I normally don't leave reviews. I believe a company should do a good job, always…read more Genesis Exteriors and Steven Barrett went above and beyond. From the moment I met Steve, to the final install of my new roof, he walked me thru every step of the way. Once we agreed to proceed with the job, Steven handled everything for me; working with the insurance company to negotiating the storm damage, Steve handled it all. 5.0 Steve and his crew were meticulous during the installation process and even more so during the cleanup. My son and his wife highly recommended Steve and Genesis, now I do too! See the before and after photo of their work. Truly amazing and so pleased!

They did a great job for me. Our roof was about 12 years old and was pounded by hail in May. Their…read moretechnician offered me a free roof inspection. I was so glad I took advantage of it because it turned out there was a lot of damage. Within two weeks, we had the claim paid by my insurance and a beautiful new roof installed. The crew got the whole thing done in one day. I was really impressed by the service provided by Josh and Genesis Exteriors.

Working with Louie from Superior Washing Services has been awesome!…read more They provide great pressure washing, house washing and roof cleaning services. If you need your home or building cleaned to tip top shape give these guys a call!

We recently used Superior Washing Services to power wash our long concrete driveway and our…read morecomposite wood deck. They did a fantastic job. After we contacted them, they came promptly and gave us an estimate on the spot. After we approved the price, they scheduled us promptly and arrived as scheduled. They are hard workers and finished the job in one day. We are very pleased with their work and we look forward to using them again for other projects.

In 2013 we were in need of a new roof. We live in Hendersonville and had trouble finding someone…read moreto respond to our request at that time. We located Premier Roofing on the internet and it only took one call to get them out to the house. We wanted a premium roof and they put together a proposal for a GAF Timberline HD Architectual shingles roof system requiring 6 nails per shingle and premium GAF underlayment, edge trim, and ridge seal. The shingles are warranted to stay in place up to 130 mph. Chip and his team were easy to work with and did exactly what they promised to do, and more. Fast forward to December of 2023 when we experienced our first direct hit of a tornado in our 35 years of living here. Fortunately, the tornado lifted over the house as it passed, sparing us it's full force. We lost two 1/2 pieces of shingles that tore loose, leaving the other halves with nails on the roof. When I discovered one of the shingles and noticed where it came from, I called Chip and he sent Manny out to do a temperary waterproofing. The weather was sub-freezing and everybody had lost lots of their roofs. After the cold weather passed, Chip sent Manny out again and replaced the damaged shingles. He didn't charge us. This is a great roofing Company and I am happy to pass our experience on so others can benefit from Premier Roofing's excellent service.

The cap to my chimney blew off in a wind storm. I contacted Premier and they sent someone over in a…read morematter of hours and created a new cap and got it done the same day (before the rain moved in). And a fair price!What a great group of professionals. I'll be calling them for any future roof/gutter/carpentry work! Thank you, Chip and Joel.

We recently had roof, gutter and porch roof replacement due to hail damage. Erik Popplewell was…read moreextremely knowledgeable and helpful. He worked well with our insurance company and made the process easy for us.

MidSouth Construction installed a roof at our home in early 2025. In the 16 months since…read moreinstallation, we have experienced three separate leaks in three different areas of the house. They addressed two exterior leaks only after repeated pushing on our part. They completed one interior damage repair, but a second interior repair that MidSouth was responsible for was never scheduled despite our repeated requests. Since May 2025, we attempted to escalate to management at least three times. We were never provided contact information by either the project manager or the receptionist, and when we finally reached the office directly, we were told the Operations Manager would not speak with us. Management did not engage with us until July 2026, and only after we sent a formal written complaint. When they finally responded, their emails contained factual inaccuracies, including attributing statements to us that were never made and characterizing repair work as "courtesy visits in an effort to assist." Regardless of MidSouth's position on warranty coverage, the quality of customer service alone warrants this review. At no point in over a year did MidSouth proactively contact us with updates or solutions. Every step forward required us to initiate, often repeatedly.

If you need a roof inspection or gutter cleaning in the Nashville area, you should give Parker at…read moreRevival Roofing & Restoration a call. He made it to my home quickly, was very professional and did a thorough job. Definitely recommend!!

