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    StorPlace Self Storage

    2.0 (2 reviews)
    Closed 9:00 am - 5:30 pm

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    2 years ago

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    Cathy H.

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    10 years ago

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    Midgard Self Storage

    Midgard Self Storage

    (9 reviews)

    Up front I'd like to say I've never had any issue with personnel at this location…read more We rented a unit here when it was Glenside Storage and a smaller "mom & pop" business. Very friendly, helpful and competitively priced. My goods have been well protected by the non-climate controlled unit. The value of the storage began to drop soon after Midgard obtained the property and corporate ownership began managing the property. Rent went up seemingly monthly (probably more like quarterly) to the point that rent has more than doubled for the exact same 10x10 unit. As of December first the management wants to unilaterally resign all agreements, change to a locking system provided by Midgard, and to offer services already included in the rent as add on costs, for example if you want access 24/7 there's a fee for that. I cleaned out my unit and won't consider a Midgard site in the future.

    this is the absolute worst self-storage ever so apparently when you save your card to your account,…read morethey automatically set your account up for auto-pay without informing the customer then when talking to the less than customer service agent, she says oh well since you saved it that makes it auto pay auto pay and save card info are two different things I have been planning on moving out of the storage anyway since they went up to 195 for a 10x10 basic storage then they make you pay for a lock 5.99 monthly fee umong other fees they've added on oh and before you move out, you have to give a 30 day notice they can kiss my ass

    StorPlace Self Storage

    StorPlace Self Storage

    (4 reviews)

    I went to this business today @ 9am and was met by an extremely unpleasant and unhappy middle aged…read moremanager who just pulled up in his grey Toyota Tacoma 4 door. He opened the door and I asked I would like to rent a unit and his reply was we're closed come back tomorrow and quickly slammed the door in my face. I've never experienced such a negative response when trying to buy a service. This manager needs to be fired and replaced with someone who knows about customer service.

    I don't think I have ever felt the need to leave a negative review until now. This place has just…read morebeen an unorganized mess. My mother rents a unit here and I was trying to get some items from that unit. I noticed a red lock on the door and realized that we had been locked out of it. I called the storplace number and was told that they could reach out to a nearby employee to see if they could help me unlock the unit. An hour passed by and nobody came to assist me. I understand, coming in for a little bit on your time off is a burden. But, I went back more than a month later to get items thinking that the lock had been taken off. It wasn't. Also, our gate code was suspended because the monthly payment hadn't been made yet. It's the freaking 11th of the month. I got locked INSIDE the gate because the gate code wasn't working. (I tried the code twice and then let somebody go ahead of me and followed them in.) Then I had to call the "office",a third party call center, to send a message to the facility that I was LOCKED IN. Then, I was able to follow another family out. I proceeded to approach the office door, which of course was locked. (There is no other public entrance to the office, even inside of the gate/rear of the storage building.) When I explained my situation to the man working the counter he said ,with a condescending attitude,"well the balance hadn't been paid." I paid the $100+ thinking that would be it and I could just come back tomorrow and access the unit. Of course that wasn't the case and he said he couldn't take the lock of without me being present. We had a doctors appointment in 45 minutes across town so the lock is still on the unit because it was "serialized". This set of circumstances is borderline cartoonish with the amount of hoops we've had to jump through. I am moving out crap out of here as soon as I can and we will never use/recommend your company again. Also why not have a direct line to the office? Absolutely ridiculous.

    StorPlace Self Storage - selfstorage - Updated June 2026

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