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    Granite Bay Veterinary Clinic

    4.4 (81 reviews)
    Open 8:00 am - 6:00 pm

    Services - Granite Bay Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Pet boarding

    Granite Bay Veterinary Clinic Photos

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    Recommended Reviews - Granite Bay Veterinary Clinic

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    Julee R.

    Let me save you the time, find another vet! Granite Bay Vet has the absolute worst customer service I have ever experienced. So bad that I took the time out to write this. (which I have never done.) First of all, pulling into their parking lot a piece of metal from their building (their building is currently under construction) punctured the driver's side rear tire on the sidewall and instantly caused a flat tire. I mentioned this the multiple staff members (including the vet, the office manager and the vet assistant) at Granite Bay Vet, with them having zero respect for me or my car. (Thank goodness another patient there helped me with my tire so I could get home because the staff there could careless.) Instead, they said "We will make sure this doesn't happen again." Next, the reason for my visit. I took my German Shepard here for his rash. He gets it very often and has been to multiple amazing vets who have helped him. His condition is ongoing due to allergies. We just moved to Granite Bay and I wanted to find a vet to get established with. The vet went off of everything my old vet had in the records and didnt even treat my dog. When I called to make the appointment everything seemed great. The lady on the phone told me they have to charge me $65 for the visit but the fee will also include anal gland cleaning and nail trimming (I told her we only need the nail trimming). However, when we came to his appointment they wanted to charge me another $12 for a nail trim. I mentioned this to the office manager and she told me how I was wrong and attempted to tell me why I am wrong. I then told them to give me my dog and I don't want them treating him for anything. They don't seem to know what is up or down at this place. No way was I going to trust them to help my dog. Obviously, this place is a mess. There is no accountability on their part, nor is any of their staff on the same page with each other. Do yourself a favor and go somewhere else; save yourself the headache. Update: refund for a visit and new tires. I appreciate the business stepping up and taking accountability after emails, phone calls, and my Yelp review.

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    1 year ago

    I've been taking my cat here for a few years and have had nothing but good service and care! Highly recommend them.

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    5 years ago

    Caring and compassionate and really takes care of your pets like they were their own. Always pleasant and helpful!

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    Ask the Community - Granite Bay Veterinary Clinic

    Review Highlights - Granite Bay Veterinary Clinic

    I was recommended to Granite Bay Vet from a coworker and I just love Dr Bradley and all the staff I have encountered.

    Mentioned in 29 reviews

    Read more highlights

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    Sierra Ranch Veterinary Clinic

    Sierra Ranch Veterinary Clinic

    4.4
    (138 reviews)

    I moved to this veterinary clinic due to my preferred vet being overloaded and difficult to get…read moreappointments with. The reviews here seem to be glowingly positive and I wanted to support a local business. Sadly, I was greatly disappointed. My concerns and reason for visit were consistently not taken seriously. For example, when I brought my pet in with upper respiratory issues, I was told "it's not that bad." Well, if ignored, it is actually /is/ that bad. Repeatedly, I sensed a hesitancy to treat my pets' issues proactively, and found the bedside manner here to be sorely lacking. I brought in my pet with symptoms consistent with an upper respiratory infection. Instead of any antibiotics, I was prescribed steroids and an inhaler, which were consistently ineffective. Unfortunately, I allowed this to go on for far too long at this vet and should have listened to my instincts. Three months into this treatment (still without antibiotics), I was told that since my pet didn't respond to steroids, "it's probably cancer" and told to get in with a specialist asap (and that it would be many thousands of dollars). I'll admit I do not have a PhD, but this doesn't seem like very scientific diagnostic criteria to leap to cancer. I fully acknowledge that the realm of veterinary medicine is vast and we still don't know that much about the body in the grand scheme of things, but being consistently ignored and then leaping directly to cancer seems like a stretch. I sought a second opinion at my previous vet, who agreed that leaping to cancer without diagnostics was kind of cruel to my mental health. They promptly issued antibiotics. I also scheduled an appointment with internal medicine elsewhere out of fear from hearing the "cancer" word thrown around. Sure enough, there was a bacterial infection that should have been treated with antibiotics. Due to the delays and not prescribing an antibiotic, the bacterial infection was allowed to go on far too long, resulting in bony destruction. Despite the vet claiming I needed to urgently get my pet in with internal medicine, we still experienced lengthy delays getting copies of my pet's medical records--unfortunately, many internal medicine specialists will not schedule an appointment with you until they've received the records from the prior vet, which just led to further delays. The poor communication, poor attitude, and poor bedside manner further tanked my opinion of my experiences here. Dropping the "cancer" bomb on me with no diagnostics--rude and poorly handled, honestly. I also felt like there was a consistent attitude against me wanting to see the pricing before agreeing to treatment. It should be noted that I agreed to the treatments, however, we all know that in the veterinary and medical world, sometimes there's sticker shock when you see the price. I'd prefer transparency. Asking to see the pricing before committing to expensive treatment seemed to earn quite a few huffs and puffs from staff and the doctor. Overall, my biggest lesson learned here is to get a second opinion, particularly when the symptoms are downplayed for far too long and then the diagnosis suddenly leaps from "asthma" to "cancer." Trust your gut. This is just one example (definitely the most expensive) of my experiences here, but they were consistent enough for me to feel that this was a pattern.

    It was easy enough to schedule an appointment though I was very hesitant to pay their $69 fee that…read morethey will charge you before even seeing anybody. When I arrived at the vet, I was greeted by a receptionist who seemed overwhelmed as she was dealing with an angry customer over the phone and a full waiting room. As I sit there waiting patiently, I noticed a few ticks crawling around the waiting area after which I picked my dog up off the ground. VERY unsanitary. When it finally came down to checking in, I was told that I "called in to cancel" my appointment which I clearly did not do as evidenced by my presence and my taking time off to make it to my dogs appointment. They were unwilling to fill my appointment in a timely manner and had given me an option to reschedule. This place is obviously overbooked, understaffed, and impersonal, all of which screams production line $$$$. Based on the sanitation, unprofessionalism, and inability to make up for their staff errors, I would not recommend this place. You are better off going to a place with more personal, courteous care.

    Granite Bay Veterinary Clinic - vet - Updated July 2026

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