Received a recommendation on Revival Roofing. Call them. Quick response and estimate. Price was…read morevery competitive. The job was completed in one day. Owner went to the property the next day and picked up any remaining materials then ran his magnets to check for nails. Very happy with the whole process.

Great team. Polite and professional. Roof has been replaced along with gutters and decking boards…read more Everything looks perfect. Helped me file my claim, and Quinten showed up with my adjuster. Very reliable

The crew of Nashville Catastrophe Services walked us through the process from start to finish. Our…read moreroof looks amazing and would recommend them to everyone.

Climate change is real and beyond its effects on the earth, our housing is subject to all sorts of…read moretrials and tribulations from its wrath. The calamity that struck my house was the hail storm. It came with little warning and it was as disconcerting as it was brief as it was violent. When it was over, my screens were shredded and I had some paint damage. Seeing as that was all I could tell with my naked eye, I left it alone and kept it moving. That's when I noticed my neighbors getting roof assessments. I didn't want the headache so I tried to avoid it. But adulting doesn't let you skip out on the unpleasant things so I dove in to seeing what was what. Checking the Jelps, I found Bill Ragan and through Bill Ragan I found Chris. Chris was awesome. He walked me through what I could see and couldn't see. He had ladders, photos and information. He let me see that I sustained damage and needed a fix. When he gave me an estimated cost, I thought, 'I'm just gonna have to let this ride.' That's when he told me that insurance should cover it. Armed with that knowledge, I had an assessor come to the house. I was denied. Chris didn't let that be the end of the story. He convinced me to get an assessor second opinion. This time, he would be at my house when it happened. It did. He was. And I was approved for a new roof. The insurance company cut the check and I was on my way to a secured house cover. If I stopped the review here, it's an easy 5 stars. Chris was/is incredible. Unfortunately, Chris doesn't work on roofs. The crew came out (with Chris to introduce me to them and let me know what to expect) and they didn't share much of his ease, kindness or professionalism. They were unpleasant at best, rude at worst. A gentleman smoked a cigarette while he worked on my roof. The foreman was dismissive and unhelpful when I had questions. I texted Chris, who apologized, came on site and got the folks together but that wasn't his job. The job took two days and the install has held together fine (and the roof looks good). But being treated like trash in my own home is not something I take lightly. The crew did the work in mid-Fall. Thanks to climate change, it was still pretty warm out. Even so, I was preparing for my fall HVAC cleaning when I noticed a gap in the ceiling of my upstairs unit (in the attic). Not only that, connective piping from the unit had come undone in the roof work. I had a HVAC tech come out to fix the problem. He did so and showed me a few other pipe disconnections and gave me a horror story about carbon monoxide poisoning had I run the unit with the gaps and disconnections. Nightmare fuel. I texted the foreman. He went from unbothered to unresponsive. I went back to Chris who asked for photos, came out to inspect and brought Bill into the situation. Bill came out to my house, asked about what happened, listened, doubled checked the work (roof and HVAC) and covered the cost of repair. I appreciated that. And I appreciated Chris. But neither Bill nor Chris should have had to clean up a mess they didn't make.

The customer service alone is worth the price you'll pay for your new roof. We chose Bill Ragan…read moreover 3 other nashville roofers because they seemed honest, reliable, and I believe they'd be around to honor their warranty and guarantee (not the case for some of the folks who came out to quote.) They were also friendly, on time, transparent, and have great craftsmanship. The install team was professional and showed up when they said they would. The roof was replaced by the evening and the area around the house left clean. Bill even came out himself when an inspector thought he was problems. There were no problems because the roof was installed so well. The whole team is fantastic. Buying a new roof can be stressful but this team makes the process stress free.

Came out to look and give us a quote on some trim work we needed done around the house. Techs were…read moresuper nice and professional and answered all of our questions. I will say, there is an $85 call out charge just to get a quote, and that's the only reason I'm knocking them a star, but the service we got was great!

The charges were astronomical and the technician had to come back more than once. We will not use…read morethis company again and. do not recommend them. Big rip off.