Extremely clean facility. Very easy to access. SECURE. Setting up my account and completing…read moreeverything was a breeze. LeRoi, the facility manager (hope I have the right spelling here) is amazing. Very hands on and extremely helpful through the process. I moved across the country and needed a spot for a bunch of items and could not be more pleased with the professionalism , cost and cleanliness of the space. 6 stars. ASK FOR LEROI and you'll be treated right!! p.s. The facility also has multiple loading carts on hand that make loading in and out very easy. DO NOT REMOVE THEM FROM THE PREMISES! These are extremely helpful and needed and aren't cheap!

So here's the story…read more.. I responded to a CubeSmart advertisement on their website for a 10x7x8 unit and reserved it. I was told 5 minutes later in email after I reserved the unit that there wasn't any 10x7x8 units available but would be given a 5x15x8 unit at the same price. Miraculously my things fit into a 5 x whatever space, so I agreed with some suspicion. They are still advertising 10x7x8 units after switching me to a 5x15x8 a week later. So the first round of paperwork comes in and the numbers all add up, so I signed. Then, a week later - for no reason - I receive an email stating my unit number changed, asking for me to resign the paperwork. This paperwork had the unit at $15/mo a month more than the previous paperwork I had already signed. Good thing I read paperwork, they almost got away with some classic bait-and-switch. At the end of the day, these are your personal goods, your family heirlooms, things you care about. Take this cautionary tale seriously before you entrust this group with it.

This is my first experience with renting a storage unit and I am so very happy and satisfied. The…read morefacility is immaculate. I could honestly eat off the floor. As a single woman, I always feel extremely safe - there is always a helpful staff member downstairs and the lighting it great. The I began renting in June and the temperature was always comfortable - it's now December and I've been warm and toasty. I think that the value for your hard-earned money is well worth it.

Jaqueline at the Tuckahoe Westy Self Storage was a fantastic help today with getting me into a…read morestorage unit in the bigger size that I needed. I had rented at another storage place on Central Park Ave that was cheaper but it was so dark and smelled like mold even though the building is new. I also once used the place across the street that was like a dungeon. Dreadful. The light and the air quality at this location is divine! It's like the Taj Mahal of storage. I will never park my belongings anywhere but here. I love this place! Thanks again Jaqueline for all of your help! Much appreciated.

Johnathan was a very helpful young man,explained everything really well. Facility is kept very…read moreclean and neat.

Great customer service Nicole C was very kind. Nice answered questions and was very helpful.read more

The company is great because Anissa really is responsible at the phone. The worker did a wonderful…read moretime today and she greatly serves praise. Thank you public storage.

I had a terrific experience reserving my storage unit with Alexandra. For weeks, I contacted…read moreseveral other storage providers but never felt comfortable moving forward. However, Alexandra was extremely helpful and kind, and her professionalism made it clear that Public Storage was the right choice. Since I was still in Washington, DC at the time, she even provided a virtual tour--helping me select the right unit--which showed how clean and secure the property is. Most importantly, she made the stress of relocating to a new state feel far less overwhelming. With that level of service, I signed up right away! I'm truly grateful for Alexandra's support.

We rented a U-Haul from the Mt. Kisco location of Safe Haven Self Storage and had a great…read moreexperience. The guy working at the front desk was such a sweetheart...he even gave us free coupons for the bowling alley next door! He had a great and helpful attitude and took care of everything for us really well. Five stars!

Storage unit and set up was easy. Getting your deposit not so. I've written an email 3 times,…read morecalled twice and was told it can take up to 6 weeks to write a refund check. So far it's been 5 weeks since I emptied my storage unit and I still don't have a refund.

Special thanks to JENNIFER from the ExtraSpace Storage at One Holland Ave, White Plains, NY…read morelocation, for the wonderful positive demeanor and excellent customer support when I inquired about renting a storage unit at the end of a work day. Jennifer was friendly, welcoming, helpful, and very thorough considering it was after regular hours. Ensuring the doors were safely locked, she took the time to show me the available storage unit, and explained the rental process. The next day, I had additional questions and Jennifer ensured I walked away with all answers to my queries. I've rented storage units in the past and I feel it's important to let companies know when they have a great employee who goes above & beyond to deliver a positive customer satisfaction and should be acknowledged. Thank you Jennifer!!!

I had two moves in the last week. Perfect Moving was recommended for the first move last week when…read moreI was changing storage units. They gave me a reasonable quote, the team showed up at the appointed time and expertly and efficiently loaded and unloaded the truck. The movers were friendly and patient. Today I had a sofa delivered to my apartmen. Dealing with the management setting up the move was seem less and the quote was reasonable. I requested the two guys who moved me before. The manager made sure they were available. So glad they were. Goran and his team were efficient, friendly, pleasant, charming and on time! So glad I discovered Perfect Moving. I highly recommend them.

***Warning this is a scam, Business is unreliable and doesn't render services*** I Would have not…read moreeven given even 1/2 a star, ... Today I moved without the help of SML....Though we paid and hired 3 movers they were a NO SHOW!!!! Like moving isnt stressful enough, today my worst nightmare came true. Our reservation window was from 9-10 am for movers to show. At 9:59 am I called, spoke to Wendy. She advised movers were on their way and GPS says they "should be there by 11 am". At 10:45 am a manager called us to inform us the driver got into an accident and would not be coming. Our answer from them was, oh maybe someone could be there from 3-5 (another empty promise window). Last words from SML "Good Luck on your Move"...wow!!!! Thanks...wouldn't need luck if your company didn't suck!

Very clean, affordable and convenient! Very professional…read morestaff, Natalie goes above and beyond to insure client satisfaction. I would recommend them without any hesitation.

I've been at Westy's Annex for several months now. I highly recommend the storage facility, as…read morewell as that of Natalie, the chief manager. She is very pleasant to speak with and will cater to all of your storage needs in a professional and efficient manner. I hope Westy's management gives her a well-earned bonus because she deserves it!!! :-)