I rented a storage unit while remodeling my kitchen and I can't say enough good things about Will…read moreand this facility. Clean friendly environment. I always felt safe. Will is always kind and helpful when reaching out for help. I will be using them again when I have storage needs. Michele

Joe was just awesome! Found me a place that was closer to me with a awesome special going on. So,…read moreif you're in need of a storage unit this is where to go. Thanks

Prices affordable! Danielle was amazing and very nice. Showed us different sizes to make sure our…read morestuff would fit. Quick and easy, the process took less than 10 mins and the storage was clean!

Syracuse Movers was the first company that came out to my house for a true estimate (as apparently…read moreif a company does not actually see what you have, their pricing guarantees are null and void)! J. explained how everything worked, and I felt really comfortable as it was the first company that didn't pressure or hound me, and it was very clear their commitment to integrity, fair and reliable pricing, and taking care of their clients. I called last minute for my move and they still accommodated me in their very busy schedule in an interstate move from Syracuse, NY to North Carolina. The guys came in and on a very hot day, they packed everything into the truck, helped me finish packing what I ran out of time to do, and literally drove it down the next day and unpacked everything that same night. The team was fast, kind, friendly, and very encouraging as it was an emotional move. J. & I. especially made the day good - they kept my sister and I laughing and talking instead of stressing. On arrival in NC, there was only one damaged item and once we cleared everything up, the owner took care of me even though he really didn't have to because technically that item wasn't even covered by insurance. Everything else arrived in one piece and they delivered my boxes to the rooms as labeled (even though it was a lot of stairs!) The price was the same in the end that I was quoted, and the only issue was some technical miscommunication that we figured out really quickly and everything worked out great in the end. I recommend J and his team for any moving needs you have - local or out of state! It's a great local company that still holds to integrity and getting the job done.

Absolutely the worst customer service ever. On their website they said "Get Your Free Instant…read moreEstimate", so I called their number to inquire. What I got was (1) no estimate in any kind, though having provided many details about my move, (2) no guarantee about when the move can be scheduled, and (3) the worst temper I have ever encountered for someone speaking to a potential customer. Can't imagine what their attitude would be if I had agreed to let them handle the move without further inquiry...

I needed a monthly rental until I found a new home in the city I relocated to. I only used/rented…read morethe unit for two months. And within those two months, mice damaged/infested my mattress, protector, and other belongings. I found damage/evidence on 50% of my things. The staff would not give me a refund and instructed me to go through the insurance company. I also had to kill a mouse on my U-Haul; I was tempted to not even bring the things into my new home. To make matters worse, they knowingly had mice and did nothing to make sure I felt comfortable and to alleviate the stress of my relocation." And I say knowingly because the manager said that they had been trying to get someone out to exterminate the mice but was unsuccessful. This was the worst experience.

The staff is courteous and professional. I have used this facility before and have had nothing but…read moresatisfactory results. I would definitely recommend.

We had such a positive experience with Debbie at CubeSmart. Moving things into a storage unit can…read morebe exhausting, but she made the day a lot easier. While we were moving in, she offered us water and checked on us several times to make sure we were doing okay and had everything we needed. That may seem like a small thing, but it really stood out to us. Debbie was friendly, welcoming, and attentive without making us feel rushed. You could tell she actually cared about how our move-in was going. It's rare to find customer service where someone takes the extra time to check on you after the rental is already completed. We were so pleased with the experience that about two weeks later we came back and rented a second storage unit. That probably says more than anything else about how comfortable we felt doing business here. CubeSmart was a great find, and having someone like Debbie there makes it even better. Thank you for taking such good care of us!

Michelle on Erie Blvd is awesome and gives the best customer service, she's always there for youread more

Yes very fast and reasonable prices they helped me bring my recycling out of the car and showed…read morewhat they weee doing to secure and scrap confidential papers

I needed to junk a car. The process was quick, easy and painless. Much easier than the calling…read moresomeone to tow. I would recommend going here over other places.

My sister was in a tough spot and needed to move out of her house and sell it. Years and years of…read moreaccumulated "stuff" was all over the house, in a 5ft height basement, a storage shed, and a two-car garage. Then there was her antique furniture that had great sentimental value. She was very emotional and was completely overwhelmed. I checked Yelp for a Moving company in Syracuse and ran across First Class Moving and Removal, as we not only needed her belongings moved to a storage unit, but needed all the junk-type stuff taken to the dump. I saw a picture of Shaun and his crew next to a meticulously blanket-covered and wrapped piece of furniture and immediately felt this was a company that truly CARED about people's things and was willing to demonstrate that instead of just making idle boasts. I spoke with Shaun on the phone (I was orchestrating this whole thing from California) and found him to be professional, courteous, and understanding of the need for a kind and helpful approach to this very emotionally charged situation. My sister is elderly and since I couldn't be there in person to oversee the packing and move, I had to rely on trusting my gut from not much more than a few phone calls and texts to get this started. Long story short, Shaun and his crewmember did a FANTASTIC job on all levels. The furniture was completely blanketed and wrapped, the items that were not quite packed were taken care of, and ALL the junk went quickly to the dump. They took pics of the whole process, the packed truck, and the filled storage unit, keeping me updated all along the way. My sister felt safe, supported, and acknowledged. The price was exceptional for what they had to do. They moved quickly to keep the time down and didn't even take a break until it was all done. THIS IS AN EXCEPTIONAL YOUND BUSINESS and I would recommend them to anyone. This level of professionalism, integrity, and above all, caring is beyond rare. This young man and his company will go far. I can't recommend them enough.

At first I thought they were great however, after completion I discovered an antigue table of…read more mine was broken and quite frankly I do not think it can be repaired. A number of items are missing. and instead of placing the items in the rooms they were designated for the dumped them all in the living room, now I have very big boxes to figure out how to get them where they should be. When I contacted the company to advise them I was accused of extortion. They hung up on me and blocked my number. My advise is do not hire them.

Door doesn't stay open so you struggle getting things into the unit. $120 a month and it's barely…read moreany space. No dolly's or wagons like every other storage unit. Nobody to call if you have a problem. nobody cleans the bathroom and no toilet paper or hand soap for the past two months but they have no problem giving me a late fee of $20 because i was 12 hours late paying because their website was down. close super early and open late. Contractors cannot access their units 90% of the time.

Nice new indoor unit, climate controlled, first month free and a good value ! I can get in…read morewithout waiting for help to open the door.