They work so hard for you I love them the customer service is A1 they go above and beyond to get…read moreyour medication refilled and delivered they care about you I have never experienced another Pharmacy that builds a personal relationship with you over time they know who you are they address you by your first name they will call you a doctor I just love them especially Andrea she's been with that store since it open and I hope she never leaves she is the bestest my name is Alice Brickhouse I love unity that's the perfect name for that Pharmacy

Been going here for yrs. Tom is a great pharmacist. Always very helpful and knowledgeable.read more

I came on here looking to write a review about the horrendous experience I had with the cashier…read moreonly to notice that somebody had posted exactly how I felt about an hour ago. There is a prior review from about two hours ago in regards to the same cashier who was not only extremely rude she looked miserable and upon ringing me up I had my CVS app out and I said excuse me so she could scan it because she was ripping my items without asking if I had a phone number or the app and her response was "I could scan that at any time you don't have to be nasty about it" . I was baffled at the fact that she was so unprofessional first off and second off I don't know who she thinks she is but it is literally her job to ring me up and I'm pretty sure there's also qualifications in being in customer service to be kind. I honestly think she doesn't have a place working customer service and like the prior review stating the gentleman was about to not even make his purchases I felt exactly the same. The smug look on her face and her nasty attitude on top of the comment that she had made was enough for me to go forward and make this review.

Manager Corinne was rude and immediately raised her voice when I had an issue. She is also…read moreunknowledgeable about their services.

No one ever there when we need to pick up medications- now a small note saying closed as of…read more3/29/22. Patients never notified

There was a point in time when you could walk into a pharmacy and the staff would recognize you, or…read moremaybe remember your name. They could make recommendations for common ailments and have a supply of products to assist. Terrace Apothecary is truly reminiscent of that point in time. They're not random schmos at your local Walgreens scowling at you when you ask for a recommendation on OTC medicine for migraines or noxious foot order or whatever is currently plaguing you. The staff does not change from week to week or even month to month. Mark has been around for a long time and both him and his staff are genuinely knowledgeable, courteous and are much more favorable to deal with over "pharmacy assistants" at local chain drugstores. They also can often fill your prescription while you wait, leaving you time to browse their vast selection of Chapstick and vitamins and whatnot. The only downside is that they don't accept digital scripts. D'oh.

I was in and out today pharmacy was nobody there days. I like place was pretty clean. Could be…read morecleaned up, but it's midday. Service is great quick very friendly and nice.

the whole store smells like a geriatric home. smells like urine and baby powder. also the older…read morecheckout man (that's partially bald) is extremely rude. i tried purchasing water and he gave me a hard time since i had opened it. i needed water... its hot outside.

I was a long time customer of Rudy's Drugs, which was taken over by Islip Pharmacy. The staff is…read morehelpful, there's rarely a long wait, and when my daughter was battling a serious illness, the pharmacist always took the time to inquire how she was doing. So much better than going to a chain pharmacy where you're just another number. I hope this small town drug store always has a presence on our main street.

Very nice and accommodating! I thought it was really sweet how they call you to just thank you for…read morechoosing them as your pharmacy. CVS could never

Great store it old school pharmacy People are always nice…read more They also are notaries I had my papers notarized by them

Excellent pharmacy in Islip Terrace, Suffolk County; the staff is concerned about the health and…read morewelfare of every customer. The pivotal component of service is the knowledge and care for every detail. We are thankful to have a local pharmacy, offering personal individual attention to all. Our review is based on over 18 years of going to Raan Pharmacy. Submitted by Seymour Williams Family.

i highly recommend this gem of a store. Each time I went I was met with super helpful and…read moreinformative service with the human touch. a great variety of supplies for home care.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

THEY KEEP DELETING MY REVIEW ON GOOGLE, PEOPLE HAVE A RIGHT TO KNOW HOW YOU TREAT YOUR CUSTOMERS…read moreAND CARELESSNESS OF MEDICATIONS AND CONDITIONS!!! I was trying to pick up medication and when I called to see when it would be ready I was told he can't fill the prescription until he spoke to my doctor. I asked why and immediately I was screamed at because it's a "controlled substance". He seemed irritated, became very defensive, talking very aggressively towards me and not willing to even explain anything to me from the beginning when I first asked. I am so disgusted by the way I was spoken to and treated. Talking over me, making fun of me when I used the wrong terminology, Wouldn't let me get a word in, kept putting me on hold. He asked for PERSONAL INFORMATION OF WHY I TAKE MEDICATIONS and interrogating me asking what conditions I have and wanted my doctor to call him. Thought it was funny so he had the cashier pick up and put me on hold only to hang up. He refused to give me his name (only to keep making up names and give me multiple fake names) and pharmacy id number (to report him for his misconduct). If he was behaving professionally he shouldn't have any problem giving me his name. He laughed at me when I told him I have anaphylaxis (he should know this if he had my information pulled up being that I am prescribed epipens) and told me he didn't have time to deal with this since customers just came in. Very unprofessional, and absolutely degrading. I have very serious medical issues and for my medication to be taken as a joke (along with my medical issues) I will NEVER go here again. I've also picked up medication from this place with the caps not on and upside down in the bottle where the pills flew out every where. They have told me my medications weren't covered by my insurance when they were!!!