Tempe Choice Self Storage gets four stars from me, and honestly, they've earned every one. The only…read morereason it's not five is because it's all outdoor with no temperature control. Totally understandable, but still kind of wild for Arizona! Luckily, it's fall, so my stuff's living its best, comfortably crisp life, not melting into abstract art. Here's the good stuff, I scored a stellar savings because they were running a current rate the day I went in. Always check both online and in-person, the office staff might have a special going that isn't listed. It's not permanent, but it's a sweet little temporary perk. My experience started with a phone call, shout-out to Colton (or Caleb? either way, Customer Service MVP), who explained everything like I was booking a penthouse instead of a storage unit. When I showed up a few days early, there was a tiny hiccup (we'll blame Mercury), but by the end, I was a part of the Tempe Choice family. Access hours are great (6 a.m.-10 p.m.), it's secure, clean, and easy to pull up, unload, and move on with your day. So yeah... I'm happy, my stuff's happy, and if they ever add climate control, this'll be an easy five stars. Bonus points for saving me a few bucks in the process.

This storage facility is amazing! The manager Lisa was so gracious to help us out 30 minutes before…read moreclosing and set us up with our container unit. The location is extremely clean, lots of cameras all over the property for security, and they provided us with locks to make our move easier. I highly recommend this storage location!

Super friendly staff! Highly recommend. They were easy to use and had great summer specials. Locks…read morefor purchase on site, a truck and everything you need!

I've used Inner Space for the last 3 years or so. Was the best deal in town. Unfortunately the…read morequality seems to continue to go downhill even though we've experienced a price increase twice. We typically see the same people at their units each time we visit. They appear to be living out of the units and most definitely homeless. During my visit today, a unit 2 away from mine smelt absolutely disgusting and is another live in type situation. Definitely questioning my decision to use this facility.

I called about a storage very friendly over the phone went in great customer service and showed me…read morea variety of units that were available and the property manager was very friendly

Just leased a storage unit a month ago. When rent was due, I hand delivered a check to the office…read moreon the 27th. Three days later, I received a text saying my rent was past due. I called and called (they were open) and no one answered the phone. I left a message saying I had a receipt for my payment but then 2 hours later I received an email saying my rent was past due. So, I drove over there and tried to get an answer about why this was happening. "Girl" at front desk didn't have a clue why $1 was still showing as open, even though I explained Yolanda told me what was due when I brought the check into the office. It was very frustrating. I would not recommend this establishment. My neighbor told me they used to rent there but had their rental amount increased 3x in one year!! I'm going to move out.

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

No complaints. Easy to use, access through the phone app is nice. Building is always clean and…read moreclimate is nice

Close to old Town Scottsdale this storage solution is nice. Cool temps through out the…read moreestablishment with plenty of room for storage space. My storage space is safe in a controlled locked unit with cameras. Reception area run by friendly staff.

My 3 rd time using this storage place. John is great. Place is clean. I feel safe using this…read moreplace. My movers have been here twice. I'll be here a while this time. Jo Ann

Located in South Scottsdale, this Public Storage is decent & cheaper than other storage space…read morecompanies. A loved one of mine recently relocated his possessions here after bad experiences with Extra Space Storage. One concerning thing about this place is the large bay door being wide open all the time. That door nexts to be fixed!

I want to give a huge thank-you to ALL the staff here. They are amazing, always smiling, and so…read moreprofessional--they've handled a very stressful situation with total grace. A broken elevator. The elevator was damaged because another customer overloaded it. Not Public Storage's fault. However, the ongoing impact has created safety, security, and accessibility concerns. I actually strained my back and had a scary moment where my foot got caught in the stairwell and I tripped--OUCH. The box I dropped had nothing that broke. However, because there are no cameras in the stairs, I worry that if someone fell, no one would know. Additionally, because of the 24/7 access, tenants leaving after hours often prop the doors open for convenience, which leaves the building vulnerable to unauthorized people. I appreciate the reduced rate, but I strongly urge corporate to support this great local team by providing temporary security and on-site movers (9 a.m. - 5 p.m.) until the elevator is fixed. This team is 5-star, but they need more corporate support!

I am very disappointed to see that this company only has a 2 1/2 star view! I had reserved 2…read moreU-Boxes to be delivered from one state to another. I went into the Old Town Scottsdale U-Haul to take a look at the boxes in person to assess how many containers could fit in one. Tim L was the gentleman who helped me. He took me outside to show me two different U-Boxes. I had many questions, he was very patient and gave me an explanation of how it would work and even discussed how many containers should fit in the boxes. By the way, It was 106 degrees that day! He even recommended what padlocks to buy which I did purchase from Uhaul. Tim was so professional, knowledgeable, respectful and kind. When I spoke to the manager, Victor, he was just as respectful and kind. I definitely recommend this U-Haul. Great customer service! Thank you guys!!!

Classic U-Haul store. Trucks, trailers, hitches, boxes and everything else in-between. Store is…read morelocated on Scottsdale road just south of Old Town Scottsdale. Location has good sized parking in the back with lots of vehicles available to rent! Downside of this UHaul location is that it is a good size, and with this much traffic, it will appear that service is slow as majority of customers are here to rent a truck!

