Riverside South is a very family/pet friendly community with an amazing maintenance and office team…read morethat work hard to provide an awesome and affordable apartment home experience. The property sits on the beautiful river and has many mature trees. Many of the residents go out of their way to be kind and welcoming which I appreciate! If you're looking for a wonderful place to call home that's also a great value, Riverside South might be the perfect choice.

I lived at this complex for several years. The unit I had was on the back of the building across…read morefrom the Clubhouse. There was very little noise and the 2br unit was under 400 dollars. With a police officer living onsite I felt very safe, which is important for a woman living alone. Management was friendly and helpful.

I love the fact that this property is so close to everything in Alcoa/Maryville. you can really…read moretell that the staff cares about the residents and the community.

Property is always clean. I love the coffee bar and convenience of the gym. I love how the staff is…read morealways friendly and welcoming to any issues or concerns I may have. I've spent many evenings chilling poolside with a nice book in a comfy cabana. Just renewed no future plans on leaving it's perfect for me

Look I can update to 2 stars because Callie and Brett underestimated me and I started a chain…read morereaction with giving out Monica's info who is absolutely the sweetest regional manager and the trash got taken out. I sure hope Layken and Courtney clean up what Callie and Brett left behind. I wish this property the best.

I lived at this location for 3 years. When I first arrived, everything seemed to be good…read more Everything was nice and clean and staff was friendly. I won't go into too much detail about most of that time as it was just a few little things. The main reason for writing this review is to let others know of the dishonesty of this business and to protect yourselves vigorously by keeping detailed records of every interaction with them. It will not matter that they were aware of the situation or not as they never note accounts after being asked to and decide to have selective memory at a moments' notice. Back in early May of 2024, there was a fire that occurred in one of the apartments that were in my building (I want to apologize to the tenants for having to bring this up, complaint about the company requires it). The sprinkler systems went off and thoroughly soaked that apartment. The water from the sprinkler system flooded the downstairs apartments adjacent to it. I had a one bedroom studio apartment that was on the second floor but the staircase led down to the first story where my front door was. Water was running out from underneath my staircase and out my front door. I had emergency personnel tell me that they were required to enter my apartment and check the second floor to ensure no damage was taking place. Long story short, the emergency personnel tracked dirt and grime up and down my staircase. When the manager and assistant property manager both showed up, they had a dehumidifier delivered to pull up all the water which I had to personally empty for over a week. During that conversation, the stairs were discussed and let them know then that the stairs should not be responsibility, to which they agreed. I asked them to note my file (my fault for not looking over their shoulder to make sure they did their job) and thought this was a done deal. When I moved out, they came back and charged my for the staircase. I argued with them but they chose to have selective memory about the situation and charged me anyway. This is the deception I am referring to as I should not have been charged for the staircase. It's not about the money, it is about the deception. Do not trust these people ever, no matter how nice they seem to be. The very people I was speaking with were the very same people that were there for the conversation but suddenly had selective memory and told me to show my proof. The proof was in their heads the whole time because they were there.

The management at The Reserve is nothing short of outstanding. Blake in the front office will help…read moreyou with any problem you have. It is truly a great place to live, and Blake takes care of any issue!

So, a few weeks back, I made a review about this place. I moved here back in July and 5 weeks ago,…read morewe had a water leak. I reported it and to this day, there's been nothing done about it. The property director / manager Lacy came and wrote down almost 2 pages of things that she found and said: we will get right on this and start working. And to this day, nothing has been done to this place. Paying almost $2k a month for an apartment that isn't worth this astronomical amount of money with all these defects is asinine. Talking to the neighbor right next to me a couple days ago and they also have leaks that haven't been addressed neither. This weekend, we had some new people move in above us. They were up on Saturday night until after 1 am moving furniture around and we've reported them being so loud but nothing is being done about it. During the day, their small child is constantly running. Why complain ? Because I work the graveyard shift and I need to be able to sleep but with the child running and the lady constantly walking around you can't sleep. So today, I call and I get Shelby on the phone. I invited her to come to my apartment to hear what I'm dealing with, to only be told, Sir, I can call but there's really nothing that I can do about a minor child that won't quit running. I call tell them that they're loud but it isn't quite time. It's daylight, and I can't make them do nothing about their child. She didn't want to come listen to what I was saying, just like they don't want to address any other issues. They don't want to fix a single thing. But they're full of reasons and excuses. People outside smoking pot, women talking about their traffic and how much money that they're making tonight. Yes, women making money off men in an apartment community. I have video after video of the noise that I am enduring and it's infuriating that this place expects almost $2k per month to not sleep during the day (when I need to be sleeping) and have a community director (Lacy) and whatever Shelby is here, simply not care about their tenants. I spent last week at a friends house just so I could sleep, but it shouldn't be this way. I should be able to stay in what should be my home, my apartment. This place is horrendous!!! So, if you're reading this review, I implore you, choose somewhere else to live !!! Don't throw your money away on The Reserve and High Mark Properties. I shared just a few pics but I have more and I have videos. Just trying to decide should I post more of them. I am an irritated tenant to say the least.

