Came in for a tire rotation and somehow ended up with a bill for "quantum alignment recalibration"…read moreand a "left-handed screwdriver adjustment." My car doesn't drive better, but I think it's now transmitting signals to the moon. The mechanics spoke in riddles, the waiting room smelled like regret, and I'm 90% sure I saw someone summon a wrench from thin air. Either I walked into a repair shop or the headquarters of the Illuminati. Anyway, my check engine light is still on--but at least now it blinks in Morse code. Probably spelling out "RUN."

This place is a rip off!! they double charge you for a simple inspection!! when I first saw the…read moreinitial inspection be close to $300 I should've ran there. I had them check a simple sqweck on my belt and they found 50 other things that "needed" done.. took it to my regular shop and they said all of it was fine.. They are really taking advantage of poor college students who wouldnt know to look somewhere else... please go to IF if possible way better service!! DO NOT GO HERE update on the squeak they wanted almost $700 to replace the belt. I did the work myself and total cost was $120. $580 for labor cost?? INSANE!!!

He was extremely helpful and offered to help me get a diagnosis for free the first time. He also…read morewas very thorough and good at explaining the options and possibilities of what could be possibly done and what would've best to do, not just trying to only upsell and get more out of me. He worried about the problem.

I reached out to Josh with potential issues with my car. He gave me suggestions as to what to do…read moreand try. I was very impressed with his ethics and willingness of educating me and problem solving first, instead of the usual, "let me take a look and charge you" pattern. Because of this, he will be my go to guy from now on!

After 7 weeks of lies and promises I got my truck back. Not fixed. After closing their doors in…read moreIsland Park, they delivered it on a car hauler. They first diagnosed it as a rear end failure, then a brake, or a wheel bearing. Always dangling a carrot in front of me that parts were on the way. Do not use Mcrae Repair!

Please avoid this guy at all costs. He preaches to be so kind and helpful but the minute you ask…read morefor updates, he will explode. Don't expect him to finish on time, keep to his promises, or deliver good customer service of any kind!!!! My husband asked him a simple question about if the work he did could have caused what was a minor leak to be bigger. I attached a screenshot of the type of customer service you are going to receive. No person working in this Industry should be allowed to talk to a customer like this. The professional thing to have done was not answer and waited till the morning. Instead this hothead decided that he was going to unleash all of his pent up frustrations out on us. Clearly he has some issues going on behind the scenes and it is bleeding into his business and mannerisms. This grown man has the temper of a teenager. Take your business elsewhere, it is not worth the money you might save. But who knows, he might cause you more damage than before. But we have a part to play here and we should have known better after the first incorrect diagnosis and the first couple mistakes with another car. So shame on us for going back to him.

On time and on budget...and $239 less than Clair & Dee's in Rexburg for the exact same work:…read morereplace a CVJ on the front right axle. The 12-minute drive from Rexburg to Auto Aspects was well worth it.

We have been here twice. The first time was for a light change in our Subaru. It was changed…read morequickly and we didn't find any problems. We went back to have them change our head gasket and back windshield wiper blade. Their quote price was about $1,000 cheaper than other places in Rexburg. We thought we got a great deal. They were quick and very friendly. Unfortunately, we went to a Subaru dealership about 8 months later because the front passenger airbag was recalled (2007 Outback with no accidents). They told us our head gasket is leaking. How can this happen when it wasn't even a year old? Now we're possibly spending another $3,000 or so to get it changed or we'll just have to junk it since we've already put way too much in it. It's very disheartening since we trusted Auto Aspects. Also, when we got our car back after taking it to them, our back windshield wiper was misaligned. We took it back and they fixed it, but it's still frustrating that it wasn't done correctly the first time. Update: I read the comment from Auto Aspects. They are correct, we were within our warranty. However, why would I return to a place when it wasn't done correctly the first time? We took it to the Subaru dealership instead. We trust the dealership's knowledge of or specific car and now we will only be taking our vehicles to dealerships. Lesson learned!

My car broke down near Blackfoot, Idaho. I was able to limp it up to Rexburg with help…read more Rexburg Auto was able to find and fix the problem with in a couple of hours. They were very professional.

My son ran over an ice berm and ripped out the front under carriage including the oil pan on his…read morePrius. One quote was over $1,000. More than what we paid at Rexburg Auto Repair.

I'm writing this a year later after I got some work done on my car. Service was great. They got it…read moredone within a week. Decent pricing. Receptionist can be a little rude & impatient... from what I remember. However, this is why it's a year later. They work that they did probably cause damage to my transmission, they either pounded in my CV axle or forced it in some way or another, because it's chipped, which means there's most likely metal shaving in the transmission oil. I have to flush out my transmission oil. It did hold for a year though. But I'm upset that I thought I had the problem fixed & now it is not, & I have to fix their mistakes. Which I now have to pay for again. I'm currently at another shop hoping that they can undo the damage that Jason's caused to my transmission. They used the wrong size nuts & bolts & that weren't screwed in correctly, it was loose. The drive nut wasn't on there correctly. This current mechanic showed me where. Use at your own risk...

This place is awesome! We dropped my sons car off and at first they said it would be a week and a…read morehalf before they could get to it which would not be in time for my son to be able to come home for Thanksgiving which I understood and felt was reasonable But then the next day I got a phone call, saying that they had completed it so that my son could go home for Thanksgiving, reasonably priced and miracle makers! They exceeded my expectations, I can't say enough good about these people. I highly recommend!