Do not rent from this place unless you are okay wjth them ridiculously raising your rent 400%…read morewithin 1 year. I can understand needing to raise prices but raising someone's rent 400% within a year is crazy. People are living out of units with nails throughout the road/access way by the units. They also don't have a person on site to talk with you about any of this. Everything is virtual corporate communications. Sorry to leave a negative review but this is the worst storage rental I've experienced and I'm leaving asap.

BEWARE AND TAKE NOTE THAT PUBLIC STORAGE HAS CAUSED ME TO LOSE EVERYTHING WITHOUT ANY NOTIFICATION…read moreOF RAT INFESTATION. THEY DESTROYED EVERYTHING! THIS COULD HAPPEN TO YOU!!! MY FURNITURE, MY NEW QUEEN BED and BOX SPRING, ALL THE BEDDING, AND PILLOWS. MY BEAUTIFUL (CUSTOM MADE) COUCH AND LOVESEAT AND I FOUND THE ENTIRE CONTENT OF MY STORAGE UNIT had been infested with Vermin feces and urine all over and inside my boxes and furniture at my PUBLIC STORAGE location in Old Town SCOTTSDALE, located on 70th Street/Thomas!!!!! My STORAGE UNIT E-500 WAS FOUND INFESTED WITH THESE VERMIN AND THEY DESTROYED EACH AND EVERY BOX OF MINE, INCLUDING THE CONTENTS BY CHEWING THROUGH THEM AND MAKING IT THEIR HOME NOW. ORANGE DOOR - THEY'RE INSURANCE CO. ISN'T VERY HELPFUL AND YOU'LL PAY PAY $15.00 PER MONTH AND DONT COVER VERMIN? WHAT? THE MOVER GUY, MYSELF, AND A GOOD FRIEND WHO HELPED ME MOVE, WERE COVERED FROM HEAD TO TOE IN RAT FECES AND URINE. IT'S SELF-EVIDENT THAT PUBLIC STORAGE doesn't care about their customers who store their contents on their property. They just want their money! First, they are constantly raising the storage unit prices whenever they feel like it. THEY ACTUALLY TRIED TO RAISE IT DURING COVID twice, and I literally flipped out, and they changed it back for my unit. BUT SERIOUSLY, I wonder how many other customers were screwed and ripped off while we were in lockdown. What a joke! Here's what I've been going through for the past 2 months. I've been trying to deal with going thru and repacking my stiff it at my PUBLIC STORAGE LOCATION ON 70TH AND THOMAS. I found out that their McDowell location has a much cheaper rate per month, so I decided to move my things out and into the other location, with much lower rates per unit, and actualltthey honored the promos ! The reservations I made were online, and it said, "Pay the first month, and then the 2nd month is Free) However, they lost all three of my reservations and the promo deals weren't even included (they disapear somehow. You get a better deal at the PS location in South Scottsdale located on McDowell and 86th Street I moved in around the 3rd of October. When I pulled up the property, I noticed all the BLACK ROOF RAT POISON BOXES that were placed in between each and every unit. HMMM, I WONDER WHAT'S GOING ON???? I then opened my unit and saw all the damages immediately! There was a thick layer of dust on everything, too. We were covered from head to toe with this RAT feces and urine. They had a I seriously don't understand why we, as customers, weren't notified of this RAT INFESTATION , so we could decide what to do about our things. Everyone's content could have been moved, saved, and protected from the RAT and termite infestation and all the headaches from the damages would disapear and I would not be going through this is BULLSHIT RIGHT NOW! I'M SO MAD, I CANT EVEN TALK, I CAN ONLY TEXT! Please take note that when an individual decides to put their contents into a Storage Unit, they expect everything will be okay now and their things will be safe, dry and ready for pickup just the same. It should be exactly the same when you move out with no surprises, no damages and absolutely no devastation. Let me just try to provide you with a summation of all this crap. It's absolutely and quite crystal clear to see everything while here. It seems they shove it right up your ass here at PUBLIC STORAGE. They obviously dont care about their customers anymore.... it's just about the almighty $1.00 , which really doesn't amount to much at all anymore screw them! They are constantly advertising the $1.00 move in and offering ONLINE ONLY promos regarding the larger units like 10x15, 10x20 and so on. However, you pay the $145.00 (that's my rate) for that first month and you get the 2nd month for free. Pay close attention when you put anything into a storage unit.... make sure that it's clean, hope that they are honest and make sure property is well taken care of by the employees. Otherwise, you just might end up like me ...screwed over and not happy at all!! I had one more question, I asked if there were any lights in the units and he told me yes, but they aren't working right now, because these two electric companies on the property have been in a dispute for over a year about who should be providing the electricity where. He couldn't say when or if it will ever be turned back on. That's bullshit and they should not mention it as a perk if it doesn't work. Kimberly M., - I'M ONE PISSED ON AND PISSED OFF CUSTOMER OF PUBLIC STORAGE!