Staff are fantastic. I can't say enough about the maintenance guys. I have needed to use their…read moreservices a couple of times and within an hour of putting in the work request, it has been completed (correctly). They do an excellent job of maintaining the grounds around the buildings, it is always very clean, no garbage laying around. We love our apartment. Great value for our dollar. Quiet neighbors are a plus. We have lived here for a year now and couldn't be happier.

Please Read Before Moving Here…read more please Save your money your time and your peace and don't even visit here. This place is overpriced and ran by a massive corporation and they don't give a shit about you or your opinion. You pay monthly for a pest control service but yet the pest Are still everywhere. THERE ARE STILL BUGS EVERYWHERE. They are on the exterior of your apartment and you'll be happy to find them in your bathroom and in your sinks I'm sure and other places throughout your apartment. The pressure washing company thev have had come out here twice since I've been here has done such a half ass job it's not even funny. You'll be able to definitely tell what I'm talking about if you walk throughout the inside where the steps are throughout any apartment building. I'm located in building 5 and it's definitely better than being upfront maybe but thay doesn't mean you still won't hear your neighbors through the paper thin ass walls. You'll hear all the screaming and yelling that goes on as well as there late night fun they might have. You'll hear the people above you and below you which is just very fun. The Dog park they have is very small and not really worth a damn. The dog park is every so often maintained, again not real my worth a damn . The little trash cans where you put the dog poop in are constantly full and never changed. it's not like there is just one trashcan for the dog poop there are multiple Throughout the entire complex. There are never any little baggies to put the poop in because they don't care to mange there complex. The property management of this place sucks. The pool every single day of this summer has been dirty with debris in it , flys in it , wasps in it, more debris/ leaves and some/ a considerable amount of sand. Yes I said sand and no this apartment complex is not located near any sand. This place is owned by a big corporation they don't care about your feelings or op they just want your ever lasting damn dollar. There is such much more that won't be discussed because I'm choosing to go on with my day and cant spend the rest of it on yelp complaining about this shitty place I wish I never signed a lease to. Please people never get a lease from this complex even if it gets a new property manger, it's still going to be owned by a shitty big corporation

Well first off this place is amazing for me considering where I came from before I moved to…read moreCamellia Trace Apartment complex, furthermore the staff is extremely professional in all areas and have dealt with the issues that I've had in a timely manner and have also been very helpful in handling personal matters dealing with my apartment. I also must say that this bad review I read is just a bunch of nonsense to be honest with you and doesn't reflect on what I've experienced since I've been here for almost a year now and plan on staying here until I purchase my own home one day. So to whom ever may read this or whom ever it may concern don't believe everything you read folks!!

Nickel Properties will do everything they can to screw over applicants and residents where they can…read morefind loopholes in laws. I an an ESA from Iowa trying to make a dream move to TN. After waiting for over a year and after I applied eith an ESA animal, they denied my animal as my dog is a chow chow. A wonderfully affectionate and trained chow chow. After denial I had to reveal that my chow is a Psychiatric Service Dog, something I didnt want to disclose. They were cold and heartless after stringing me along. I wish I never bothered knowing how awful management is. On top of that, don't bother trying to call or leave a voicemail. They will never pick up and you'd be lucky to get a response on voicemail. As some diagnosed with mental struggles, they proven they dont care about people. As it goes, profit over people. I hope others see this property and all Nickel Properties for who they are and realize their prices are so cheap.becusse of they way the treat applicants and residents. My dream and a chance of future happiness after heavy emotional and physical abuse is gone, hope dangled by this property that should not have made me wait a year knowing the information at the start.

Morgan really took good care of us! We look forward to living here! Hopefully this fall,read more

We meet with morgan she was very professional explained everything gave us the tour.this is a great…read moreplace we move in on Wednesday.

I've lived at Broadway Towers for 6 yrs. In the past, I loved it here. I am thankful to have an…read moreapt. that enables me to financially afford to live on my own. I am 65, physically disabled and glad to have a place that allows me to be self-sufificant. I was a single mom of two boys (grown now). One of my sons is in the military, a doctor at Walter Reed in Washington DC. In the past,before my disabilty, I did a lot of volunteer work in our community. I feel that I gave back to my community while I could, so I feel it is only right, that I deserve a clean place to live. In the past year, there has been an obvious decline in cleanliness at Broadway Towers. Many visitors of mine comment on this. In the past, I wasn't embarrassed to have company but now I. One example of this decline is the disgusting state of stained and dirty hallways on our floors, dirty floors on the elevators, etc. Many residents feel the same as me. We would like a clean place to live. I have written twice to MHA about this problem but have been totally ignored. I didn't even have the courtesy of getting a response so I decided to voice my complaint to you. Thanks for listening. Waiting for a response. Thank you. Susan E. Creighton. Broadway Towers apt.906. 37801 Email ad. windchimesmom@yahoo.com. #(865)977-1293