I'd give Public Storage negative stars if I could. The app is a nightmare. Multiple errors and…read moremultiple charges taken out when I tried to downsize my unit and rent through the app. I called the toll free customer service number the next day to report the issue and they said there was no contract and no payment received.I was renting a large storage unit. 90 days after I moved my stuff in, I received notice that my rent was increasing from approx $330 to $450! Exorbitant to rent there. I visited the office in person and Diane helped me. I'd give her 10 stars if I could. I was able to downsize to a smaller unit with her help, but the same issue happened to her. I'd e-sign the new rental agreement and submit payment. My bank put a hold on the money, but the contract disappeared from the computer. My bank ended not sending my money to Public Storage. Customer Service was no help to Diane. Eventually we were able to finalize a rental agreement after the third attempt and two trips to come see Diane in person. If it weren't for Diane, I would have decided to rent a unit elsewhere due to crappy corporate customer service and exorbitant rental prices. I still would have left a scathing review because people need to know what 3 ring circus that they're dealing with. Public Storage needs to acknowledge Diane for her service recovery. Diane is excellent.

Our unit had no key, there was a three inch gap at the top of the door frame which allows…read moremoisture,rodents etc. The light bulb was non existing and the trim was ripped off the door jamb. Office not open as advertised for any kind of assistance. Do not go here unless it's a last resort. We moved out early due to the horrible conditions.

Rented for two years. Never had any problems. If it is a busy time, carts become an issue with…read morepeople hoarding them and holding elevators.....all the negatives were other tenants who were inconsiderate. Very clean. On sight manager was very nice. Would definitely rent from her again. No damage or smell to any stored items.

The elevators here close 2 seconds after opening. They come to the floor and go back down in 2…read moreseconds. There's no one here to help. This place is so inconvenient that it makes coming here a hassle. Security is also pretty minimal and I'm glad there's nothing we're storing that's worth more than a buck. Not fond of this place.

Thank you Johnny Marcus and Trey for getting us moved today. It was a great experience. Johnny and…read moreMarcus were the most pleasant and nice people ever. It was a crazy day but end with a great note. Thank you guys for everything.

I am extremely disappointed with the service we received from All My Sons Moving & Storage during…read moreour recent local move in Birmingham, AL. From the beginning, we were given very clear expectations: one full day for packing, one full day for moving and setup, and a team of five experienced, professional movers. Unfortunately, almost none of these promises were honored. On packing day, five crew members arrived, but one was completely unproductive and left within an hour, stating it was his last day. The remaining crew failed to inform us that we were only allotted five hours to pack a fully furnished five-bedroom home--an unrealistic and unacceptable limitation. As a result, only about 50% of the packing was completed, with the remainder pushed to the next day. The following day was even more chaotic. Due to miscommunication from their office, the crew went back to the old house instead of continuing work at the new one. To make matters worse, one crew member showed up intoxicated, forcing my husband to personally drive him back to the office. This left us short-staffed and further delayed. Throughout the day, a new supervisor repeatedly warned us that they would have to leave by 5 PM due to "hour limitations," despite the incomplete work. We ended up packing much of the kitchen and bedroom items ourselves just to keep things moving. At the new house, the situation deteriorated further. The supervisor and another crew member left without informing us, abandoning the job mid-process. If not for two crew members, Conor and AJ--who, despite being exhausted, worked hard and showed professionalism--we would have been completely stranded. Additionally, our hardwood vintage bedframe was broken during the move. There are several scratches on the floor in the new house, we are missing several of our expensive shoes. We are still in the process of unpacking, not sure what else we might discover. It has now been over a week, and we have yet to hear from the claims department, despite expecting follow-up. Overall, this was a deeply frustrating and stressful experience, marked by poor communication, lack of professionalism, and failure to deliver on basic commitments. I would not recommend this company to anyone.

My husband and i planned a trip to Sturgis and needed temporary storage. Bob was awesome! One of…read moreour HDs battery went bad. Bob provided us excellent customer service. He was super friendly and helped us in a jam as the rain rolled in. Thanks Bob. Your the best. I would recommend them for any storage needs. Gerry and Michele

Secure, clean, and low cost. This has been a great storage place for me for years.read more

Ken was awesome. Very professional and informative. I was able to rent a unit the very same day…read more Great customer service and I'm looking forward to working with him during my rental period.

From the owner: Milt's Mini Storage® has proudly served the Omaha Metro area for the past 45 years. We have…read moreprovided safe and secure storage units to residential, commercial and business customers. We offer self-storage units, at a reasonable and fair price. All of our storage units are monitored 24/7 by cameras and are located in a gated area with perimeter alarms. If you are in the market for a storage unit, don't hesitate and give us a call today!