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Rent-A-Wreck

5.0 (1 review)
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6 years ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

(12 reviews)

I had the unfortunate need for a vehicle recently, and Enterprise in Saco were the folks to help me…read moreout. After a miscommunication between my insurance and Enterprise, I was set-up with a Jeep Renegade for a month. It was new, it was super clean, and it was enormous, but the Enterprise folks did a fantastic job making sure I felt comfortable driving it (and offered to switch me out to something smaller if I ever got overwhelmed). I didn't end up driving it that much, but we did have a major snowstorm during my rental period, and I can see how a car like this makes a difference in slick weather! I digress. The staff checked in with me throughout the course of the month to see how I was getting on, to make sure we were all on the same page (the insurance, the repair shop, them, and me), and to reassure me when I started getting panicky about the process. To be fair, they were the friendliest voices throughout the entire ordeal. Our very last call was just to let me know they received the car back, it was in great condition, they were appreciative to receive it back with a half tank of gas (which is exactly how it was given to me), and that the $100 hold on my card was going to be taken off. "We hope the next time you use Enterprise it's for a super fun trip somewhere and not for car repairs!" was how our relationship ended. Overall, the customer service was exceptional and appreciated as I was 11/10 stressed the entire time and, admittedly, not my best self to them initially. Thanks for your patience, folks! And thanks for emotionally holding my hand at times!

Traveled to Saco on the train from Boston and Jared called to confirm our arrival that morning and…read morewhen I mentioned we would be getting a taxi from the train station, he offered to have an employee pick us up. They were there waiting when we got off the train (even with the train being delayed) and had everything ready to go when we arrived at the office. On Saturday, September 28th, eight days later, we returned the vehicle (which was great) and when we had difficulty finding an Uber to take us back the train station, the employee (I feel horrible that I cannot remember his name) offered to take us back when he closed (about 30 minutes after we finished dropping off the car). We were very grateful and appreciate of the above and beyond service both picking up and dropping off. Highly recommend Enterprise in Saco if you need a rental car in the area. Thanks again to the great crew there for taking such good care of us.

U-Haul Moving And Storage Of Saco

U-Haul Moving And Storage Of Saco

(22 reviews)

I couldn't disagree with the other (1 star) reviewer more. I've rented from this location twice,…read moreas well as many other u-hauls all over the country (multiple locations in NJ, WA, PA, GA, and NH). This location was the first that I was impressed enough by to feel the need to actually spend the time writing a review. It's all about the service. Moving is stressful enough as is, so it is especially important to me that people working with me while I move don't add to that. I've never left this location with anything but a smile. The employees here are helpful but not pushy and help me out with any request or question I have with a smile. Even better, after my last ordeal of a move (25 hours non-stop moving, no sleep for about 40) they were extremely understanding and rather than trying to nickle and dime me like some other locations I've dealt with they did everything they could to help me out and make at least the rental part of my move a very pleasant experience. Thanks guys!

I rented a u haul van at the Saco Maine location. I returned the van cleaner then I got it early…read more It was dirty and smelled like a homeless mans nut sack. The guy who was working just took the key and said he would e mail me a receipt. He was a total ass hole. I still haven't gotten my receipt and I got a text message from them saying my rental was overdue. They charged me for an extra rental period. I have called 3 times to resolve the issue and each time I have been told that it's been taken care of. This has been a terrible experience. I'm never doing business with these guys again. Don't waste your time with these idiots. The only reason I'm giving them one star is because you can't give them zero.

Rent-A-Wreck - carrental - Updated May 2026

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