Service with a smile! Ms. Morela was attentive and explained procedures. Excellent customer service!

Guadalupe is always there to help and make everything so smooth thank you highly appreciated and recommend

Worse customer service. Made a online reservation for a unit, went the next day to visually see the space. I told her I would get back to her tomorrow with a moving date. When I called the next day, she told me the unit was reserved by someone else. So I told her what is the point of reserving a unit online and providing a reservation number if they particular unit was not available. She should've told me I had to pay it at the moment to guarantee Rental and I would've done that. So I lost the access of having a Storage on the first floor, and I had to reserve a unit above their second floor, which is only ladder access. She did not communicate the information correctly. So I called you the next day and told her that I wanted to go again to see the unit on the second floor. She told me yes, but you had to be here before 1 PM because I leave. I got there at 11:30 and no no one was in the front office. I called multiple time left messages multiple time and a week has passed and she's never even returned my message that I left. The only reason I stayed there is because of the location. The storage unit is at. However, the Miami Lakes location, the customer service the person in the front office unprofessional. Does not give proper information towards a unit. She should've said if I didn't pay for the unit. I have the possibility of losing it even though I had a reservation number. Second issue how do you tell someone to come to the location before a certain time and you're gone? Twice this happened to me, went twice to a location communicated to the person and when I got there, nobody was in the office. Now I have the issue with the property insurance, which she told me that it wasn't required. Now I can not cancel the rental property insurance and they are charging me $19 besides the rental fee of the. Aagain giving out information that is not correct to the consumer. I would not recommend public storage unit in Miami Lakes at all. read more

Great staff always helpful when I needed anything. Easy way to store my stuff. It's empty and easy to get to my unit.

Lupe was professional and courteous. Gave me a tour of the place abs showed me the ropes for how to access and hours etc. clean location with proper climate control. I feel comfortable storing my belongings here. read more

Public Storage 3460 SW 8th St Miami, FL 33135 Daniel is an exceptional employee! He was not only courteous, helpful and professional with our family, he was like that to everyone who came into the Public Storage facility at 3460 SW 8th St in Miami. I was extremely disappointed with the lack of customer service at Public Storage, but Daniel changed my opinion. He is an asset to this company. I hope this is acknowledged by your corporate office and please let him know, his work ethic is appreciated. read more

Lupe was very kind and helpful. It is the first time I rent a storage space and she made the process very easy.

The storage is clean and organized. With the manager Lupe's help everything was easy. The storage is slammed so if you see a spot open up you have to act fast!! highly recommend read more

I got a storage unit here with the help of Lupe who is very professional, courteous and helpful. She is well versed and knowledgeable of her job. Definitely made a right choice coming here. Keep up the good job! read more

Big thank you to Lupe her great customer service helped us find the right unit! She is very helpful and knowledgeable Thanks! read more

The interaction in the front office was excellent. She was very helpful and informative. Would recommend 100.

Rosa was amazing. very Professional and extremely helpful. Thanks to her I secured storage at a spot I've been wanting for a long time. thanks Rosa! read more

Excellent service from Lupe. Respectful and professional with all your needs. Make sure to see her for any services.

Relocated my daughter to Miami Lakes from Arkansas and was recommended this location due to proximity. We needed storage for less than two weeks and this was the perfect place we were referred to. The lady in charge of this facility was so helpful and so nice. Her name is Lupe. I would highly recommend this location to anybody looking for affordable storage in the Miami Lakes area. read more

Guadalupe is the best! Such a great help! She helped transition over to a bigger unit and helped us facilitate the entire process without having to dread the process. She goes out of her way to accommodate, very sweet, friendly, professional and informative! Thank you, Lupe! :) read more

Great Public Storage ! The young man at the office Manny was very educated and professional ! He helped me with everything that I needed. Manny is quick & very helpful. I will refer everyone that I know who needs a storage to go to Manny! Very good hospitality. read more

Amazing spot!! Love this spot. Had other location but loved storage items to this one because of ease and service. Guadalupe is a tremendous help at all times! No questions asked. read more

Howdy! :) I have been using public storage for some time now. One thing you will notice is that they are often more affordable than other private storage businesses. Its the main reason I came back after having to move. I now have a unit at Miami Lakes. The place seems to have some of the lowest priced in the area. For someone who doesn't make alot, its a huge plus! But there are two caveats. The first is that this location doesn't have top notch security. The bottom of the loading doors have broken locking pins. The top pins work at least in addition to the rolling garage doors that close behind them. The other problem is the majority of the units are run-of-the-mill galvanized fences. You have minimal privacy unless you box, bag, and cover everything. And fences can easily be opened unlike metal units. The only saving grace here is that the place is 100 feet from the police station. And the staff know everyone and are really helpful! This is probably why the place is often full occupancy. I still wish for covers on the fences though for the added peace-of-mind. So all and all I give them a 4 out of 5. read more

Friendly manager. Always clean. Very secure property (one block away from a police station).

This location is terrific!!!!!! Guadalupe the manager is amazing. Very helpful and knowledgable. Great customer service. The location is clean and organized. Well stocked with supplies and hand carts!!! Definitely much better than other storage facilities I have used in the past. read more

Just moved to a smaller unit and the only thing that would have been better was if they moved the stuff for me! Haha. The office staff and property have been a great find here in Miami Lakes. If you have stuff and need a place to store it...this is THE place to do it! read more

Just moved from Dallas and found this public storage right around the corner. Lupe was so friendly and helpful, Excellent customer service!

I have been a customer of this facility, on and off, for over 5 years. This last time I have rented one or two spaces for over 3 years. The service that I have received and the treatment by the personnel there has been escepttional. Specially in the last year. I would certainly recommend this facilty to anyone. read more

Such a great experience, Yasmany Pinon was very helpful. Showed me all my options. And broke down all the details for without a problem.

I reserved my unit with Carolina , this was my first time renting a unit , she was very professional in the explanation of my rental process , the areas are very clean , and units affordable , thank you carolina read more

it's a great place it's clean and with a/c. carolina is a very polite and sweet lady. the storage spaces are big and you can go 7day a week.