They work so hard for you I love them the customer service is A1 they go above and beyond to get…read moreyour medication refilled and delivered they care about you I have never experienced another Pharmacy that builds a personal relationship with you over time they know who you are they address you by your first name they will call you a doctor I just love them especially Andrea she's been with that store since it open and I hope she never leaves she is the bestest my name is Alice Brickhouse I love unity that's the perfect name for that Pharmacy

Been going here for yrs. Tom is a great pharmacist. Always very helpful and knowledgeable.read more

I came on here looking to write a review about the horrendous experience I had with the cashier…read moreonly to notice that somebody had posted exactly how I felt about an hour ago. There is a prior review from about two hours ago in regards to the same cashier who was not only extremely rude she looked miserable and upon ringing me up I had my CVS app out and I said excuse me so she could scan it because she was ripping my items without asking if I had a phone number or the app and her response was "I could scan that at any time you don't have to be nasty about it" . I was baffled at the fact that she was so unprofessional first off and second off I don't know who she thinks she is but it is literally her job to ring me up and I'm pretty sure there's also qualifications in being in customer service to be kind. I honestly think she doesn't have a place working customer service and like the prior review stating the gentleman was about to not even make his purchases I felt exactly the same. The smug look on her face and her nasty attitude on top of the comment that she had made was enough for me to go forward and make this review.

Manager Corinne was rude and immediately raised her voice when I had an issue. She is also…read moreunknowledgeable about their services.

No one ever there when we need to pick up medications- now a small note saying closed as of…read more3/29/22. Patients never notified

There was a point in time when you could walk into a pharmacy and the staff would recognize you, or…read moremaybe remember your name. They could make recommendations for common ailments and have a supply of products to assist. Terrace Apothecary is truly reminiscent of that point in time. They're not random schmos at your local Walgreens scowling at you when you ask for a recommendation on OTC medicine for migraines or noxious foot order or whatever is currently plaguing you. The staff does not change from week to week or even month to month. Mark has been around for a long time and both him and his staff are genuinely knowledgeable, courteous and are much more favorable to deal with over "pharmacy assistants" at local chain drugstores. They also can often fill your prescription while you wait, leaving you time to browse their vast selection of Chapstick and vitamins and whatnot. The only downside is that they don't accept digital scripts. D'oh.

Went there to pick up some prescriptions and came out with some crazy glue. I was looking for nail…read moreglue but couldn't find it not too much help tonight but it's a little late so understandable but they did help me find the crazy glue. I couldn't find the nail glue it's closing time plus the game is on, so I'm trying to rush home.

the whole store smells like a geriatric home. smells like urine and baby powder. also the older…read morecheckout man (that's partially bald) is extremely rude. i tried purchasing water and he gave me a hard time since i had opened it. i needed water... its hot outside.

Very nice and accommodating! I thought it was really sweet how they call you to just thank you for…read morechoosing them as your pharmacy. CVS could never

I went in to refill a script. The young lady can barely speak English then pulled up a medication I…read morehadn't taken in years. When she finally found what I was asking for she claimed they didn't have it. I left then called asking to speak to the manager then asked him to cancel my acct for those reasons. Six months later my doctors office sent a script there in error. I called the 2 current pharmacies I'd been using, neither had the script. Called doc then called Islip Pharmacy. Yes they had it but weren't filling it because I cancelled my account-CLICK. She hung up on me!! I had been waiting 3 or 4 days now for my script the least they could've done was to call me and explain. I asked to speak to the manager she replies 'I am the manager'. I don't want someone who can barely speak English and get so much wrong to handle my needs.

Great store it old school pharmacy People are always nice…read more They also are notaries I had my papers notarized by them

Excellent pharmacy in Islip Terrace, Suffolk County; the staff is concerned about the health and…read morewelfare of every customer. The pivotal component of service is the knowledge and care for every detail. We are thankful to have a local pharmacy, offering personal individual attention to all. Our review is based on over 18 years of going to Raan Pharmacy. Submitted by Seymour Williams Family.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

THEY KEEP DELETING MY REVIEW ON GOOGLE, PEOPLE HAVE A RIGHT TO KNOW HOW YOU TREAT YOUR CUSTOMERS…read moreAND CARELESSNESS OF MEDICATIONS AND CONDITIONS!!! I was trying to pick up medication and when I called to see when it would be ready I was told he can't fill the prescription until he spoke to my doctor. I asked why and immediately I was screamed at because it's a "controlled substance". He seemed irritated, became very defensive, talking very aggressively towards me and not willing to even explain anything to me from the beginning when I first asked. I am so disgusted by the way I was spoken to and treated. Talking over me, making fun of me when I used the wrong terminology, Wouldn't let me get a word in, kept putting me on hold. He asked for PERSONAL INFORMATION OF WHY I TAKE MEDICATIONS and interrogating me asking what conditions I have and wanted my doctor to call him. Thought it was funny so he had the cashier pick up and put me on hold only to hang up. He refused to give me his name (only to keep making up names and give me multiple fake names) and pharmacy id number (to report him for his misconduct). If he was behaving professionally he shouldn't have any problem giving me his name. He laughed at me when I told him I have anaphylaxis (he should know this if he had my information pulled up being that I am prescribed epipens) and told me he didn't have time to deal with this since customers just came in. Very unprofessional, and absolutely degrading. I have very serious medical issues and for my medication to be taken as a joke (along with my medical issues) I will NEVER go here again. I've also picked up medication from this place with the caps not on and upside down in the bottle where the pills flew out every where. They have told me my medications weren't covered by my insurance when they were!!!