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    Store America - North Syracuse

    3.4 (5 reviews)
    Closed 9:00 am - 5:30 pm

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    8 years ago

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    8 months ago

    Business owner information

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    Store A.

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    7 years ago

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    9 years ago

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    9 years ago

    Great storage facility. They have a very friendly staff on hand and have great rental rates. A++

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    Ask the Community - Store America - North Syracuse

    Are you a fully fenced in and cameras? The answer is :…

    We are a fully gated facility. Cameras thru out the facility. Manager on site everyday. Gate hours 6am to 9PM

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    U-Haul Moving & Storage of N Syracuse

    U-Haul Moving & Storage of N Syracuse

    2.0
    (4 reviews)

    The one guy was super rude and unprofessional. No customer service skills whatsoever, honestly no…read moreappropriate social skills at all. He belittled the other guy who was working and told him to get out of his building when he was done taking the customers call. Get rid of that guy and your establishment might be fine

    I called and spoke with a representative on May 21, 2018 to make an appointment for a hitch…read moreinstallation, and the appointment was made for May 25, 2018. I was advised by the representative during the May 21st call that someone would be reaching out to me within 24 hours to schedule my appointment. I was given a window between 7 AM and 9 AM and was told that someone would call to firm up the appointment. I never received a call. On May 24th I called SEVERAL times in an effort to confirm the appointment. I was placed on hold every single time i called (I called on 5 separate occasions and waited on hold with a call center for probably over an hour and a half total). On May 25th I called from 7:00 AM until approx. 7:45 AM without an answer (was also sent to the call center). I showed up at the UHaul location on East Taft Road at 8:15 AM (within my 2 hour window). They advised that it would take approximately 30 minutes to install my hitch. I only saw 2 representatives in the store; I am not sure whether there were others working in the back, but i suspect that they only had 2 people staffed at that time. After about 15 minutes, one of the representatives finally took the keys to my car and went in the back. A minute or two later he came back up front and continued to assist other male customers. Specifically, he processed truck pick ups, went outside to bring trucks up front for the male customers, etc. At this point it was 9 AM and the work on the hitch install had still not begun. At 9:10 I asked for my keys and left. Not only is it incredibly frustrating and unprofessional that there was no way to reach this location via telephone on several occasions over 2 days, but also that the representatives were unable to begin working on my vehicle in the nearly 1 hour time period that i was in the store. Rather, they continued to assist the male customers while i stood by and watched. I will not be using UHaul for any of my moving, storage, towing, hitch, etc. needs in the future.

    Store America - North Syracuse - selfstorage - Updated July 2026

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