Look elsewhere! I called to request a storage unit and spoke with the manager Bailey who held a…read moreunit for me and told me to come the next day and that they opened at 9. My husband showed up with 2 truckloads of our things at 10:20 and no one was there and it was obvious they were still closed from the night before. Customer service via the call center is a joke. We both were calling and despite talking to 4-5 people no one could help us and no one called us back as requested. My husband was able to use the kiosk to get a key and pay despite it restarting several times only to find out the gate code it provided didn't work. Finally after 11 someone showed up and let my husband in and he was able to unload the trucks into our unit. The following Monday we followed up to voice our frustration and let them know we weren't sure we were going to stay a few months as we intended. Long story short rather than an apology we were kicked out and told our stuff needed to be out the next day. We had to load up our things and find another storage location. Global Self Storage has terrible customer service and at the end of the day they might just kick you out if they don't like what you have to say. Not worth it!

Great facility. Very clean, well maintained, good security. We've used this storage facility twice…read morein the last 3 years. We went back the second time because the management is very friendly and easy to work with. Great prices, wide variety of sizes on the storage units and overall great experience. Highly recommended.

One of the coolest buildings in Indy. I'm not a car guy, but I was still blown away by the array of…read morevehicles being stored here. I was here for an event, and that event was just terrific. It ran as well as any full time event space in the city. If you have an opportunity to attend an event here, I urge you to go. You won't regret it.

This place is such a wonderful idea. Like a premier golf club but for car buffs! Great camaraderie.read more

First, the management and people associated with this storage facility are wonderful! They were…read morekind, helpful and just nice people. That's why this review is bittersweet. I rented the unit primarily to house one of my cars during bad weather; we have hail in this area and I wanted an extra garage space. It's not as close to my house as I would have preferred, but it was close enough and the rental prices were fair. Within a few months after I rented my unit, the price almost doubled to more than $300 a month. I realize this was likely not the fault of the people I saw everyday, but a corporate decision. Nonetheless, it felt like a clear bait-and-switch scheme. I made the reluctant decision to end my relationship with this company.

I absolutely would not do business here. I was rented an outdoor parking space that was 10 foot…read morewide by 30 foot long. Upon my arrival and absolute dismay, the parking space measured 6 foot wide by 20 foot long. Problem being they are selling all of these spots as 10x30 when they're all 6x20. Not to mention, that had I magically been able to park in the spot only large enough for an SUV, the boat in front and trailer behind would not have been able to get a vehicle in, in order to tow their vehicles out of their spots. I cancelled my account 4 hours after opening it and apparently they need to keep my $30 admin fee because they do what every piece of shit company does....ROB YOU

I had my stuff in storage for two years and never had any trouble at all. Jon and the staff are…read moregreat. Highly recommend to anyone in need of storage.

These guys are awesome!!! They have a free 10 Foot box truck that they allow you to use on move-in…read moreday. They also allowed me to pay a partial month on both my move-in month and my move out month so I didn't pay even one day extra

I have used storage unit company's before and they normal aren't very helpful about explaining…read moreterms and agreements on your lease and making sure you understand what you're responsible for. But Richard at prime storage was very helpful and I would recommend prime for anyone with storage needs.

DO NOT RENT ANYTHING FROM HERE!!!! Cindy Maynard tried to "hustle me" out of $5.00 in gas after I…read morerented the U-Haul for $178. Fortress U-Haul records the gas from the previous rental, then moves the trucks from inside to outside the gate daily until the next rental. Fortress U-Haul moved my truck back and forth for over two months and expected me to pay for the gas. The tank was empty when I picked up the vehicle. After I returned the vehicle, I showed Cindy the pictures I took of the empty gas gauge right after I picked up the truck, two receipts for gas I purchased before and after I used the vehicle, the gas gauge after I refueled and she threatened to sue me for $5.00... I told Cindy "PLEASE DO" ... I just happen to be a lawyer! ... see same comment on Better Business Bureau website. - Jim W.