Service with a smile! Ms. Morela was attentive and explained procedures. Excellent customer service!read more

Guadalupe is always there to help and make everything so smooth thank you highly appreciated and…read morerecommend

This was absolutely hands down one of the best service and experiences we received by any storage…read morefacility we have maintained over the years. Manager Carlos Wong provided not only options for size and pricing, but the facility is so well maintained, clean, and easy access. They explain well all the access points, useage, and in such a pleasant way. They are very professional here and seek to help you solve an otherwise potentially stressful move. Very pleased with the communication and they get you are the customer. Thanks C Wong. We would return to your facility in the future and would make referral.

Horrible !!!! I'm paying a $100 more that what I was paying…read morethree years ago. They don't only raise the rent, they raise the insurance too. Greed's the word at this place !!!!!! If you want your blood to boil every couple of months go and rent a space here. They steal your money like thieves.

This storage sercice is second to no one. Facilies are kept clean, excelent AC and security as well…read moreas their mansgement personnel is allways resdy to help at anyntime durong bussiness hours. Instronlgly recommend this service, specially the facility located in Hualeah Gardens.

Mis pertenencias están muy bien cuidadas el Servicio es…read moreexcelente el Personal muy atento yo recomiendo este lugar

don't rent there!!! it is the worst self storage in florida. the worst facilities, they don't care…read moreabout customers, facilities are very dirty. no carts available ever...i waisted my time and money. i ran away from that disgusting place.

If your'e looking for great customer service,clean facility,and good pricing and discounts , you…read morehave to come here , also have a free move in truck . How cool is that ? Check it out for yourself .

I've used M and M for three different times and each time the move was outstanding very…read moreresponsible, hard-working teams highly recommend them

I hired 2 movers for 2 hours to pack a uhaul for me. They were on time, the guys did such a great…read morejob. Nothing broke, things hardly moved and I drove 1500 miles with a car attached to the back. They didn't speak much English but we made it work. Easy to book online, picked them for that part alone moving companies are such a hassle to deal with!

I do not recommend storing anything at this location. My husband and I have been long time renters…read moreand don't go to our unit very often. I guess they decided to take advantage of that and they stole our brand new kitchen aid still in the box from our unit. When I asked who has access to our units they said only the person with the key fobs and to speak to my husband who is the only one with the key fob. Um duhh why do you think I'm calling to make a report. My husband is the one who discovered that the kitchen aid that belonged to his deceased step mother is missing. Please do not store any valuables here. Take a picture of what your storage looks like every time you visit. And take good pictures of what you have in there. When I stated I would file a police report & that the police would request access to the cameras they stated that they do not provide access to the cameras inside only the front door. How convenient when it's clearly an inside job. When I say pissed that's an understatement. I will be removing everything from this storage.

I rented here recently and was pleasantly surprised at how this place is kept clean. Oz is really…read morecourteous and he has made this a great renting experience overall. If I ever need storage I will be sure to use this place as well as tell my friends.

Facility spotless, location good, access easy, rates fair…read more The REAL strength? The staff. Nina was efficient, patient, friendly beyond expectations. My error in judgment necessitated her repeating my move-in paperwork. She rolled with the situation with perfect graciousness.

First off: Unbelievably rude "customer service" employee running the rental office. I understand we…read moreare in Hialeah- but it's time to expect more. Please stop gossiping and help people waiting for service. I went in to ask what time they were closing the facility that evening since it was 12/31. She said very accusatorially IN SPANISH "we close at 9:30pm and if you come back tomorrow we WILL charge you the full amount of rent for the month. I see your rental unit (as she pointed to the security camera). Make sure you take your lock off and leave the unit open and clean or you will be charged. " Cool. I just wanted to know what time you'd be open until today. Also- where are the carts? In Spanish: "If you don't see them, someone is using them" This is a HUGE overpriced facility that somehow only has two moving carts for the entire lot? There should at the very least have 4 per floor. Nearly every unit is occupied and they aren't able to afford or manage their cart system? With as much as I've paid for storage throughout the years- I could have single handedly purchased more moving carts and dollies. The customer service employee could not work or care less. We had been moving out of our storage space for 3 days. There is zero system in place for knowing how many carts are being used and/or where they are. This facility will test every last drop of your patience. Don't bother coming here.

Nicely clean storage compartments. The temperature inside is controlled and has relaxing music in…read morethe hallways which make it very nice. There's a keypad at the front gate, entrance and also one at the elevator before you select which floor your assigned to. I like how clean everything is and the compartments are heavy duty quality. Pricing varies but it's decently priced. It has went up a bit but I'm monitoring that. Now they offer a mobile app to open the doors but sometimes it doesn't connect but it's a work in progress. They have the right idea. Overall I recommend this place. It's super clean and I never had a problem inside.

They are not upfront with their prices. They get you in with an online price then double the rent…read moreand say it's month to month. They should be upfront and say it in their adds and website. Scammers and full of rats...