We went to 9 different places before we made our decision to rent from Heather, the manager. She…read morewas so helpful. For what we rented the price was an excellent value. Service was superb. Other places could not answer our questions. And did not seem to care. Heather Cares.

We just moved here and are in need of storage. Although this place was booked and did not have what…read morewe needed, I still wanted to take the time to write a review. Heather is the on site manager and took the time to call several different places for me until she found the right fit for us. She was lovely and so helpful. Moving out is state can be so stressful, but when you meet someone like Heather, it makes it a bit easier. Thanks Heather!

Amazing customer experience. Had an emergency need and they had their staff jump in and help right…read moreaway! I won't look anywhere else for quality storage and great customer service.

The couple who owns this place are the nicest ever!! I've never had any problems here and have had…read moretwo units here and won't be going anywhere anytime soon!

The front desk assistant Raylyn is so helpful! I absolutely adore her. Called two hours prior to…read moreclosing to rent my first ever storage unit. Great experience. She got me all taken care of in about 30 minutes and I moved some stuff in that day!

Raylyn in the office is the best! She was friendly and helpful with our situation…read more I would strongly recommend Storage Plus on Eagle Road for personalized service. Thank you, Raylyn!

We are retired seniors and this is our 6th home move. It is not our first rodeo in selling a home…read moreand moving. Originally as we were moving out of state, we tried one of the national moving companies which we will never do again. As everything is only done over the phone. They wanted half of the quote money up front, did not even have half of our belongings listed and the CU (cubic units) was short, about 1,000 cu. Plus, other issues we will not mention. We felt they lacked proper communication and dealings were not professional from our standpoint. My husband contacted "VALLEY CUSTOM MOVERS" from Nampa, ID and we cannot say enough great things about them. Corey is one of the owners. came to our home and physically walked through and listed everything with us. He listened, answered all our questions and always personally returned all our calls after were gave him the job. Yes, their quote was right on, matched everything we wanted moved and the quote was a very great price for what we needed. His crew did complete packing, loading and storing all belongings in their warehouse until we have a new home out of state. On our job we had 1 owner & 5 crew members and each one of them were very efficient in what they were doing. They each knew what needed to be done. The packing of our home (1,900+ sq ft) home was completed in about 5 hours. The next day it only took them about 2 hours + to load 2 trucks and take our belongings to their warehouse. My husband was thrilled with their professionalism, quality of work and how they each asked questions. To be sure that what was being moved would go into the trucks and items that needed to be left. They are like a one shop move with the same crew packing, loading, storing and delivering our belongings to our new home and setting up all our furniture. They all get an A+ rating from us from Tara in the office to Corey and the other owners and all their crew.

If you moving to Idaho from CA read this. We received several quotes. Most were large…read moreVan lines that take multiple moves to fill a truck. Some even charge for shuttle service between where the storage is set to the final move destination. Valley moving brought two trucks from ID to CA. It was only our move. The guys communicated well. Our move had two moves one from the storage unit and then to our apartment. The move was extremely smooth. Not a single issue and nothing was broken. The crew was amazing. Josh and Corey the owners were also great to work with. 5 stars across the board

I needed a place to put some stuff for summer while I travel with my family. Found this place…read morecentral to the Treasure Valley and it had availability. The price was fair for a 5x5 climate controlled unit. The building was clean and well kept. The neighborhood the place is located in is easy to access. All good things to consider but the best is that there is no commitment and you can use it for a month or longer cancelling anytime.

From the owner: Locally owned, Idaho Self Storage is the Treasure Valleys premier storage offering both climate and…read morenon climate controlled options. All units are ground level, the driveways are fully paved and extra wide to accommodate large trucks, vehicles and trailers.

Staff is great to work with! Very helpful! Good people…read more Site is clean and access is easy!

DO NOT RENT FROM THIS PLACE. Lila this manager is the worse manager ever. I rent from Stor it at 2…read morelocations. One for my trailer and that location is amazing. The manager is so nice and will do anything to help. Then I rent at Ten Mile 2 location, it is absolutely horrible. Rent is due on the 1st you get a grace period until the 14th and then late fee is applied on the 15th. They will lock you out of your unit if not paid by the 15th. When you call and speak to Lila she is dumb as a box of rocks. She can not give you a date when you will be locked out. Is it on the 15th of the month if rent is not paid, is it 30 days late, is it 60 days late, what is it? She the manager cannot answer this question. How does a person running this facility not know the answer. Her response is you need to refer to the contract, ridiculous! I agree with other reviews the customer service is horrible at this location. GO TO A DIFFERENT STOR IT. TEN MILE 2 LOCATION IS HORRIBLE.

Great company. Family owned, community driven. They love the community, they treat their employees…read morewell, they know their customers, and they know their stuff! Always friendly, always there to help.

They gave me a unit on a dirt road. Apparently, the unit wasn't insulated enough because during a…read morewindy evening, all of the dust and dirt from the outside came into my storage unit. Every single item I had, all of my belongings, boxes, and so on... every one of my personal effects (some boxes were opened since I had needed some items) was *covered* in a layer of soot. When I reached out to the front desk, an exec wrote back that there was nothing they can do. No cleaning; they won't move my stuff; and no partial refund.