After living in this area for ten years and seeing shop after shop after shop struggle with…read moresomething as simple as balancing tires it's a miracle to find this shop. We had tremendous and timely service from the Rexburg Car Shop. Having turned wrenches on and off for 35 years myself I was grateful to the Rexburg Car Shop for taking on a complicated repair which took a lot of very expensive shop grade tools to repair. They were fair in their pricing and the warranty on the parts and labor is for three years, not just one year.

Came in for a tire rotation and somehow ended up with a bill for "quantum alignment recalibration"…read moreand a "left-handed screwdriver adjustment." My car doesn't drive better, but I think it's now transmitting signals to the moon. The mechanics spoke in riddles, the waiting room smelled like regret, and I'm 90% sure I saw someone summon a wrench from thin air. Either I walked into a repair shop or the headquarters of the Illuminati. Anyway, my check engine light is still on--but at least now it blinks in Morse code. Probably spelling out "RUN."

We are writing this review due to our disappointment in our recent visit to grease monkey. My…read morehusband took our car to get an oil change and asked them to check our brakes. I want to preface that we asked for a brake check because my husband drives over teton pass for work everyday so we wanted to make sure they were in the safe level. We did not ask for a brake check because we were experiencing any issues with our brakes. We received a call and were informed our back brakes were running into the low yellow zone so we asked them to replace them. Not once during this call were we notified of any issues with our brakes. We received another call later and were informed by the employee that they (grease monkey) had broken a part on the brakes and that were ordering a replacement part and our car would still be done today. My husband and I were both on the call and can confirm that the worker said that it was their fault the piece was broken. They called back having issues finding the piece. They sent an employee to IF to get a piece and the employee came back with the wrong piece.... Their solution was to take a piece not for our car and shave it down. This did not seem like a safe or reasonable solution to this problem. In fact it seems like a lawsuit waiting to happen. Because we had no other option and absolutely needed our car back we agreed. My husband asked for a discount on the oil change and service when picking up our car. We thought this was reasonable given we were told a few hours and they took the entire day. Not to mentioned they informed us they broke the piece. We were then told by the employee that the piece was already broken when we brought our car in. They were giving us a free brake which was more than enough. To recap: we drove our car in that morning with no issues. They couldn't put our car back together because this piece was broken.... So how was it driving fine before if the piece was broken... we were told by THEIR employee they broke the piece they then went ahead and went as far as to lie to us and say the piece was already broken Not to mentioned if it was really and truly 100% broken prior to being brought in why were they "giving us a free brake" Very disheartening experience and absolutely unacceptable service. We now have to spend additional money to take our car to an auto body shop to have our breaks check because they offered an unsafe solution and fixed our car with the wrong piece. A little accountability would have gone a very long way. Asking for a discount or a free oil change was more than reasonable. My husband and I have been using grease monkey for years as well as our parents and rest of our family. They just lost many reoccurring customers. I'll be the first too say we probably should have gone elsewhere for something as important as brakes. But as a company you should not offer a service if you cannot handle that service. When a service as serious as this is done wrong it not only risks that customers safety but other people's safety who are driving on the same roads. Just something to think about.

I had an extremely frustrating experience with Grease Monkey location #658. They somehow entered…read morethe wrong license plate number under my BMW, which caused mileage inconsistencies to appear on my Carfax report. The worst part is I have never even been to this location for service. I tried addressing the issue with the assistant manager, but instead of taking accountability or helping resolve the problem, she was dismissive and unprofessional throughout the interaction. A mistake like this can seriously affect a vehicle's value and history, so the lack of urgency and customer care was unacceptable. I expect businesses handling vehicle records to pay attention to details and properly correct their mistakes. Very disappointing!

I'm writing this a year later after I got some work done on my car. Service was great. They got it…read moredone within a week. Decent pricing. Receptionist can be a little rude & impatient... from what I remember. However, this is why it's a year later. They work that they did probably cause damage to my transmission, they either pounded in my CV axle or forced it in some way or another, because it's chipped, which means there's most likely metal shaving in the transmission oil. I have to flush out my transmission oil. It did hold for a year though. But I'm upset that I thought I had the problem fixed & now it is not, & I have to fix their mistakes. Which I now have to pay for again. I'm currently at another shop hoping that they can undo the damage that Jason's caused to my transmission. They used the wrong size nuts & bolts & that weren't screwed in correctly, it was loose. The drive nut wasn't on there correctly. This current mechanic showed me where. Use at your own risk...

This place is awesome! We dropped my sons car off and at first they said it would be a week and a…read morehalf before they could get to it which would not be in time for my son to be able to come home for Thanksgiving which I understood and felt was reasonable But then the next day I got a phone call, saying that they had completed it so that my son could go home for Thanksgiving, reasonably priced and miracle makers! They exceeded my expectations, I can't say enough good about these people. I highly recommend!

Honest fast work! Helped my son when he was in a bind, will be calling him from now on!read more

From the owner: We are a family-owned business located in Rexburg that brings Mobile Mechanic Services to areas…read morelike Idaho Falls, Rigby, Yukon, and as far as Ashton and Island Park near Yellowstone. We bring the option for you to service your vehicle with an ASE Certified Technician right outside your home. No more waiting on a waiting list or dealing with shops that either do not pick up their phone or want to charge an arm and a leg. We care about your vehicle as much as you do. We are here for you, so call or text us now!!

