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    Store Supply Warehouse

    3.0 (2 reviews)

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    6 years ago

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    The Home Depot

    The Home Depot

    2.2
    (49 reviews)
    1.3 mi
    $$

    An awesome employee named Marek helped me out so much! I greatly appreciated it! Awesome service…read morehere

    Unless you know where your item is and it is cheaper at this Home Depot Stay Away from this store…read more Despite my better judgement and previous annoying visits I went there today. Needed an outdoor electrical outlet cover - so I went to the electrical aisles but had not luck. Walked through the store but saw no associates. Came to the front of store and saw a guy in uniform. When I asked him he looked like a dear in the headlight. Then we had to flag another associate who was passing near by - same confusion. A third unlucky associate passing by was summoned. I repeated what I was looking for. Without looking to see if the store actually carries the item in question he said go to the electrical aisles. But I already checked those aisles I said. Got a blank stares and they walked away. None offering to walk with me and see if they could actually help further. So, I went back to the electrical aisles again to make sure - no luck. Then headed to checkout to pay for a couple of other items I had. While there I asked an associate if I could please see a store manager? Turns out he was busy and not able to come - a second senior person was on his break! As I was walking I met a very friendly and courteous associate in the self-checkout area. She was very apologetic and promised to bring up my dissatisfaction up in the staff meeting. How difficult is it to encourage effective customer service? After all, there are at least. 4 similar stores in the area - one can choose where to go. If all fails - there is always Amazon.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.8
    (65 reviews)
    12.6 mi
    $
    Offers payment plans
    Established in 1991

    My rating is based on the process involved for returns/refunds…read more As most others stated, we were greeted by a friendly, non-pushy salesperson, and allowed to browse at our leisure without any pressure. We were shopping for a new mattress (king= 2 twin xl, and adjustable bases), and nothing against bob's, but the whole mattress shopping process sucks. How can you lay on something for 5-10 minutes and determine if it will be comfortable for 6-8 hours of sleep at night? We settled on the "plush" version of their sky memory foam, (temperpedic cloud knock off). No issues with the delivery or set up, however the delivery fee is 10% of your purchase price, no matter what you buy. They say you can pick up, but it has to be from one of their distribution centers, not the stores, since the stores don't keep any stock. After the mandatory minimum 30 days, the mattress had not gotten any softer. The other memory foams we tried out, got softer about 5-10 minutes after laying on them with body heat, but not these. Both my wife and I noticed no improvement with achy backs, or tossing and turning at night. We followed the "break in" advice from the salesperson (let the kids jump o them, crawl around on them on knees and elbows, etc) but still no improvement. In order to return them, we had to call customer service first, where they really wanted us to just exchange them for a different mattress. Unfortunately there were not any others that we were interested in, so they started the refund process. After the customer service rep got everything done on her end, she gave me my return authorization number, then told me I needed to contact the store, to process the actual refund, and schedule the pick up of the mattresses. We are keeping our power bases, no issues with them, but went to one of the "big name mattress stores" and found what we hope are going to be better mattresses.

    Bought a 4 piece bedroom set from Bob's and paid for the white glove delivery. In the meantime, we…read morehad a king size mattress delivered the day before the furniture arrived. We moved all the old furniture out of the room except the new mattress, which we left on the floor, sitting on the new plastic it was wrapped in. Upon arrival I asked the delivery crew if they needed me to move the mattress or lean it against one of the walls of the room so it would be out of the way. He said not to bother, they'd handle it. I waited downstairs with my wife as they put our furniture together. An hour later they asked me to come up and inspect. We noticed the mattress wasn't in the room and assumed they had moved it. After inspecting we went back downstairs to wait. One of the men approached us and asked us to sign for the job because they were done. We asked about our mattress to which he replied there wasn't one to be delivered. We explained we weren't having one delivered, that it was already here. Where was our brand new mattress? They just looked at us blankly. We explained again, and suddenly a light turned on for one of the men. He suddenly began profusely apologizing. Turns out they took it to the curb in the rain and were going to throw it out. Upon reviewing our security cam footage we could see they took our brand new mattress to their truck where they leaned it against it, one side on the road for 30 min. When they brought it back inside it was covered in dirt, soaked in rain and the new fabric was roughed up. Called Bob's and got a customer service person. Hard to understand them but they were helpful. We've been told it can take up to 72 business hours for someone to return our call and review our claim. We will never do business with this store again. Beware! Avoid their delivery service.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Store Supply Warehouse - homeandgarden - Updated June 2026

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