the calcification again during the second attempt. Dr. Pham was essentially guessing or exploring when he attempted the root canal. After the second attempt, he recommended a specialist and indicated that the endodontist may have to treat the infection from above the tooth/gum line. I sought a second opinion, and the dentist immediately indicated that they would not have performed the root canal as the calcification should have been found in the X-rays. The new dentist referred me to an endodontist that would specialize in treating the infection. The endodontist successfully removed the infection, however, with the multiple attempts of the root canal and drilling, it has left a large hole in my tooth. The endodontist now is recommending a crown because of the structural damage caused by the attempts by Dr. Pham. I would recommend LDA. read more

Dr. Choi and his staff are friendly, knowledgeable, and thorough. Had an initial exam and cleaning today...it went as great as it can be at a Dentist office. I am glad it's new, close to home, easy to get into, and plenty of parking. Don't hesitate to schedule with this practice. read more

Dr. Choi and his staff did a phenomenal job! Great experience in a comfortable setting and great location. I definitely recommend LDA.

Beware of billing practices, very dishonest, patients need to check the bill. One star is for good procedure service, will never go back.

Front desk was extremely helpful in getting checked in, and pretty much the most outstanding dental cleaning I've ever had! I would recommend Loudoun Dental Associates in a heartbeat. Professional, easy, and extremely knowledgeable associates here. 2 thumbs up! read more

Great service from Dr Baptist and team! Made me feel comfortable! Keep it up! I have had the same level of service whether it's cleaning or filling! read more

I've been going to Dr. Batistas for about 8 years. He's got locations in Sterling, Gainesville and Manassas. I love his new location in Sterling (Dulles). I had 2 dental implants in the last few months and Dr. Batistas and his staff took great care of me. Dr. Batistas has a friendly personality and so does everyone he employs. He's the best Dentist in Northern Virginia and has taken many awards, including 2016 Best Dentist Award by Northern Virginia Magazine. I have had extensive dental work. Dr. Batistas is, by far, the best Dentist I've ever had. BTW....a bonus about his Sterling location---it's in a shopping center with lots of great stores / restaurants. There's plenty to do if you're waiting for a patient at the Loudoun Dental office. read more

I feel like I should issue this follow up on Loudoun Dental Assoc. Within a week of writing this I received a call from Dr. Davenport telling me that they take my feedback very seriously and that they were going to make everything right. And they did. I found the way they remedied this problem very assuring that they care about the patient and want to keep the patient coming back. I will give them another chance and was very pleased with the action they took. read more

Had a very bad experience with Dr. Choi. He made me wait 30+ minutes without checking back so I left he saw me leave but no attempt was made to even ask why I'm leaving no explanation no apologies. Second time I had an appointment with him on a Friday 4:30pm and his office called me at 4:25pm just to cancel I was told he is not feeling well. Please think hard before you make an appointment with this dentist. So wrong I think he picks and chooses his patients. read more

I have never written a bad review for anything in my life. I am not a constantly disgruntled personality; on the contrary, I have been criticized for being to dismissive of shortcomings in the past. I went in with my wife for a cleaning, having recently aquired dental insurance through my employ as a teacher. The dentist said that I needed four fillings and that my wife needed one filling and one crown. They told me the filings would be covered by insurance after a deductable. I paid $400 at the time of the work, which was performed by Dr. Batista. Later that night, when the pain killers wore off, I discovered that one of the teeth was never filled. I was brought back in the next day, the pain increasing by the hour. They claim that is must have fallen out and I did not notice it. Either way I was not pleased, but not much perturbed; accidents happen. I was the next day to a second dentist. I was somewhat concerned when I overheard her asking her staff in the hallway why I was not being given to Batista who had started the work and logically was the one best suited to finish it. She put in the filling and sent me off. By this time I was swollen and in considerable pain, consuming 12-16 Advil per day to cope. After the pain did not subside in a week and a half, I asked to be seen again. I was presented to yet a third dentist. They said they were not sure what the problem was. They ground down the filling hoping it was just a bad bite. By this time I was getting tired and worn down by the pain. One week later with no improvement, and at this point having experienced over three weeks of pain, I was seen by Dr. Batista, who prescribed a fluoride rinse which did in a day cause the pain to subside. I do not believe that I was handled particularly well. I would have been grateful of Dr. Batista seeing me himself after the botched fix, particularly as it seemed to be a simple matter to clear up the pain. Instead, I was shuffled around and forced to endure weeks of pain and then charged ful price. It turned out that my insurance would only cover metal fillings, and I was landed with another bill for $400. For this splendid care I payed $800 out of pocket, my request for a discount being denied by the staff, even though they said I was covered, and even though their standard of care was poor. They smile sweetly, but their actual level of care as expressed in action, is deplorable. I would not recommend the establishment to anyone. I am sure many had better luck due to circumstances that did not test the integrity of the doctors or staff. My own circumstances, however, revealed a distinctly utilitarian and self concerned character to the practice. read more

The office staff was very personable and attentive. The dentist took the time to explain my sons X-rays.

I just had my first check up and cleaning after 10 years not seeing a dentist. Dr. Choi and his staff were very welcoming. Overall, I had a great experience. I would highly recommend Loudoun Dental Associates. read more

Dr. Choi was so great. He went through every step of his work and made sure everyone was on the same page. I look forward to going back there in 6 months! read more

i have been looking for a dentist for a while. i emailed specifically saying i wanted a dentist that handled double insurance and that i did not want to pay anything up front. they told me that it was fine to come in. i had this confirmed at least 3 times after i cancelled the appointment after reading information on their website about having to process the 2nd insurance myself. I got in yesterday and overheard the front desk clerk explaining to another patient how they will bill the 1st insurance and reimburse her what the 2nd insurance pays them, thereby expecting her to pay up front. Exactly what i DID NOT want period and what i told them i did not want. when i got up and told them that, they said, this is a consult, it won't be that, said if i get ANY work done, it WILL be that and said cancel my appointment and walked out. She then also told me - "that's how ALL dentists handle double insurance" - which is not the truth - my old dentist - before he retired - did NOT do this - or i would not be looking for a new dentist! I will not be going back and will not refer them to anyone. They clearly can't listen to their patients requests or what they want or need. read more