He was extremely helpful and offered to help me get a diagnosis for free the first time. He also…read morewas very thorough and good at explaining the options and possibilities of what could be possibly done and what would've best to do, not just trying to only upsell and get more out of me. He worried about the problem.

I reached out to Josh with potential issues with my car. He gave me suggestions as to what to do…read moreand try. I was very impressed with his ethics and willingness of educating me and problem solving first, instead of the usual, "let me take a look and charge you" pattern. Because of this, he will be my go to guy from now on!

After 7 weeks of lies and promises I got my truck back. Not fixed. After closing their doors in…read moreIsland Park, they delivered it on a car hauler. They first diagnosed it as a rear end failure, then a brake, or a wheel bearing. Always dangling a carrot in front of me that parts were on the way. Do not use Mcrae Repair!

Please avoid this guy at all costs. He preaches to be so kind and helpful but the minute you ask…read morefor updates, he will explode. Don't expect him to finish on time, keep to his promises, or deliver good customer service of any kind!!!! My husband asked him a simple question about if the work he did could have caused what was a minor leak to be bigger. I attached a screenshot of the type of customer service you are going to receive. No person working in this Industry should be allowed to talk to a customer like this. The professional thing to have done was not answer and waited till the morning. Instead this hothead decided that he was going to unleash all of his pent up frustrations out on us. Clearly he has some issues going on behind the scenes and it is bleeding into his business and mannerisms. This grown man has the temper of a teenager. Take your business elsewhere, it is not worth the money you might save. But who knows, he might cause you more damage than before. But we have a part to play here and we should have known better after the first incorrect diagnosis and the first couple mistakes with another car. So shame on us for going back to him.

My car broke down near Blackfoot, Idaho. I was able to limp it up to Rexburg with help…read more Rexburg Auto was able to find and fix the problem with in a couple of hours. They were very professional.

My son ran over an ice berm and ripped out the front under carriage including the oil pan on his…read morePrius. One quote was over $1,000. More than what we paid at Rexburg Auto Repair.

The people at UWrench are professional and super nice. I made an appointment to get my car fixed on…read moreFriday and it was done by Saturday. They called to make sure I want to proceed and I honestly was very pleased about the service. Also the price was hard to beat. If I have any other car repair needs while I'm here in Rexburg, I'll take my car to them.

I took my Yukon XL 1/2 ton to Uwrench to be diagnosed. They did an awesome job getting me right in…read more I had an idea what was wrong but needed to know for sure. They were quick and efficient. They gave me a detailed bid as to what I needed. A good price and break down as to all the parts and labor it would take to fix. They did exactly what I needed so I could get the parts and safely drive my vehicle. -I did get the repair done somewhere else. They gave me the information I needed to effectively get a second opinion and to know exactly what I needed. The information they gave me saved me a few hundred dollars.

I went to Point S today after getting a flat tire from hitting a pothole. I was already having a…read morerough day, but the team there fixed my rim at no charge and got me back on the road quickly. Their kindness and willingness to help really turned my day around. Great customer service and great people. Thank you, Point S!

I wouldn't take you vehicle there, I had them install my fuel pump did a upgrade because the other…read moreone wasn't under warranty spent $900.00 1 week later my vehicle ran worst then before. Took it back they said wasn't the fuel pump could be wiring would cost me alot more money. I said no thanks they dont know what they are doing and just looking to get the most they can out of ppl. It the same or less to take it to a more professional automotive place.

Green Light Automotive quite literally saved my vacation. While going through another attraction in…read moreRexburg, my vehicle began to overheat (which was especially frustrating because I had replaced the thermostat less than a week prior). We frantically began calling around to see if any repair shops could get us in that day (as we were staying near Yellowstone). Green Light Automotive squeezed us in, met us outside as soon as we pulled up, and began diagnosing the issue. The owner of Green Light Automotive even used his personal vehicle (with car seats) to drive us into town to hang out at a restaurant while we waited for the repair to be done! Pricing was extremely fair (even less than what I paid for the initial thermostat repair at a shop local to me) and I cannot say enough good things about this company. Thank you so much!

I was up the river without a paddle, Lost a left front bearing and brakes on my excursion. Pulling…read morea trailer up the 15 north past Idaho Falls. I just went past the turn off Rexburg. That's where you'll find Jacob and David in Rexburg. First of all, Lance with cutthroat towing got my butt off the freeway, but Aaa wouldn't take the trailer. Lance got me to Randy with all season towing and he came and got the trailer and brought it over to green light auto. I was desperate traveling from Los Angeles to Montana to pick up my son and his car. Everyone could've easily gouged the crap out of me, and not one of them did. I guess that's the difference between California and Idaho. Jacob and David assessed the problem and it was a big job a lot of work and they did it for me the day I brought it in I think an angel sent me to them. To top it off Jacob's suggested I take a walk to the snake river. Absolutely beautiful it's not just the countryside it's the people that make this God's country. Eternally grateful to Jacob Lance, Randy and Nancy and I didn't get the dogs name lol.